The staff here are so friendly and work hard. They are a well oiled machine. I'm always impressed by how efficient they are during the rush between students classes. Also love that they remember my colleague and my Favorite drink. Give these folks a raise, they earn it!
Atmosphere: 4
Food: 5
Service: 5
Justin
never been here but it’s probably much better than the starbucks at quincy market
Luis Fernando
I love hot chocolate
Atmosphere: 5
Food: 5
Service: 5
Greta T
there was not a single customer in the room and 6 staff were there chatting laughing playing their phones instead of making my coffee…..
Service: 1
Ivan Repin
I had quite an adventure getting to this place on October 20th, around 8:30 pm. All I wanted was to buy a few mugs as gifts, not a drink. But when I got there, the door was inexplicably shut, and the staff inside seemed to be playing the "ignore the customer" game, despite the sign clearly saying they were open until 9 p.m.So, I stood there knocking for what felt like an eternity, and still, no one came out to explain what was going on. Frustrated, I decided to give them a call, hoping for some answers. Well, that call turned out to be just as disappointing. The person on the other end couldn't care less about my situation and had a rude attitude, saying the manager wasn't around and that they could close whenever they felt like it. It was unprofessional and really rubbed me the wrong way.To top it off, they mentioned they had cleaning to do and hung up abruptly. The whole experience left me pretty sour. I hope they work on their communication and customer service so others don't have to go through the same frustrating ordeal.
Atmosphere: 1
Food: 1
Service: 1
Alex S
Got everything wrong from name to pastry to drink I ordered
Thomas Chapin
Disgusting bathrooms
Jennifer Ortiz
I just walked away from that store , they’re extremely disrespectful. I ordered a Pumpkin Cold Brew in the store . There were 8 people working, they were all laughing and talking between them . They were doing everything except providing a decent service. They should respect customers and their time .
Atmosphere: 1
Food: 1
Service: 1
Jack Clayton
Warren freshman staple. Empty in the mornings but gets full really quick
El Trapo
This is my favorite Starbucks by far! I always order ahead and they are quick with getting the order out
A small and very crowded Starbucks. There is almost nowhere to sit.
Atmosphere: 2
Food: 3
Service: 4
Meredith Babine
If you're in a time crunch, this is NOT the place to go. Often disorganized and overcrowded. I've had to wait 30 minutes for a coffee multiple times. This is a BU operated Starbucks.
Jonathan Shum
One Grande Cold Brew took them 10 mins to make when there is no one else in front of me.
Foodie Masale
worst Starbucks ever. Racists.. Today during the holi festival the manager yelled at everyone in the store to keep quiet and order from GrubHub. I have been to starbucks during times when people are celebrating something around. Just because it's a brown crowd she yelled at us. No one behaves like this when white festivals are around.
garry tat
These people mess up everything you order. Very messy. Show no respect to people not using ‘English’ names. What a shame. Please just go to pavement, it is only couple more steps.
The staff here are so friendly and work hard. They are a well oiled machine. I'm always impressed by how efficient they are during the rush between students classes. Also love that they remember my colleague and my
Favorite drink. Give these folks a raise, they earn it!
Atmosphere: 4
Food: 5
Service: 5
never been here but it’s probably much better than the starbucks at quincy market
I love hot chocolate
Atmosphere: 5
Food: 5
Service: 5
there was not a single customer in the room and 6 staff were there chatting laughing playing their phones instead of making my coffee…..
Service: 1
I had quite an adventure getting to this place on October 20th, around 8:30 pm. All I wanted was to buy a few mugs as gifts, not a drink. But when I got there, the door was inexplicably shut, and the staff inside seemed to be playing the "ignore the customer" game, despite the sign clearly saying they were open until 9 p.m.So, I stood there knocking for what felt like an eternity, and still, no one came out to explain what was going on. Frustrated, I decided to give them a call, hoping for some answers. Well, that call turned out to be just as disappointing. The person on the other end couldn't care less about my situation and had a rude attitude, saying the manager wasn't around and that they could close whenever they felt like it. It was unprofessional and really rubbed me the wrong way.To top it off, they mentioned they had cleaning to do and hung up abruptly. The whole experience left me pretty sour. I hope they work on their communication and customer service so others don't have to go through the same frustrating ordeal.
Atmosphere: 1
Food: 1
Service: 1
Got everything wrong from name to pastry to drink I ordered
Disgusting bathrooms
I just walked away from that store , they’re extremely disrespectful. I ordered a Pumpkin Cold Brew in the store . There were 8 people working, they were all laughing and talking between them . They were doing everything except providing a decent service. They should respect customers and their time .
Atmosphere: 1
Food: 1
Service: 1
Warren freshman staple. Empty in the mornings but gets full really quick
This is my favorite Starbucks by far! I always order ahead and they are quick with getting the order out
Atmosphere: 4
Food: 5
Service: 5
Restaurantji Recommends
A small and very crowded Starbucks. There is almost nowhere to sit.
Atmosphere: 2
Food: 3
Service: 4
If you're in a time crunch, this is NOT the place to go. Often disorganized and overcrowded. I've had to wait 30 minutes for a coffee multiple times. This is a BU operated Starbucks.
One Grande Cold Brew took them 10 mins to make when there is no one else in front of me.
worst Starbucks ever. Racists.. Today during the holi festival the manager yelled at everyone in the store to keep quiet and order from GrubHub. I have been to starbucks during times when people are celebrating something around. Just because it's a brown crowd she yelled at us. No one behaves like this when white festivals are around.
These people mess up everything you order. Very messy. Show no respect to people not using ‘English’ names. What a shame. Please just go to pavement, it is only couple more steps.
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