The food is great. The service is amazing you can’t go wrong with this place. I will recommended this place to all of my friends and family and would come again! Don’t sleep on this place!
Atmosphere: 5
Food: 5
Service: 5
Sam Park
Lovely ramen, seaweed salad very good! The atmosphere is also very lovely with the one piece decals and such! 10/10 recommend if you like ramen
Atmosphere: 5
Food: 5
Service: 5
Hayashi Ryan
First ever review this place good yum food go eat ??
Atmosphere: 5
Food: 5
Service: 5
Ivaana Muse
Love this place. The food and the service is amazing.
Atmosphere: 5
Food: 5
Service: 5
Justin Lawrie
Food was so traditional and took me straight back to China. Get the rice noodles, and get the cucumber salad, you won’t regret it. Only complaint was the lamb in my noodles was over cooked in my opinion. But that’s a personal preference!
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Beef Noodle Soup, Spicy Beef Soup with Rice Noodles, Chinese Crepe with Three -Grain Crepe Egg Scallions Cilantro Sesame Cracker Ad Sybeans Sauce
Lance Gagnon
Will not eat here again due to poor food safety and service issues.When I arrived, the waitress pointed me to a seat and then immediately brought me a cup of water and took my order. As I finished giving my order, I took a sip from the cup, not assuming anything out of the ordinary. When I put it down, I noticed a bunch of flakes and white stuff floating around in it.I called a waiter over and showed him the cup. He simply picked it up, walked away, and brought back a new, clean cup. No explanation of what I just drank was given, not even an apology.I noticed they have a set of cups of water sitting by the counter, completely lacking any covering that would protect them from anything falling in. Given how fast the waitress produced a cup for me (and the room temperature of the cup), I assume she took it from there.I considered leaving, but before I could do so, the food arrived, so I figured I might as well just eat. The food was okay; nothing bad about it, but nothing amazing enough that I'd risk returning for.After I was done, the waiter came around with the receipt on a tablet. He held it just far enough (and unstably enough) that my near-sighted eyes could only get a glance of the total. He did try to give an explanation of it, but he talked at such a low volume that he was drowned out by the pop music playing in the background. (To their credit, the music selection was good.) I tried to get him to repeat what he said, but he still talked at the same low volume. I just gave up and handed him a $20 so I could get it over with.After leaving and about 30 minutes later, I got a stomach ache and had to rush to the restroom. The same happened again some hours later. Still don't know what caused it, but I'm not going back to find out.☞ Edit in response to the restaurant's response ☜Wow, that's the most passive-aggressive thing I've heard from a company in response to a complaint. Did you not consider that other would-be customers will notice how aggressive you were towards me? People check these reviews before dining, you know.First of all, the temperature of the water wasn't a problem, but it was evidence that it was taken from the uncovered still water near the counter. I understand that warmer water is a common request; I don't understand why precautions are NOT taken to keep it clean. Again, the problem was the flakes and white stuff floating around in the water. I doubt any customers ever request that.As for the tablet, it could have been handed to me. Or I could have got a paper receipt prior to payment like 99% of all restaurants around here do. And mindreading isn't necessary; I wear glasses, so the fact that I'm visually impaired is completely apparent to anyone paying attention.And it's extremely rude of you to say my problem must have been caused by something personal including some implied emotion problem. You sound like you are accusing me of making it all up. What decent establishment fields a complaint by saying the customer has "a negative perception of life?" You might as well have called me an ***hole, since that's obviously what you meant.Try hiring someone with actual public relations skills before you embarrass yourselves with such aggressive, blatant lie-filled nonsense again. Because no good business addresses complaints with thinly-veiled insults, especially in a public forum.
Atmosphere: 3
Food: 3
Service: 1
kelsey wang
Ordered takeout n times because there were too many people dine-in. Then I found that the ingredients for the noodles were different every time, and I didn’t put any eggs today. I cried to death.
Atmosphere: 1
Food: 1
Service: 1
Mark Aengenheyster
Unctuous broth. Excellent noodles. Fast
Daniel Antonov
Awesome
Atmosphere: 5
Food: 5
Service: 5
Thy Stein
I’m glad Pho Basil was packed because it gave me an opportunity to try this restaurant out. I ordered their combo which includes spicy beef noodle, fried chicken (side) and a soda. The noodle soup was not too spicy and flavorful. Portions were generous. Fried chicken was good. Service was friendly and atmosphere was pleasant. Overall, I’d return.
No complaint here. All great food. Pricing isn't too bad either.
Atmosphere: 5
Food: 5
Service: 5
Le Ralou
Really bad service overall and automatically put tips knowing we were about to give them 10%.Real
Atmosphere: 1
Food: 4
Service: 1
Sophie G.
The food was amazing, the interior is nice and the music was pleasant. It's also a good place to eat solo. The servers were also very kind.
Nicholas Grundhofer
Freshman just enrolled at berklee college of music and I was looking for some warm comfort food for being so far from home. This was sooooo good and the ramen is amazing. Super cool atmosphere as well.Vegetarian options: I got vegetarian ramen and it was absolutely delicious!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Spicy Miso Ramen, Miso Ramen, Chinese Crepe with Three -Grain Crepe Egg Scallions Cilantro Sesame Cracker Ad Sybeans Sauce
Afshin Adel Shorideh
It had good food I loved the fried buns and the service was great I recommend it.
