Starbucks

12 Winter Pl, Boston
(617) 542-1313

Recent Reviews

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Ayan De

Jen and Zayra were friendly and gave great service helping us figure out how to use a Starbucks offer and also gave recommendations for a drink that we would enjoy. They offered to redo it when we were hesitant about cows milk which we appreciated. Good location for exploring Boston as a tourist and getting a top up on caffeine!

Atmosphere: 5

Food: 4

Service: 5

ANTONIO CRUZ SANCHEZ

Good coffee, wifi and good atmosphere, this place has really friendly staff and they are well worth it

Atmosphere: 4

Food: 4

Service: 5

Victoria Dunphy

Great baristas and super well run, especially considering how busy it is! However, I was hoping to study here and there are no chairs, just a bar table to stand at. I wish they would put chairs

Atmosphere: 1

Food: 5

Service: 5

Rhetta Hsu

so many homeless here, and the Black female server today (May 29 17:00) was so RUDE !!!!!

Will never come to this Starbucks again!

Atmosphere: 1

Food: 1

Service: 1

Ya Chu Hsu

so many homeless here, and the Black female server today (May 29 17:00) was so RUDE !!!!!Will never come to this Starbucks again!

Atmosphere: 1

Food: 1

Service: 1

W Franklin

Staying nearby and skipped this location yesterday due to the reviews. Valued the online order option, so stopped in today. Super friendly staff and I noted a number of regulars greeted by their first name come in (the old Starbucks days). Yes, it didn’t feel totally spotless, but it wasn’t nasty as others would have you think, and unfortunately Winter St overall (the actual street outside) isn’t that clean. If you are a Starbucks regular, fear not and stop in.

Atmosphere: 4

Service: 5

Martin Vanta

I absolutely don't understand this system - no seating and no toilets for customers. I understand that Starbucks is overwhelmingly a takeaway business, but where does the third place go?

Atmosphere: 3

Service: 2

jared palakanis

I mean the girls there take their jobs pretty serious. The guys I don’t know. It’s annoying because I tip a dollar every time but I have to ask for things like drink sleeves??? You don’t take peoples names and put it on the sticker or write it on, I know it sounds tacky but it’s part of the experience.I used to be a partner at Starbucks. And this last experience bummed me out. Might just go to Dunkin’ next time

Vanetta “Maxwell12” Simmons

It was not a bad experience but customer Service could be better

Atmosphere: 2

Food: 2

Service: 2

Carlos Sanz

There isn’t comfort place to drink a coffee, no chairs to sit.

Atmosphere: 1

Food: 1

Service: 3

Alyssa Gallarelli

Very sweet and amazing staff :)

Atmosphere: 5

Food: 5

Service: 5

D L

Homeless right outside the door smoking crack pipes. Very dangerous!

Vanetta “Sexyvan” Joyner

It was not a bad experience but customer Service could be

Atmosphere: 2

Food: 2

Service: 2

Recommended dishes: Strawberry Scones

Axel Bolster

No restroom available for customers. How is this permitted in the US? Wherever you buy a drink you should be able to pee...

Atmosphere: 1

Service: 4

Juanjo Villanueva

The quality it has everywhere in the world.

Atmosphere: 5

Food: 4

Service: 4

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