Neptune Oyster

63 Salem St # 1, Boston
(617) 742-3474

Recent Reviews

Michael Pay

Starting with the pros, the scallops were DELICIOUS. They were tender, juicy and charred to PERFECTION. I also loved the selection of oysters. They were fresh and clean. My favorite was the neptune, it was juicy, sweet, and no briney aftertaste.Now onto the cons,The place is TINY. We literally say shoulder to shoulder with the couple next to us. The line in the front is only because the place is tiny. It's actually not that busy or that many customers inside.Lobster was not to our liking.We had the lobster pasta and the lobster roll. The lobster in the pasta was overcooked and was rubbery.Lobster in the roll was also a bit flavorless at least to my taste.The clam chowder was watery and either the clams were finely minced or didn't exist at all, maybe that's the style but wasn't what I expected.Overall things were a bit overpriced here, we went to Boston sail loft the next day and the food was much more on par with our expectations and pricing was better. We also had an awesome view and SPACE. Great place, but a bit over hyped. Unless you're here for just the oysters.

Atmosphere: 3

Food: 4

Service: 5

Recommended dishes: Maine Lobster Roll, Lobster Spaghettini, Seafood, Oyster Bar, Chowder

Jeff

Unbelievably dishonest and rude. The waitress added a few dollars to the tip, which is quite literally theft. What’s the point of customers writing a tip if the staff will just take what they want anyway?I didn’t want to assume the worst at first (honest mistakes happen), but looking at other reviews, this is clearly not an isolated incident. There’s a pattern of multiple staff members manipulating checks to pocket extra money.Even more frustrating, I never got a response to resolve the overcharged amount despite numerous attempts. Nobody checks the listed email address, and when I called, I was told the manager/owner would reach out to me, but I never heard anything. I called back, and the waitress was super rude and hung up on me!So, after all this, it’s quite clear that the manager/owner and staff members think it’s totally acceptable to steal from and ignore customers. Plenty of other options in Boston, so don’t support this unethical business, whether you’re a local or a tourist.

Atmosphere: 1

Food: 1

Service: 1

Karina Ball

We wait for almost one hour on a cold and rainy day. I was desperate to leave, but the waiting was worth it!! The ambient vibe, flavors, services, and everything else were fantastic! This is a must if you are visiting Boston for a few days

Atmosphere: 5

Food: 4

Service: 5

Recommended dishes: Maine Lobster Roll

C T

Waitress wasn't helpful, quite snobbish with poor service. The bill came with recommended tip of 20-25%. I tipped less at 10-15% but they charged me the final bill with a 22% tip for themselves regardless of what I signed. Watch out for the dishonesty. Overhyped food, not worth the long wait/queue.

Atmosphere: 1

Food: 2

Service: 1

Zach

Fresh & well prepared seafood

Atmosphere: 5

Food: 5

Service: 5

Krysten Hergert

I stop here every time I’m in Boston. There’s always a wait but it’s worth it. The hot lobster roll is incredible and the atmosphere in the restaurant is great. You know the seafood is fresh when more items on the menu are listed as “market price” than not. Do yourself a favor and make the stop!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Maine Lobster Roll

Kim Srey

Worth the wait! This place is right and packed but if you don’t might sharing tables, you will be treated to an amazing experience! Lobster roll was amazing and the triple fried French fries was so good! The special chimichurri scallops was awesome! We preferred oysters A la carte but was jealous of the seafood tower our neighbors orderedThe wait wasn’t too bad bc the service was so quick and they were efficient at turning tablesDefinitely a great experience for a local or tourist

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Seafood

Zhuoran Gao

After sitting in my seat and ordering the food, I waited for a full 30 minutes, and they said that my order was not logged into the system. So there’s no food and I m really hungry. There are no apologies for that.

Terra Machado

Food, absolutely delicious! Service was lacking… I think that because it’s such a hot spot (I’m talking a line outside on a non holiday MONDAY afternoon), staff are on edge and kind of rude when you walk in. After being greeted by a woman saying we couldn’t sit down, we finally got a spot at the bar with a very pleasant server. Food was amazing had Johnny cakes (superb), warm lobster roll (simple & delish), clam chowdah (a bit thinner than I’m used to and the clams were a little chewy not a huge fan), and of course we couldn’t leave without getting some fresh raw oysters(to die for).

Atmosphere: 3

Food: 5

Service: 3

Recommended dishes: Maine Lobster Roll, Neptune Johnny Cake, Seafood, Oyster Bar, Chowder

Mary Catherine Gallagher

All I can say is Lobster Roll with Butter.. LORT... Impressive with the amount of lobster they give in that meal alone. Local IPA complements well with that roll.Striped Bass is absolutely amazing the way it melts on your tongue.Atmosphere: busy and comfy... mind you, it's a popular spot, so expect a full house and a wait (I believe we waited 40 minutes in a line outside that wrapped around the block)The experience and the food are worth while- the staff I can not say enough about their energy and service.HIGHLY recommended while in Boston

Atmosphere: 5

Food: 5

Service: 5

Carol Haidar

.The staff are bullies. They literally made me cry and didn't care either. They kept putting and pushing my chair walking past. Sorry but if you're going to have a super cramped tiny restaurant you can't take it out on your customers (and btw I'm not even a large person God knows what they do to larger customers). It was out last day in Boston we were there with our babies excited to try this place we had been told about but I left not eating anything and crying at our table. You made our last day miserable and that's an achievement as I'm the happiest kindest person there is

Service: 1

Sophia Hsieh

We ordered -fish and chips, lobster roll, and oysters.The fish was not fully cooked and when we talked to the servers, they refused to admit their wrong doing, instead just finding excuses that this is the way the fish should be cooked. They will send it back to the kitchen and cook it longer “for us”. Despite it was chewy, they said it’s because of the bread of the local fish. Very unacceptable excuse.The lobster roll isn’t so spectacular, the portion is huge though.The oysters taste great and fresh.Overall, I don’t think this is the place worth for wait on line for 1.5 hr.It is a small crowded restaurant with spontaneous cooking style on the fish and chips.Will not come back nor recommend it.

Atmosphere: 3

Food: 3

Service: 1

vespinoita

Incredible restaurant at the edge of Boston's North End. The food is really good, lots of fresh shell fish. If you are not a fan of raw fish, this is still a great place for you, really good dishes from fried or grilled fish to different types of soups; we had North End Cioppino and fritto misto. Huge selection of wines from all over the world and good selection of beers on draught. Recommended.Wheelchair accessibility: The place is small but at the door they have a sign saying they would assist anyone with disabilities.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Seafood, North End Cioppino

Colleen

Long line but got in pretty quick.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Maine Lobster Roll, Seafood, Octopus, Fish

Toni P.

Fresh oysters and delicious foods. Fast and friendly staff. Waited for 30 minutes to get inside and seated. We ordered for oysters (Neptune, Island Creek and Katama Bay), North End Cioppino. Foods are delicious and savory. The restaurant is cozy and clean 5 star ratings for service and food quality. Worth to visit.

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