WARNING: THIS IS A TOURIST TRAP!!! Food is ok, Portions are small in comparison, things are quickly thrown together with little care (double stuffed scallop was a bunch of bread crumbs in a shell cooked til it was dry and stale), staff is nice but you can tell they are tired of the continuous flow of tourists lining up here, prices are way too high, bathrooms are Dirty porta-potties that smell terrible (tried to hold my breath for as long as possible), and seating is like swimming in a pool of piranhas (not enough and people get ridiculous about it). There are much better choices in Boston that give you bigger portions that have been prepared with more care. This place is a net for tourists to pay alot for Lobster rolls. Better for the market side, to buy fresh seafood like Live Lobsters and prepare it at home. Wasn't impressed. It was like fast food Lobster at reasturant prices. Got to a local reasturant on the harbor, pay the same price as you would for one of thier Lobster rolls, and get a full dinner with all the trimmings also made professionally with care. I'm a big fan of Boston Sail Loft! The only reason they got 2 stars instead on 1 is because it was edible and the staff was half way decent.
Atmosphere: 3
Food: 2
Service: 4
Stu Schulman
Great visit to John Hook. The Lobster Roll was very good but the Lobster Bisque was spectacular!!! Highly recommend it
Atmosphere: 5
Food: 5
Service: 5
Vic Z
I asked locals around town for the best lobster rolls and James Hook kept coming up so I definitely couldn’t resist. This was my first time ever having a lobster roll so I’m sure it will never be the same outside of Boston. We went on a Friday afternoon and the place was extremely busy. Counter service only and it took about 15 minutes to place an order and receive the food. Portions were large and well worth the price. No extra frills here so you’re getting your monies worth. Seating is outside only and is limited based on the large number of people eating there so I would recommend someone in your group grabbing an open table while someone stands in line. There’s also a beer truck outside. Highly recommended.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Stuffed Clams, Large Lobster Roll with Mayo
Michael McGuirk
Fantastic lobster roll. Expensive but worth it, and expect a line.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Large Lobster Roll with Butter, Large Crab Cake
Paul V
It's probably sacrilegious around these parts but I'm honestly not a huge fan of lobster rolls after trying a few. That being said, these guys made a really tasty roll.
I tried the butter style and it had a big portion of lobster that was cooked well. Service was great and the location is nice/right by the water. If lobster rolls are your thing, this is a great spot to get one.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Large Lobster Roll with Butter
Donald Legate
In from Galveston, TX but our first time visit to this eatery. Service was good but lacks personality, not very friendly to customers. Just matter of fact transaction oriented. Lobster roll and chowder were very good, some of the best we have had this trip. Food and drink were expensive compared to other eateries.
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Large Lobster Roll with Butter, Clam Chowder
Karissa Koster
Lobster roll was delicious ?
Atmosphere: 5
Food: 5
Service: 5
최용진
You will eat outdoors. There is a wait
Atmosphere: 5
Food: 5
Service: 5
Navon F
Wow, just wow! James Hook & Co. has set a new gold standard for lobster rolls in my book. Living in Connecticut, I've always been a fan of our famous Connecticut-style lobster rolls, but my experience at James Hook & Co. has truly blown me away. The lobster was incredibly fresh, sweet, and generously piled high on the roll—an absolute delight! I am now a lifelong fan and will make it a priority to grab a lobster roll here every time I'm in Boston. If you love fresh seafood, this place is an absolute must-visit. Trust me, you won't be disappointed!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Large Lobster Roll with Butter, Large Lobster Roll with Mayo
Ryan H
Large with butter is legit
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Large Lobster Roll with Butter
We tried the “hot” lobster roll, it was very fresh and good also pretty decent amount of lobster. but we thought extra $5 for 1oz of meated butter was way too overkill. Highly recommend not getting “hot”lobster roll. The cold one will absolutely do the trick. Loved the outdoor atmosphere by the water. We’ll return for more fresh lobster!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Large Lobster Roll with Mayo
Megan Carpi
My mom and I grabbed some lunch at James Hook today and it was AMAZING. The bread was perfectly toasted which complemented the sweet tender lobster. We got one with mayo and one with butter. Both rolls were so flavorful and fresh. I would recommend getting one of each. The clam chowder was also delicious, creamy and full of clams! We will be back!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Large Lobster Roll with Butter, Clam Chowder, Large Lobster Roll with Mayo
Debra Thurheimer
We had the Lobster Fest delivered to Altoona PA! Fabulous meal. Every item was as described. Every morsel was absolutely delicious. Thank for making our celebration even better!
Food: 5
Service: 5
Recommended dishes: Clam Chowder
Harry Gooding
I was left wanting more after visiting today. The price came to $77 and the potato chips we bought had more flavour than the lobster rolls. Felt a lot of focus was put on the lobster which was clearly very fresh, however the remaining components let the overall meal down. Would expect more for the price points e.g. slice of lemon on the side, seasoned butter, and nicer bread.
Atmosphere: 3
Food: 2
Service: 3
Jasmine Greenhow
Just okay. The lobster was nice as expected however the roll was nothing special and soggy. There is nothing worse than soggy bread. I was expecting a little more considering the price point.
