McDonald's
1312 Hyde Park Ave, Hyde Park
(617) 364-2299
Recent Reviews
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I originally placed my order got my drink proceeded to fill up my drink cannot find any straws because they are behind the counter cannot find the napkins because they are also behind the counter or ketchup dispensers because that's behind the counter you have to ask for any and everything I proceeded to work go to eat my chicken crispers and they are completely raw I wish I could post an image!!!
Literally the most rude crew. Always have an attitude and the food is always wrong. They have the lobby closed at 3:10 in the afternoon then give an attitude because I’m picking my in store order up in the drive thru. She says it’s inside pick up though, I said but your lobby is locked she goes “yaaaaaaa”like how dare I question her
April 7, around 9:15-9:30am I encounter Terrible and rude customer service at this location in the drive through NOT ONLY I came by when it wasn’t busy in the morning to only be ignored in the first bay of the drive through and had to move to the second drive through only to be spoken to with a NASTY attitude not welcoming of McDonalds standard or policies that deal with how to SERVE the CUSTOMERS, with POLITE manners and a strong welcome that would reflect THE VALUES that McDonald’s used to stand for, I been here dozens of times during the week, but this will be the last time I EVER came here and I would advice anyeone to legit go else where even to a different location then this. Terrible customer service in the morning and I would have to assume clock round terrible.
Rude manager would not take receipt with promo code on it. Buy one sandwich get any sandwich with the same value for free. She was very rude. Will not return.
Guyyyysssss they actually have milkshakes !!!!!! Usually you go n they tell you the machine is broken
High quality survive!!
doesn't serve water
Men’s bathroom needs a lock, you can’t lock the door
I asked for a hot fresh fish sandwich with ketchup added but I looked into it and there wasn't any. Plus the fish was cold and just a sliver of cheese instead of the whole square.
They are very rude
Restaurantji Recommends
Manager was on top of my order one of the drivers took my food before I had gotten to the store SMH.
One of the slowest McDonald's. Staff always busy talking and not paying much attention to orders and usually make mistakes. Pointless to order ahead!
Was so rude and when I asked for a straw they said look in the bag even though I gave the bag to my kid? Why didn’t they just say yes? So disrespectful.
Unfortunately, there is no rating below 0 when it comes to poor service, this location sets a benchmark. I came to find that my experiences with the rude, arrogant manager and incompetent staff are far from isolated.
I am a diabetic and asked for a Diet Coke. They gave me a regular. When I went back the cashier said he couldn’t change it. The manager told me I should be drinking water. It had to turn into a loud argument for them to fix it.
While the service and food quality at this particular location is remarkably sub standard for the chain, the incompetence of the staff puts it over the top as a bad experience. They flubbed an order and called the police on the man who was calmly waiting for them to fix their mistake. Mashup Goyal (franchise owner) should be fined!!!
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