(VERY DETAILED REVIEW) The experience was so bad, I will be going up the chain with my complaint! I can’t say every person in the establishment is BAD, but MIGUEL DEFINITELY IS!!
We were in town on business and chose to dine at Savr. Unfortunately, our experience left us feeling uncomfortable and disrespected.
Our server, Miguel, was inattentive and repeatedly gave explanations that didn’t add up. Early in the meal he even told us that if we wanted a good steak, we’d be better off going somewhere else because Savr “doesn’t specialize in steak.” Hearing a server steer paying guests away from the restaurant we were dining in was shocking.
Timing & communication: Appetizers arrived fairly quickly, but our entrées took 35–40 minutes. We never received updates during that time—I had to wave Miguel down just to ask, and the responses I got turned out to be untrue. First, he claimed the delay was due to “medium-rare lamb chops and cod taking time.” Later, manager Coleman told us the delay was because a large party came in after us and dishes needed to be washed. The stories conflicted and didn’t make sense, which only added to our frustration.
To-go bags incident: When it came time to pack our food, Miguel initially offered nothing at all—just our bare hands. The busser then stepped in and gave us a plain plastic bag for the appetizers. Miguel later bagged our entrées in grocery-store-style plastic bags and told us the restaurant had “run out” of their real branded bags and was waiting on a new order. That turned out to be another lie, because moments later I watched another table receive proper Savr bags. When I asked manager David directly, he gave us the real bags immediately and was visibly surprised at what Miguel had said.
Overall treatment: Adding to our discomfort, at the time we dined there were no other guests who looked like us, and the way we were treated made us feel as if we were in the wrong place. If the restaurant had been busy and everyone around us was experiencing the same delays and dismissiveness, we would have brushed it off. But that was not the case—we clearly received different treatment. I hate to say it, but the difference felt racial. As business professionals spending hundreds of dollars like everyone else, we expect honesty, respect, and attentiveness. Instead, we were lied to, dismissed, and made to feel unwelcome.
For context, the only reason we returned to Savr was because of the exceptional service Ravi gave on a previous visit—we tipped him very generously then. Sadly, Ravi no longer works there, and this time was the complete opposite. Manager David did offer complimentary desserts, which we appreciated, but the overall experience and the constant misleading behavior overshadowed that gesture.
We left feeling uncomfortable, disappointed, and very displeased. We will not be returning, and we will be sharing this experience with our colleagues.
Response to owner- Actually, this is exactly what happened and I will not take the post down. Please read other reviews, it seems discrimination a running theme here, I wish I knew before, but I know now!!. I guess you are calling it a lie because the RACIAL PART? The truth is the truth, please address the issue and not attempt to imply that I’m lying! Managers, David, Coleman and the 2 ladies at the front door were informed about the issue- that’s how bad it was for us. This was OUR experience and I wont bring light to it behind closed doors (email) because this discrimination happened in public!
Atmosphere: 1
Food: 1
Service: 1
Alan RP
Really great food and service. Worth the walk from local hotels. I’ll come back here every time I’m in Seaport district. Make reservations as this place gets busy daily.
Atmosphere: 5
Food: 5
Service: 5
CT
I absolutely love this place, it’s hands down the best restaurant in Boston! Whether it’s brunch, lunch or dinner the food and service is always incredible. The atmosphere is comfortable yet stylish, every visit feels like a special occasion. What really sets this restaurant apart though, is the friendly and welcoming staff. The team at SAVR have a way of making you feel right at home and turning what could be a simple meal into something much more and that’s why I’ll always keep coming back.
Atmosphere: 5
Food: 5
Service: 5
Manish Singh
Great food, view and the vibe! Amy took a good care of us and her recommendations hit the right spots!
