McDonald's
540 Commonwealth Ave, Boston
(617) 778-5228
Recent Reviews
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slowest mcdonald’s on the planet. can take 30+ minutes when the restaraunt is nearly empty. have seen 0 meals served in over 10 minutes
Atmosphere: 3
Food: 3
Service: 1
You guys need start to hire people who speak english. They can even take right orders at drive thru. Very bad service…
Atmosphere: 1
Food: 1
Service: 1
They forgot to put half of my order into the bag. Not recommend to go there - spend your money elsewhere!
Service: 1
Having hardship to understand dudes giving 1 star to a mcdonalds. This is any mcdonalds deserving a solid 4 in mcdonalds league
Worse McDonald’s in history
Atmosphere: 1
Food: 2
Service: 1
worst mcdonald’s ever
Atmosphere: 1
Food: 1
Service: 1
This is the worst mcdonalds i’ve ever seen. They waited us for 20 mins and then messed our order and claimed that they have given everything when coke and fries were missing. The food and fries were the worst i tasted on all mcdonalds
Atmosphere: 1
Food: 1
Service: 1
Very slow. This is slow food not fast food.
Food was cold will never go back
Atmosphere: 3
Food: 1
Service: 2
shit took forever. ordered a mcflurry and frozen coke at the kiosk at 3:40pm and it took 40 MINUTES for them to make it after we asked 3 times
Atmosphere: 2
Food: 2
Service: 1
Restaurantji Recommends
Very busy store, but they do a great job managing the crowds and getting food out to customers.
Atmosphere: 4
Food: 4
Service: 5
Mc Loving it !!!
Atmosphere: 5
Food: 5
Service: 5
Whatever you do, do not go to this location. I had a horrible experience tonight. First, I had to what I believed to order twice on two different self kiosks, which neither gave me a receipt but did give me a order number which was never called. 2. Then after that I had to wait for 2 hours, with no one asking me for what I was waiting for. It wasn't until closing when I went up to the counter to see what was going on. The manager told me that my order never went through after I told him what I thought went through. I had gotten no apology or anything. It is also very busy, with nothing but rowdy college students in there. That is the first and last time I will be at this location. If I could give no stars, I would. If you want to know a better location, I would highly reccomend Gallivan Boulevard in Dorchester. (That's if your not a college student in that area.)
Atmosphere: 1
Fire the entire night staff: useless
Atmosphere: 1
Food: 3
Service: 1
I’ve never been treated so terribly by any McDonald's:
I ordered a 10-piece chicken nuggets meal with fries via the self-serve kiosk. At the counter, not only did they hand me a completely different item, but when I asked for the nuggets I’d actually paid for, they “refunded” me only to immediately charge my card a second time—forcing me to call my bank and formally dispute the second, unauthorized transaction. Instead of apologizing or correcting their mistake, the cashier snapped at me to “pay attention,” as though I’d somehow misread my own ticket.To make matters even worse, the same employee proceeded to hurl racial comments in my direction under her breath—an absolutely disgusting display that no customer should ever endure.
This location is staffed by unprofessional, poorly trained employees and runs on a broken ordering system. I strongly advise everyone to steer clear.
Atmosphere: 1
Food: 1
Service: 1
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