The food is great. The service is amazing you can’t go wrong with this place. I will recommended this place to all of my friends and family and would come again! Don’t sleep on this place!
Atmosphere: 5
Food: 5
Service: 5
Lovely ramen, seaweed salad very good! The atmosphere is also very lovely with the one piece decals and such! 10/10 recommend if you like ramen
Atmosphere: 5
Food: 5
Service: 5
First ever review this place good yum food go eat ??
Atmosphere: 5
Food: 5
Service: 5
Love this place. The food and the service is amazing.
Atmosphere: 5
Food: 5
Service: 5
Food was so traditional and took me straight back to China. Get the rice noodles, and get the cucumber salad, you won’t regret it. Only complaint was the lamb in my noodles was over cooked in my opinion. But that’s a personal preference!
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Beef Noodle Soup, Spicy Beef Soup with Rice Noodles, Chinese Crepe with Three -Grain Crepe Egg Scallions Cilantro Sesame Cracker Ad Sybeans Sauce
Will not eat here again due to poor food safety and service issues.When I arrived, the waitress pointed me to a seat and then immediately brought me a cup of water and took my order. As I finished giving my order, I took a sip from the cup, not assuming anything out of the ordinary. When I put it down, I noticed a bunch of flakes and white stuff floating around in it.I called a waiter over and showed him the cup. He simply picked it up, walked away, and brought back a new, clean cup. No explanation of what I just drank was given, not even an apology.I noticed they have a set of cups of water sitting by the counter, completely lacking any covering that would protect them from anything falling in. Given how fast the waitress produced a cup for me (and the room temperature of the cup), I assume she took it from there.I considered leaving, but before I could do so, the food arrived, so I figured I might as well just eat. The food was okay; nothing bad about it, but nothing amazing enough that I'd risk returning for.After I was done, the waiter came around with the receipt on a tablet. He held it just far enough (and unstably enough) that my near-sighted eyes could only get a glance of the total. He did try to give an explanation of it, but he talked at such a low volume that he was drowned out by the pop music playing in the background. (To their credit, the music selection was good.) I tried to get him to repeat what he said, but he still talked at the same low volume. I just gave up and handed him a $20 so I could get it over with.After leaving and about 30 minutes later, I got a stomach ache and had to rush to the restroom. The same happened again some hours later. Still don't know what caused it, but I'm not going back to find out.☞ Edit in response to the restaurant's response ☜Wow, that's the most passive-aggressive thing I've heard from a company in response to a complaint. Did you not consider that other would-be customers will notice how aggressive you were towards me? People check these reviews before dining, you know.First of all, the temperature of the water wasn't a problem, but it was evidence that it was taken from the uncovered still water near the counter. I understand that warmer water is a common request; I don't understand why precautions are NOT taken to keep it clean. Again, the problem was the flakes and white stuff floating around in the water. I doubt any customers ever request that.As for the tablet, it could have been handed to me. Or I could have got a paper receipt prior to payment like 99% of all restaurants around here do. And mindreading isn't necessary; I wear glasses, so the fact that I'm visually impaired is completely apparent to anyone paying attention.And it's extremely rude of you to say my problem must have been caused by something personal including some implied emotion problem. You sound like you are accusing me of making it all up. What decent establishment fields a complaint by saying the customer has "a negative perception of life?" You might as well have called me an ***hole, since that's obviously what you meant.Try hiring someone with actual public relations skills before you embarrass yourselves with such aggressive, blatant lie-filled nonsense again. Because no good business addresses complaints with thinly-veiled insults, especially in a public forum.
Atmosphere: 3
Food: 3
Service: 1
Ordered takeout n times because there were too many people dine-in. Then I found that the ingredients for the noodles were different every time, and I didn’t put any eggs today. I cried to death.
Atmosphere: 1
Food: 1
Service: 1
Unctuous broth. Excellent noodles. Fast
Awesome
Atmosphere: 5
Food: 5
Service: 5
I’m glad Pho Basil was packed because it gave me an opportunity to try this restaurant out. I ordered their combo which includes spicy beef noodle, fried chicken (side) and a soda. The noodle soup was not too spicy and flavorful. Portions were generous. Fried chicken was good. Service was friendly and atmosphere was pleasant. Overall, I’d return.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
No complaint here. All great food. Pricing isn't too bad either.
Atmosphere: 5
Food: 5
Service: 5
Really bad service overall and automatically put tips knowing we were about to give them 10%.Real
Atmosphere: 1
Food: 4
Service: 1
The food was amazing, the interior is nice and the music was pleasant. It's also a good place to eat solo. The servers were also very kind.
Freshman just enrolled at berklee college of music and I was looking for some warm comfort food for being so far from home. This was sooooo good and the ramen is amazing. Super cool atmosphere as well.Vegetarian options: I got vegetarian ramen and it was absolutely delicious!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Spicy Miso Ramen, Miso Ramen, Chinese Crepe with Three -Grain Crepe Egg Scallions Cilantro Sesame Cracker Ad Sybeans Sauce
It had good food I loved the fried buns and the service was great I recommend it.
Atmosphere: 5
Food: 4
Service: 5