Starbucks
185 Dartmouth St, Boston
(617) 859-0703
Recent Reviews
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place is empty. i ordered one drink and they still made the wrong order
Finally!!!! A Starbucks that figured out to have 2 baristas and 1 person taking the orders versus vice versa.
My guy Ryan at the Dartmouth St location deserves a raise...there was some confusion with my order and he was SO helpful and SO nice despite the morning rush. Made my day.
Just bought today my cappuccino, like every single day, I'm giving 1 star because the white skin barista with yellow hair was looking at me in bad looks face, and that's not professional, So i won't never buy from this sturbucks store again.
I just want to acknowledge the workers of 185 Dartmouth, who have brightened my day each morning with fun drawings to my Starbucks order. I have experienced nothing but top-knotch customer service at this location. We need more people like you all in this world!
I prefer Starbucks over Dunkin overall I know they don't make the sandwiches in house the sandwiches come from another business all they have to do is heat up the food we got the holiday coffees 2 egg and cheese w/ sausage on English muffin
Parking: There was a hotel next door but I didn't see a lot of double parking
Wheelchair accessibility: I think it's a little tight this is not a large Starbucks either it's kind of on the small side
Atmosphere: 4
Food: 5
Service: 5
Good coffee, wifi and a very good atmosphere, plus the local staff is very friendly.
Atmosphere: 5
Food: 5
Service: 5
Not a great location in my opinion the staff cares more about fraternizing among themselves and off shift co-worker than actual doing their job. As I stood and waited for my drink I watched one of the employees make himself two different drinks just to try and another employee just standing in one place on her phone while her coworker the ones that were working worked around her.
Also I noticed a crowed began to form in the store yet there were many drinks on the counter which gave the impression they were only making or prioritizing mobile orders.
There is no drive through - please update the description.
Very rude customer service. If you dont like your job get another one. Simple. Horrible service
Restaurantji Recommends
FYI, this is a to-go store only. There is no place to sit.
I shared my displeasure(in a nice way) with an employee about not being acknowledged like I see every other white counter-part gets acknowledged. So disheartening as a delivery driver being discriminated against. The employee then told me “be disappointed then…” as if customer service doesn’t matter. Mind you this employee knows I come in for deliveries. I never raised my voice. Never disrespected anyone. This is unacceptable. I Would love to speak to someone.
Atmosphere: 1
Service: 1
Took too long
Rude customer service . Don't be a cashier if you can't be polite. The lady also put my drink down rude didn't call my name anything so I didn't know it was mine until I looked. Do better seriously I work food service too what I saw today was unnecessary and
Service: 1
The worst service, I always ordered a latte with almond milk at Starbucks, I ordered at this location and the one they made me didn't taste like coffee just like water when I told them they told me it would always taste the same and it's not true since I always order the same coffee and it doesn't taste like
Atmosphere: 1
Food: 1
Service: 1
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