Popeyes Louisiana Kitchen

330 M.L.K. Jr Blvd, Roxbury
(617) 442-3545

Recent Reviews

Bob A. Steele

Why is it so hard for people at certain restaurant locations to just do their jobs? I simply ordered wings and fries. And it literally took almost 2 hours for my order. It’s obviously a management issue. Smh.

Service: 1

rocio tacuri

The person at the drive thru was nice, the food was ready quite fast, but the nuggets and the fries were not good at all. I ate some of the fries, and 1 nugget; I couldn't eat more. The nuggets were a small cube of chicken inside a ton of batter, I think they reheat frozen french fries. I don't think I'll be coming back.

Atmosphere: 2

Food: 2

Service: 5

Recommended dishes: 8 Pieces Nuggets Large Combo

Stephanie Smith

It's Absolutely horrible. The staff is rude and slow. The food was undercooked. The staff was too busy talking amongst themselves instead of helping the long line. I actually watched a staff member catch an attitude with a customer because they got the order wrong because they were not listening to what she said. I love Popeyes but I will never come back to this location

Atmosphere: 1

Food: 1

Service: 1

Angiee López

The worst customer service I’ve seen! So rude and slow!

Atmosphere: 1

Food: 2

Service: 1

KarmaReviews2007

These people are overworked you can see but their attitudes are extremely unprofessional. I came to pick up food as a Uber Delivery driver & the amount of people waiting for their food was at least 12.3 employees I witnessed either complaining about the customer, disrespecting the customers or yelling at the customers with frustration about the messy dining room, how demanding the customers were or that they were not waiting in a single file when in fact there really isn’t a proper waiting area.I will never return to this place. It’s in a bad area & the vibes match it. A fight is bound to happen at any given time here.

Atmosphere: 1

Service: 2

Marleny Lizama

Bad service, very

Atmosphere: 1

Food: 4

Service: 1

2 Alien 4 Earth 2 Human 4 Space

Canceled my delivery order as soon as they opened. With the way the economy is set up you keep losing out on sales you'll be closed down soon enough. Don't even bother with this location it's where it is and ran the way it is for a reason. ?

Service: 1

Kim A

Again If you don’t want your day ruined do not come here .. I understand it’s Super Bowl weekend and they’re pretty busy but there’s no reason I ordered online 20 minutes before getting to the store and had to wait almost an hour to get six wings ghost pepper wings which means they didn’t even have to add any sauce to it LMFAO the short dark skin guy in the front was no help actually tried to argue with me and the other guy with the receding hairline and the bald head I DK if he’s a manager, but they are just really unprofessional. It’s disgusting. You guys might as well restaff cause it’s not about them being slow. It’s about the attitude they give out and how they have zero customer service.

Leeza Douglas

Don't eat from here. Right before covid I order a chicken sandwich and throat stared hurting I was later diagnosed with strep throat. I doubt the food had anything to do with it I'm not sure how that works. Today around 1:30-2pm ordered some hot chicken wings. The chicken was covered in grease and hot sauce. I was only able to eat 6 wings. Now it's 2:30am and I got food poisoning on the toilet and throwing up in a trash can at the sane time throwing up their chicken and spicy greasy sauce stomach and throat burning diarrhea was nothing but the red hot sauce from eating their Signature wings man this is terrible. And this was the only thing I've ate in 24 hours. I haven't ate meat in almost a month.

Atmosphere: 2

Food: 1

Service: 3

Sherry Z

Do not order pick up here.

Atmosphere: 1

Food: 1

Service: 1

Arthur Carvalho

the food is good but even though there are several employees in the kitchen the queue was huge, I waited 30 minutes for my order. there is no separation of queues and everything was a mess. the others ...

Atmosphere: 3

Food: 4

Service: 1

Recommended dishes: Fried Chicken

FAN DO JOGO juninho

Incompetent employees without agility and production... it seems like they sleep on the job, that must be what happens... too long to deliver an order.

Atmosphere: 1

Food: 1

Service: 1

Kat Kat

Worst Popeyes ever order online and hour ago still waiting a half an hour in the store they don’t even apologize just a bunch of excuses customer service number is no help at

Atmosphere: 1

Food: 1

Service: 1

Lauren Pearson Diop

Food nice and hot but some of the servers could not understand me slowed the service down to go get some one who spoke English not good for

Food: 5

Service: 3

Angela

Always take forever like they’re killing the mf chicken, removing the feathers and cookin it from scratch back there. I have never gotten a single correct order, there’s is something always missing or wrong.

Atmosphere: 1

Food: 1

Service: 1

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