WARNING: THIS IS A TOURIST TRAP!!!
Food is ok, Portions are small in comparison, things are quickly thrown together with little care (double stuffed scallop was a bunch of bread crumbs in a shell cooked til it was dry and stale), staff is nice but you can tell they are tired of the continuous flow of tourists lining up here, prices are way too high, bathrooms are Dirty porta-potties that smell terrible (tried to hold my breath for as long as possible), and seating is like swimming in a pool of piranhas (not enough and people get ridiculous about it). There are much better choices in Boston that give you bigger portions that have been prepared with more care. This place is a net for tourists to pay alot for Lobster rolls. Better for the market side, to buy fresh seafood like Live Lobsters and prepare it at home. Wasn't impressed. It was like fast food Lobster at reasturant prices. Got to a local reasturant on the harbor, pay the same price as you would for one of thier Lobster rolls, and get a full dinner with all the trimmings also made professionally with care. I'm a big fan of Boston Sail Loft!
The only reason they got 2 stars instead on 1 is because it was edible and the staff was half way decent.
Atmosphere: 3
Food: 2
Service: 4
Great visit to John Hook. The Lobster Roll was very good but the Lobster Bisque was spectacular!!! Highly recommend it
Atmosphere: 5
Food: 5
Service: 5
I asked locals around town for the best lobster rolls and James Hook kept coming up so I definitely couldn’t resist. This was my first time ever having a lobster roll so I’m sure it will never be the same outside of Boston. We went on a Friday afternoon and the place was extremely busy. Counter service only and it took about 15 minutes to place an order and receive the food. Portions were large and well worth the price. No extra frills here so you’re getting your monies worth. Seating is outside only and is limited based on the large number of people eating there so I would recommend someone in your group grabbing an open table while someone stands in line. There’s also a beer truck outside. Highly recommended.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Stuffed Clams, Large Lobster Roll with Mayo
Fantastic lobster roll. Expensive but worth it, and expect a line.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Large Lobster Roll with Butter, Large Crab Cake
It's probably sacrilegious around these parts but I'm honestly not a huge fan of lobster rolls after trying a few. That being said, these guys made a really tasty roll.
I tried the butter style and it had a big portion of lobster that was cooked well. Service was great and the location is nice/right by the water. If lobster rolls are your thing, this is a great spot to get one.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Large Lobster Roll with Butter
In from Galveston, TX but our first time visit to this eatery. Service was good but lacks personality, not very friendly to customers. Just matter of fact transaction oriented. Lobster roll and chowder were very good, some of the best we have had this trip. Food and drink were expensive compared to other eateries.
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Large Lobster Roll with Butter, Clam Chowder
Lobster roll was delicious ?
Atmosphere: 5
Food: 5
Service: 5
You will eat outdoors. There is a wait
Atmosphere: 5
Food: 5
Service: 5
Wow, just wow! James Hook & Co. has set a new gold standard for lobster rolls in my book. Living in Connecticut, I've always been a fan of our famous Connecticut-style lobster rolls, but my experience at James Hook & Co. has truly blown me away. The lobster was incredibly fresh, sweet, and generously piled high on the roll—an absolute delight! I am now a lifelong fan and will make it a priority to grab a lobster roll here every time I'm in Boston. If you love fresh seafood, this place is an absolute must-visit. Trust me, you won't be disappointed!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Large Lobster Roll with Butter, Large Lobster Roll with Mayo
Large with butter is legit
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Large Lobster Roll with Butter
Restaurantji Recommends
We tried the “hot” lobster roll, it was very fresh and good also pretty decent amount of lobster. but we thought extra $5 for 1oz of meated butter was way too overkill. Highly recommend not getting “hot”lobster roll. The cold one will absolutely do the trick. Loved the outdoor atmosphere by the water.
We’ll return for more fresh lobster!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Large Lobster Roll with Mayo
My mom and I grabbed some lunch at James Hook today and it was AMAZING. The bread was perfectly toasted which complemented the sweet tender lobster. We got one with mayo and one with butter. Both rolls were so flavorful and fresh. I would recommend getting one of each. The clam chowder was also delicious, creamy and full of clams! We will be back!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Large Lobster Roll with Butter, Clam Chowder, Large Lobster Roll with Mayo
We had the Lobster Fest delivered to Altoona PA! Fabulous meal. Every item was as described. Every morsel was absolutely delicious. Thank for making our celebration even better!
Food: 5
Service: 5
Recommended dishes: Clam Chowder
I was left wanting more after visiting today. The price came to $77 and the potato chips we bought had more flavour than the lobster rolls. Felt a lot of focus was put on the lobster which was clearly very fresh, however the remaining components let the overall meal down. Would expect more for the price points e.g. slice of lemon on the side, seasoned butter, and nicer bread.
Atmosphere: 3
Food: 2
Service: 3
Just okay. The lobster was nice as expected however the roll was nothing special and soggy. There is nothing worse than soggy bread. I was expecting a little more considering the price point.
Atmosphere: 3
Food: 2
Service: 2
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