Atmosphere: 5
Food: 5
Service: 5
Steven Briggs
Stopped by here because I was craving a good burger. I was tempted by a few steak options but stuck with the burger. It was well prepared and the fries were fantastic. We also had a side of potatoes that were great. Sat in the patio overlooking the water and it was rather pleasant even though there was a bit of a chill in the air. The only thing that keeps this from being a 4 star review is that they don’t do free refills of the ice tea like every other restaurant in the world. I was charged $3 for a second ice tea which annoyed me despite how much I enjoyed the burger.
Atmosphere: 5
Food: 5
Service: 4
Amy Bonalewicz
10 out of 10 🫶🏼
Atmosphere: 5
Food: 5
Service: 5
EL BC
Beware of MIGUEL the waiter - if you’re a person of COLOR!!!! DETAILED POST!!!
We were in town on business and chose to dine at Savr. Unfortunately, our experience left us feeling uncomfortable and disrespected.
Our server, Miguel, was inattentive and repeatedly gave explanations that didn’t add up. Early in the meal he even told us that if we wanted a good steak, we’d be better off going somewhere else because Savr “doesn’t specialize in steak.” Hearing a server steer paying guests away from the restaurant we were dining in was shocking.
Timing & communication: Appetizers arrived fairly quickly, but our entrées took 35–40 minutes. We never received updates during that time—I had to wave Miguel down just to ask, and the responses I got turned out to be untrue. First, he claimed the delay was due to “medium-rare lamb chops and cod taking time.” Later, manager Coleman told us the delay was because a large party came in after us and dishes needed to be washed. The stories conflicted and didn’t make sense, which only added to our frustration.
To-go bags incident: When it came time to pack our food, Miguel initially offered nothing at all—just our bare hands. The busser then stepped in and gave us a plain plastic bag for the appetizers. Miguel later bagged our entrées in grocery-store-style plastic bags and told us the restaurant had “run out” of their real branded bags and was waiting on a new order. That turned out to be another lie, because moments later I watched another table receive proper Savr bags. When I asked manager David directly, he gave us the real bags immediately and was visibly surprised at what Miguel had said.
Overall treatment: Adding to our discomfort, at the time we dined there were no other guests who looked like us, and the way we were treated made us feel as if we were in the wrong place. If the restaurant had been busy and everyone around us was experiencing the same delays and dismissiveness, we would have brushed it off. But that was not the case—we clearly received different treatment. I hate to say it, but the difference felt racial. As business professionals spending hundreds of dollars like everyone else, we expect honesty, respect, and attentiveness. Instead, we were lied to, dismissed, and made to feel unwelcome.
For context, the only reason we returned to Savr was because of the exceptional service Ravi gave on a previous visit—we tipped him very generously then. Sadly, Ravi no longer works there, and this time was the complete opposite. Manager David did offer complimentary desserts, which we appreciated, but the overall experience and the constant misleading behavior overshadowed that gesture.
We left feeling uncomfortable, disappointed, and very displeased. We will not be returning, and we will be sharing this experience with our colleagues.
Response to owner: I will not hide my experience by sending an email. The disrespect was public and the customers will hear the ISSUES publicly. You asked for respect to your staff but how about your staff give the respect to YOUR customers that help employ them? Our money= Your business. I won’t take my VERY REAL EXPERIENCE down because you think I should care more about your establishment over what’s right!!
Atmosphere: 1
Food: 1
Service: 1
Chris
Best burger in Boston! And that is just the tip of the iceberg for all the wonderful food and drink you will find here
Amazing service, excellent food and great wine knowledge
Atmosphere: 5
Food: 5
Service: 5
Amy Mora
Amazing food, great ambiance and attentive staff make for an incredible experience! 🥰
Cheryl Kepp
Beautiful spot on the water. Staff accommodated our request to sit outside even though we only wanted drinks.
Atmosphere: 5
Food: 5
Service: 5
Meredith Kelly
Stopped in out of the rain and so glad we did. The hostess, server and other staff were so kind and so efficient. The lobster potstickers and cod/gnocchi dish were delicious.
Samantha
Food was gooood, atmosphere was electric, food was served super fast. Loved the espresso martini trio!
Very good food!!
