Otto’s went above and beyond. The workers at this location are very friendly and accommodating. Would recommend.
Atmosphere: 5
Food: 5
Service: 5
Jennifer “Jenn” Millepied
Definitely not open until 11pm on Sundays. I keep getting tricked by these fake Google hours. I like the pizza but not being able to get a pizza at 8:30 on a Sunday is weird.
Chivon Brittle
The ingredients are fresh, the pizza is consistently delicious. The staff are friendly and accommodating. I order from here a few times a month - would highly recommend the charred pepperoni with hot honey
Atmosphere: 5
Food: 5
Service: 5
Mitchell Mafra
Wouldn’t pick up the phone at all after calling 4 times. Needed to reach them because DoorDash wouldn’t allow me to put in an allergy for my order. They would just hang up the phone. To be fair, the pizza does taste good the prior times I have ordered here. The fact however, that they wouldn’t pick up/just hang up or decline the call is simply unacceptable.
Service: 1
Nisha Pradeep
I ordered 4 pizzas and it was not delivered! We waited right by the hotel lobby. There was no driver who came to deliver the pizza. We tried calling them and no one picked up! Terrible experience!
Henry Grey
Went in on a Sunday night when they had a rush but the manager was rocking it running from the front to take my order and then to the back to help package the pizzas and still managed to get me my food in a timely manner. Pizza tasted great and love when it's fresh and hot.
Atmosphere: 1
Food: 1
Service: 1
Lina Perez
The manager Milton made the experience great. Always recommends great pizza and willing to explain the menu to us. Will be returning soon
ANDREA WALKER
Love this place! The manager is the nicest guy. He is a hard worker and really represents the establishment very well. He deserves recognition.
Mike
Best Gluten Free Pizza in Boston; Never have an issue and there are so many options.
stan ley
Strongly not recommend bot friendly not allowed to use the bathroom which world are we living in stay away
Oliver is simply the absolute best! They are the reason why this Otto location is phenomenal. Deserves not only a shout out but also a raise. Thank you Oliver for your kindness and warmth!
Josh Horst
Ordered from Uber Eats and the driver canceled ny order, but OTTO stepped up to the plate and was more than accommodating! Great food, great service definitely going back when I return to Boston!
Atmosphere: 5
Food: 5
Service: 5
Claudia Figueroa
Great customer service, great food, fast and convenient.
Atmosphere: 5
Food: 5
Service: 5
Xiao Sun
We drove all the way to Boston to pick up the pizza and found the order was canceled on Uber no call no explanation
KarmaReviews2007
As a food delivery driver, they treat you well. Pizza is good. Quality ingredients. Not the top pizza but upper echelon.
Otto’s went above and beyond. The workers at this location are very friendly and accommodating. Would recommend.
Atmosphere: 5
Food: 5
Service: 5
Definitely not open until 11pm on Sundays. I keep getting tricked by these fake Google hours. I like the pizza but not being able to get a pizza at 8:30 on a Sunday is weird.
The ingredients are fresh, the pizza is consistently delicious. The staff are friendly and accommodating. I order from here a few times a month - would highly recommend the charred pepperoni with hot honey
Atmosphere: 5
Food: 5
Service: 5
Wouldn’t pick up the phone at all after calling 4 times. Needed to reach them because DoorDash wouldn’t allow me to put in an allergy for my order. They would just hang up the phone. To be fair, the pizza does taste good the prior times I have ordered here. The fact however, that they wouldn’t pick up/just hang up or decline the call is simply unacceptable.
Service: 1
I ordered 4 pizzas and it was not delivered!
We waited right by the hotel lobby. There was no driver who came to deliver the pizza. We tried calling them and no one picked up!
Terrible experience!
Went in on a Sunday night when they had a rush but the manager was rocking it running from the front to take my order and then to the back to help package the pizzas and still managed to get me my food in a timely manner. Pizza tasted great and love when it's fresh and hot.
Atmosphere: 1
Food: 1
Service: 1
The manager Milton made the experience great. Always recommends great pizza and willing to explain the menu to us. Will be returning soon
Love this place! The manager is the nicest guy. He is a hard worker and really represents the establishment very well. He deserves recognition.
Best Gluten Free Pizza in Boston; Never have an issue and there are so many options.
Strongly not recommend bot friendly not allowed to use the bathroom which world are we living in stay away
Restaurantji Recommends
Oliver is simply the absolute best! They are the reason why this Otto location is phenomenal. Deserves not only a shout out but also a raise. Thank you Oliver for your kindness and warmth!
Ordered from Uber Eats and the driver canceled ny order, but OTTO stepped up to the plate and was more than accommodating! Great food, great service definitely going back when I return to Boston!
Atmosphere: 5
Food: 5
Service: 5
Great customer service, great food, fast and convenient.
Atmosphere: 5
Food: 5
Service: 5
We drove all the way to Boston to pick up the pizza and found the order was canceled on Uber no call no explanation
As a food delivery driver, they treat you well. Pizza is good. Quality ingredients. Not the top pizza but upper echelon.
Atmosphere: 4
Food: 4
Service: 5
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