Lucca Restaurant & Bar

For an airport restaurant, we found the food and service good. My wife ordered the tomato soup and I had the grilled chicken sandwich. Both were very good. Also, our server was very nice. I’m not sure if all the bad reviews are from first time flyers or not, but if so welcome to flying in the US. Airlines and airports in this country offer horrible service. The cost of a bottle of filtered water from the municipal tap that costs three cents to produce is sold for $5. Airport food is way overpriced and bad. We found the food served at this restaurant surprisingly good.

Atmosphere: 4

Food: 4

Service: 4

Stay away from this place. They are understaffed and the servers are rude. Food is mediocre at best. Go spend your money elsewhere.

Atmosphere: 3

Food: 4

Service: 1

Very unpleasant experience here. The waitress was rude and argued with me over a drink I sent back. It was so sweet I couldn’t even drink it- sickly sweet. She argued with me saying it wasn’t… also she was very cold and seemed irritated while taking our order. The food was mediocre and about what you would expect from an airport but at a fine dining price. Very disappointing.

Atmosphere: 3

Food: 2

Service: 1

Avoid this place. The service is openly confrontational. We asked for the bill, paid the amount, and then requested a receipt for our business expenses. The waiter scoffed and said the printer was broken. When we asked out if she can manually print or write it out, she became aggressive and asked us if we wish that she call airportsecurity. They are clearly running some kind of scam and become hostile the second you ask for any kind of paper trail.

Atmosphere: 3

Food: 1

Service: 1

Avoid this place at all costs. The service was atrocious, menus were thrown at us, and our coffee was served in dirty cups. The food was questionable quality, and when we asked for a receipt after paying, they refused and practically kicked us out while we were still drinking our coffee. A truly awful experience from start to finish.

Atmosphere: 1

Food: 1

Service: 1

Everything about this place is horrible. Do yourself a favor and go literally anywhere else!
Server refused to take drink orders (we wanted coffee with our breakfast) and the food came out cold.
She couldn't even figure out how to give the bill at the end, and was yelling at all the customers.
By far the worst dining experience ever!!

Atmosphere: 1

Food: 1

Service: 1

Baked orresiette was delicious

Atmosphere: 5

Food: 5

Service: 5

The server was very rude. She didn’t even ask us for refills. She also had us pay before we even finished eating and she made me uncomfortable about putting in a tip. She is awful at being friendly. I won’t recommend going there.

Atmosphere: 1

Food: 4

Service: 1

We ordered a burger here, and unfortunately it was the worst I’ve had in the U.S. Even though I was really hungry, the portion was tiny, the taste was disappointing, and the “homemade” chips were very poor quality. We had no option to leave and find another restaurant since we were waiting for our flight, so I ended up staying hungry. Definitely not worth the price, especially for an airport restaurant.

Atmosphere: 4

Food: 1

Service: 3

Underwhelming

Atmosphere: 4

Food: 3

Service: 4

Service was excellent and the food very close to Nona. Laura provided us with world class service

Atmosphere: 5

Food: 5

Service: 5

We had an unpleasant experience. We were in a big group, we asked questions and the answers were not clear. The waitresses seemed to be in a really bad mood. Their attitude was terrible. We are a group of tourists and we left with a really bad impression. The food was ok, but not worth the price and the awful service.

Atmosphere: 2

Food: 2

Service: 1

Horrible service. Made us wait more than 15 minutes and we had to walk up to the counter and demand service. Rude waiter that didn't speak nice or polite. Unclean environment.

Atmosphere: 1

Food: 1

Service: 1

Beware, if you order the $21 burger, it comes with parmesan fries for an extra $4 without your consent, because you have to actually tell them you don't want the up charge.

Atmosphere: 1

Food: 1

Service: 1

Absolutely horrid. Service zero out of 10

Waited for about 20 minutes. Still waiting no one ever approached me, no water, no menu or nothing. This place needs to hire more employees will not be back ever.