Atmosphere: 5
Food: 5
Service: 5
(VERY DETAILED REVIEW) The experience was so bad, I will be going up the chain with my complaint! I can’t say every person in the establishment is BAD, but MIGUEL DEFINITELY IS!!
We were in town on business and chose to dine at Savr. Unfortunately, our experience left us feeling uncomfortable and disrespected.
Our server, Miguel, was inattentive and repeatedly gave explanations that didn’t add up. Early in the meal he even told us that if we wanted a good steak, we’d be better off going somewhere else because Savr “doesn’t specialize in steak.” Hearing a server steer paying guests away from the restaurant we were dining in was shocking.
Timing & communication:
Appetizers arrived fairly quickly, but our entrées took 35–40 minutes. We never received updates during that time—I had to wave Miguel down just to ask, and the responses I got turned out to be untrue. First, he claimed the delay was due to “medium-rare lamb chops and cod taking time.” Later, manager Coleman told us the delay was because a large party came in after us and dishes needed to be washed. The stories conflicted and didn’t make sense, which only added to our frustration.
To-go bags incident:
When it came time to pack our food, Miguel initially offered nothing at all—just our bare hands. The busser then stepped in and gave us a plain plastic bag for the appetizers. Miguel later bagged our entrées in grocery-store-style plastic bags and told us the restaurant had “run out” of their real branded bags and was waiting on a new order. That turned out to be another lie, because moments later I watched another table receive proper Savr bags. When I asked manager David directly, he gave us the real bags immediately and was visibly surprised at what Miguel had said.
Overall treatment:
Adding to our discomfort, at the time we dined there were no other guests who looked like us, and the way we were treated made us feel as if we were in the wrong place. If the restaurant had been busy and everyone around us was experiencing the same delays and dismissiveness, we would have brushed it off. But that was not the case—we clearly received different treatment. I hate to say it, but the difference felt racial. As business professionals spending hundreds of dollars like everyone else, we expect honesty, respect, and attentiveness. Instead, we were lied to, dismissed, and made to feel unwelcome.
For context, the only reason we returned to Savr was because of the exceptional service Ravi gave on a previous visit—we tipped him very generously then. Sadly, Ravi no longer works there, and this time was the complete opposite. Manager David did offer complimentary desserts, which we appreciated, but the overall experience and the constant misleading behavior overshadowed that gesture.
We left feeling uncomfortable, disappointed, and very displeased. We will not be returning, and we will be sharing this experience with our colleagues.
Response to owner- Actually, this is exactly what happened and I will not take the post down. Please read other reviews, it seems discrimination a running theme here, I wish I knew before, but I know now!!. I guess you are calling it a lie because the RACIAL PART? The truth is the truth, please address the issue and not attempt to imply that I’m lying! Managers, David, Coleman and the 2 ladies at the front door were informed about the issue- that’s how bad it was for us. This was OUR experience and I wont bring light to it behind closed doors (email) because this discrimination happened in public!
Atmosphere: 1
Food: 1
Service: 1
Really great food and service. Worth the walk from local hotels. I’ll come back here every time I’m in Seaport district. Make reservations as this place gets busy daily.
Atmosphere: 5
Food: 5
Service: 5
I absolutely love this place, it’s hands down the best restaurant in Boston! Whether it’s brunch, lunch or dinner the food and service is always incredible. The atmosphere is comfortable yet stylish, every visit feels like a special occasion.
What really sets this restaurant apart though, is the friendly and welcoming staff. The team at SAVR have a way of making you feel right at home and turning what could be a simple meal into something much more and that’s why I’ll always keep coming back.
Atmosphere: 5
Food: 5
Service: 5
Great food, view and the vibe! Amy took a good care of us and her recommendations hit the right spots!
Atmosphere: 5
Food: 5
Service: 5
Stopped by here because I was craving a good burger. I was tempted by a few steak options but stuck with the burger. It was well prepared and the fries were fantastic. We also had a side of potatoes that were great.
