Starbucks

425 Summer St, Boston
(617) 532-4600

Recent Reviews

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Thomas Cook

Took them 30 mins to make a breakfast sandwich

Patrick \u0026 Allison OBrien

Brianna and Rebecca are simply incredible!
We only stayed 3 days but they went above
And beyond every time and really made my 5 year old (Parker) feel special.

Brianna even was kind enough to give him a boston plush lobsta 🦞when he came to say goodbye on his last day. It was only a couple of days, but they grew a special bond and it was one of the highlights of our trip.

These are the little moments we need to stop and appreciate in life. Brianna Rebecca and the entire staff, you are the BEST and Parker
Hopes to be back some day!

Erika Baumgartner

Terribly slow. Took 45 minutes to get my coffee the first day and 30 minutes the second day. Only prioritize online orders.

Tracey K

Very inefficient, slow service. Not friendly

Bradlie Morgan

Friendly service, easy to order ahead

Michael Castellini

Starbucks is Starbucks. If one messes up an order, another should take care of its clientele.

Joanna Rybak

This location has completely turned me off from Starbucks. After waiting in line for 20 min, they opened mobile ordering. I stayed in line for another 5 min and placed my order at 7:26am. By 7:58am, I left after receiving only 2 of my 5 drinks. I waited over a half hr while mobile order after mobile order was fulfilled, with no cafe orders being completed. The place was complete chaos. A mobile order placed at 7:40am should not be completed before a cafe order placed at 7:26am. I also paid $10 for my macchiato. The manager handling the orders just peaced out in the last 5min of my wait. Avoid this place if you want to maintain your sanity.

Hector Francisco Maneiro Figuera

Terrible service.

Atmosphere: 1

Food: 1

Service: 1

Hyejin Lee

So rude the guy taking cashier at 8:50 on 11/03 and talking in his own language to his coworkers when it was him neglecting my order No apology What a negative energy on Westin stay experience

Johnny Chan

Great Starbucks considering it is the only one around the seaport convention center. The prices are outrageous but everything here is expensive.

Atmosphere: 4

Food: 4

Service: 5

JEMUEL JAMES

Has the name and scent of a Starbucks but not a starbuck..
I'm sorry that the only response is "IM SORRY TO HEAR"

Atmosphere: 2

Food: 2

Service: 1

K. Loli

The location of the place is good, inside a hotel, next to a gift shop. The guy who is working there is very friendly and open to other cultures.

Atmosphere: 5

Food: 5

Service: 5

Loli Alotaibi

The location of the place is good, inside a hotel, next to a gift shop. The guy who is working there is very friendly and open to other cultures.

Atmosphere: 5

Food: 5

Service: 5

Taisha Fountain

Good service

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Slow-Roasted Ham & Swiss on Croissant Bun, Bacon Gouda, Egg Wrap

Patrick Gavin

Keep in mind that this is a licensed Starbucks location in the Westin adjacent to the convention center. If you’re at the convention center and their coffee just isn’t cutting it, you’ll want to cross over the sky bridge and take the elevator down to the lobby. Starbucks is just to the right of the bottom of the escalator. Think of this location as the equivalent to the Starbucks in your favorite Las Vegas casino. Busy and expensive, but the service is good, they allow you to earn and redeem rewards, and the location is well appointed when compared to many other licensed Starbucks stores.

Atmosphere: 4

Food: 4

Service: 4

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