Panera Bread
289 Huntington Ave, Boston
(617) 425-8565
Recent Reviews
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This place is terrible! Rude staff, slow and sloppy service. We were dining in. There’s food stuck on the silverware they placed next to my food. When I asked for a fresh one, the staff working in the kitchen was rude and amazingly he couldn’t even find a clean one from the bin he was searching through and ended up handing me a plastic one without apologizing at all. This is not all! The chicken salad barely had any chicken in it. Never again!
I used to have my coffee the ambience was too good
Atmosphere: 5
Food: 4
Service: 5
It may be just me or the fact that it is the first day of the year, but the coffee and milk were awful.
You are warned.
Atmosphere: 5
Food: 1
Service: 4
Can you say please?
Are you kidding me, if you ask for something and just in case you forgot to add please, don't worry the staff reminds you!
Atmosphere: 5
Food: 4
Service: 1
Chicken was cold in sandwich, which was also falling apart in its assembly. Tables are dirty. Place needs to be refurbished in general.
Atmosphere: 2
Food: 2
Service: 3
A Spanish woman thinks she is the owner of
Atmosphere: 5
Food: 5
Service: 1
bagel was stale. i asked for it toasted with cream cheese and they gave me flavorless cream cheese i had to spread myself.
Atmosphere: 4
Food: 2
Service: 4
If I could give 0 stars I would. Ordered on the app for delivery, but was canceled. Call customer service, but was told had to wait 30 days for a refund. Terrible will never order through the app, again. I understand its not the store's fault but the company's fault. They need to work on this, because it was terrible experience with customer service. Didn't even offer compensation, Biggest waste, especially for how expensive they are.
Atmosphere: 1
Food: 1
Service: 1
Crowded very often
Atmosphere: 1
Food: 2
Service: 2
The worst place for the price. I asked for extra steak and cheese and they literally gave me a quarter of a steak and cheese, but still double charged me … not worth it. I’m sorry.
Atmosphere: 3
Food: 1
Service: 3
Restaurantji Recommends
Pretty good spot to grap coffee/tea (or food )/ to get some work done or relax
Atmosphere: 5
Food: 5
Service: 5
Chilled atmosphere in a good location. Upstairs and downstairs for seating, although not many tables for 1 if it's crowded and you want to be alone for work. Great for study buddies or groups.
Panera is my go-to chain cafe when I want more than just a coffee, although Sip Club makes going here over Starbucks more cost friendly.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Flatbread Pizza Meal, Sourdough Bread Bowl, Broccoli Cheddar Soup
Look what they put in my sandwich … I should sue to be honest. ITS COMPLETELY ROTTEN! As if they found it sitting in the corner of the floor, and they just slapped it on my sandwich!!!!!
Food: 1
Amazing Ambience and Great Food. Costly but USP is cheap.
Atmosphere: 5
Food: 4
Service: 4
Recommended dishes: Chips, Multigrain Bagel Flat
Panera Bread ? is one of the franchises that I like and I was looking for a quick dinner ?️ and somewhere with seating immediately available.
Like other Panera Bread restaurants I have visited, service was good, the place was clean and the food was good. This Panera Bread has ? seating available downstairs. Downstairs does look a little bit like it is being or has been used for storage.
I had the half Ciabatta Cheesesteak and Bistro French Onion ? Soup ? for dinner and the Passion Papaya Iced Green Tea for my drink. The wait time was short. You can order from tablets that are at the front counter. WiFi available. Get the app for deals and rewards.
You may encounter homeless people asking for $ near the front door. Every city ? has this issue.
I recommend this Panera Bread.
Vegetarian options: Vegetarian sandwiches ? ,soup ? and salad ? available.
Dietary restrictions: Gluten free ? options available.
Parking: There is no street parking ?️ available out front. I had reserved a parking spot at a nearby parking lot.
Kid-friendliness: Families are welcomed.
Wheelchair accessibility: Upstairs is wheelchair ♿ accessible.
Atmosphere: 4
Food: 1
Service: 5
Recommended dishes: Bistro French Onion Soup
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