LimeRed Teahouse (Boston)

I don’t usually leave reviews, but this experience was disappointing. The woman working the counter clearly didn’t want to be there, monotone, unfriendly, and zero effort in customer service. When we picked up our order, she tossed our waffle onto the counter instead of handing it to us. The boba itself was fine, but the service completely ruined the visit. Definitely not coming back unless they improve their staff’s attitude.

Super friendly barista and good peach oolong tea!

Best lychees jelly, great drink

Tea is good but lately customer service has been poor. There used to be very happy bubbly group of staff but the last few times I went it’s been the same lady who seems to hate her job. I get it because who wants to work, but she doesn’t acknowledge your presence or respond when you say thank you

Drinks were ok. What got me here writing was the service or lack there of. Stopped in for a quick pick me up and was greeted with a monotone I hate my job woman who got our order wrong and when confronted, said if we wanted tea it’s a dollar more. Yes ma’am we wanted tea and ordered tea. If unclear, simply ask or speak, perhaps even repeating an order would be good standard business practice. Will not return. We were there, Saturday 6/14 around 3pm. Cheers ✌️

A typical owner’s response to a bad review is blame the customer. Brown sugar milk tea was what was ordered, it isn’t a customer’s job to review how that is entered into your system. Take business accountability, your service just sucked and there’s plenty of room to improve upon it.

So overpriced

Overall experience is very good! Very quiet place, good for reading and work.

LimeRed Teahouse is a small cafe located right outside of the BU campus, with a wide range of desserts and drinks to try out.

The staff are pretty welcoming, able to cater to most requests and are able to explain any recommendations to new customers. They make the drinks pretty quick and kept us informed throughout the process.

We typically come here to get Bubble Waffles with Ice cream, which does take a little time to make, but the batter used is light and fluffy and goes well with the ice cream they serve. They also have macarons here, which are pretty standard. The teas are good, some of them don't have as strong as a flavor as they should but overall is pretty good.

Definitely a good place to study or just to hang out while in the area.

Nice place to work, the teas however are kinda flavorless. I recommend the red bean milk tea out of the ones I tried.

I like the food here, just that the service is very bad by the lady

Closed the doors 15 min before 8pm. Worker just stared at me while they mopped the floor. Traveled 30 min by bus to get a milk tea. Had it before and it was good. Please stay open until the time you are advertised or change the time listed.

Good coffee and macaroons, cute place

Atmosphere: 5

Food: 5

Service: 5

Great place to stay and work. Also it opens until 9pm.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Guava Jasmine Tea

I love any place where there’s an order terminal so I can order myself and pick it up. Boba is great and the study vibes are amazing!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Matcha Strawberry Latte, Jasmine Tea

This place had some of the best boba I have ever had but the oolong tea itself was lacking in the roasted flavor. This place definitely has great toppings and the price was reasonable. I loved the atmosphere it was very calming with lots of open seating.

Atmosphere: 5

Food: 4

Service: 5