Sat in the patio overlooking the water and it was rather pleasant even though there was a bit of a chill in the air.
The only thing that keeps this from being a 4 star review is that they don’t do free refills of the ice tea like every other restaurant in the world. I was charged $3 for a second ice tea which annoyed me despite how much I enjoyed the burger.
Atmosphere: 5
Food: 5
Service: 4
10 out of 10 🫶🏼
Atmosphere: 5
Food: 5
Service: 5
Beware of MIGUEL the waiter -
if you’re a person of COLOR!!!! DETAILED POST!!!
We were in town on business and chose to dine at Savr. Unfortunately, our experience left us feeling uncomfortable and disrespected.
Our server, Miguel, was inattentive and repeatedly gave explanations that didn’t add up. Early in the meal he even told us that if we wanted a good steak, we’d be better off going somewhere else because Savr “doesn’t specialize in steak.” Hearing a server steer paying guests away from the restaurant we were dining in was shocking.
Timing & communication:
Appetizers arrived fairly quickly, but our entrées took 35–40 minutes. We never received updates during that time—I had to wave Miguel down just to ask, and the responses I got turned out to be untrue. First, he claimed the delay was due to “medium-rare lamb chops and cod taking time.” Later, manager Coleman told us the delay was because a large party came in after us and dishes needed to be washed. The stories conflicted and didn’t make sense, which only added to our frustration.
To-go bags incident:
When it came time to pack our food, Miguel initially offered nothing at all—just our bare hands. The busser then stepped in and gave us a plain plastic bag for the appetizers. Miguel later bagged our entrées in grocery-store-style plastic bags and told us the restaurant had “run out” of their real branded bags and was waiting on a new order. That turned out to be another lie, because moments later I watched another table receive proper Savr bags. When I asked manager David directly, he gave us the real bags immediately and was visibly surprised at what Miguel had said.
Overall treatment:
Adding to our discomfort, at the time we dined there were no other guests who looked like us, and the way we were treated made us feel as if we were in the wrong place. If the restaurant had been busy and everyone around us was experiencing the same delays and dismissiveness, we would have brushed it off. But that was not the case—we clearly received different treatment. I hate to say it, but the difference felt racial. As business professionals spending hundreds of dollars like everyone else, we expect honesty, respect, and attentiveness. Instead, we were lied to, dismissed, and made to feel unwelcome.
For context, the only reason we returned to Savr was because of the exceptional service Ravi gave on a previous visit—we tipped him very generously then. Sadly, Ravi no longer works there, and this time was the complete opposite. Manager David did offer complimentary desserts, which we appreciated, but the overall experience and the constant misleading behavior overshadowed that gesture.
We left feeling uncomfortable, disappointed, and very displeased. We will not be returning, and we will be sharing this experience with our colleagues.
Response to owner: I will not hide my experience by sending an email. The disrespect was public and the customers will hear the ISSUES publicly. You asked for respect to your staff but how about your staff give the respect to YOUR customers that help employ them? Our money= Your business. I won’t take my VERY REAL EXPERIENCE down because you think I should care more about your establishment over what’s right!!
Atmosphere: 1
Food: 1
Service: 1
Best burger in Boston! And that is just the tip of the iceberg for all the wonderful food and drink you will find here
Atmosphere: 5
Food: 5
Service: 5
Disappointed all around. Food was just okay.
Restaurantji Recommends
Amazing service, excellent food and great wine knowledge
Atmosphere: 5
Food: 5
Service: 5
Amazing food, great ambiance and attentive staff make for an incredible experience! 🥰
Beautiful spot on the water. Staff accommodated our request to sit outside even though we only wanted drinks.
Atmosphere: 5
Food: 5
Service: 5
Stopped in out of the rain and so glad we did. The hostess, server and other staff were so kind and so efficient. The lobster potstickers and cod/gnocchi dish were delicious.
Food was gooood, atmosphere was electric, food was served super fast. Loved the espresso martini trio!
Atmosphere: 5
Food: 5
Service: 5
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