Starbucks
874 Commonwealth Ave, Boston
(617) 734-3691
Recent Reviews
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I always go into this Starbucks and get an iced Carmel macchiato add a splash of cream. Joan makes my iced macchiato perfect just the way I like it she’s the best! This morning I came for my macchiato and Alex zalex whatever his name was ! Gave me an attitude as I was explaining my order, he then proceeded to give me an attitude because he didn’t understand and my coffee was made WRONG it was literally just all cream !! Yeah treat your customers the way you would like to be treated next time I won’t be so nice if anyone gives me an attitude unacceptable I’ll wait for Joan to work and grab my coffee order.
Atmosphere: 1
Food: 1
Service: 1
Messed up my order ☹️ i explicitly stated no sugar no syrup multiple times yet they still added syrup after confirming my order with no syrup.
Atmosphere: 5
Food: 3
Service: 3
The location is convenient with bunch of college students. But the stuff are just so rude and impatient who kind of ruined my general expectation of Starbucks. What a shame and waste of the location.
Atmosphere: 3
Food: 3
Service: 1
I dont often write reviews but this location deserves a round of applause. First of all, the staff is some of the kindest, most thoughtful, and caring team I have come across in a Starbucks establishment. They have a great team going and it shows in their service. This place has some of the BEST cold foam too. I cant describe it, but they know how to make it super fluffy and creamy. Thank you to all the hardworking baristas here who always make my day! You guys are amazing :)
Atmosphere: 5
Food: 5
Service: 5
Alex with the eyebrow piercing was wonderful! Super professional and considerate!
Atmosphere: 5
Food: 5
Service: 5
Great spot to get some work done while enjoying a delicious iced coffee! The drink was well-made with a good balance of cream and coffee, and the sprinkle of cinnamon (or another topping) was a nice touch. The ambiance was cozy, with plenty of seating and a steady flow of customers. Wi-Fi was reliable, making it a great place to be productive. Overall, a solid Starbucks experience
Was standard Starbucks. Nothing to write home about. Service was pretty good. You'll get the typical Starbucks stuff. Can be tough to find a seag. Lot's of people using computers at tables.
Parking: Just walk here . don't drive
Wheelchair accessibility: Ramp access
Atmosphere: 2
Food: 3
Service: 3
The barista Alex, he is very rude and mean. My friend ordered two drinks for us on the app ahead, when we got to the store to pick up the drinks, one of the drink was ready and the other one was not. Since she ordered ahead and the status showing the order is completed, she checked with the barista to confirm it is not ready yet(we have no problem to wait couple more minutes, just want to confirm no one else took it by mistake and the barista is aware of the drink is not ready). The barista Alex, he looked my friends up and down, said “no it is not ready, if it is ready then it is here”. We were so confused about his mean and unfriendly attitude, but we still said “ok sure” and wait. Then we watched him laughing with his other co-worker, talking about something, then pick up a cup asking his co-worker “hey is this with the xxx tea?” While he was working on that drink we felt the micro aggressive atmosphere that he intended to show and teach us “don’t ask and you have to wait”. We are not sure if he is a part time who is really young and lack of work experience so he don’t know how to work in retail or he is just simply intend to do so because he is not a nice person. Either way he is THE MEANEST PERSON I have ever met in a Starbucks. To the store manager, if you want to keep the location’s good reputation, employee training is essential, I guess especially for Alex.
Atmosphere: 1
Food: 1
Service: 1
Added some good food. I am getting food here as well as it taste fresh and it is not junk/
Outstanding service. Thanks!!
Atmosphere: 5
Food: 4
Service: 5
Restaurantji Recommends
They make great coffee. Fast service.
Atmosphere: 5
Service: 4
toilet code 24601
4 out of 5
Atmosphere: 4
Food: 5
Service: 4
4 out of 5 stars
I ordered my coffee, the barista was polite and friendly. I sat down to drink it and watched the two baristas speak respectfully to each other about improving the cafe, resolving scheduling snags, all the while serving customers kindly and efficiently. I don't really like Starbucks coffee...but whenever I'm in the neighborhood, I'll be back.
Atmosphere: 5
Food: 3
Service: 5
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