Starbucks
700 Commonwealth Ave, Boston
(617) 358-5450
Recent Reviews
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I’m adding this just because I’m quite tired of getting my coffee with three inches of foam.. Basically paying for air now, and this NOT the first time. 🫥🫥 The baristas should know the milk quantity when they steam it.
To the rude barista that said called the order for a cheddar sausage but then said “the person walked away before their name could be taken” I never said that. The rude ass Barista who butchered my name the last time didn’t take my name. Why the hell would I walk off with my name being taken down. Next time tell your incompetent workers to write people’s name down before they send the order off to be completed. Also the way this is so funny my name is “Kayla” and the girl wrote “kaylan” I know people joke about baristas getting name wrong but that was lowkey disrespectful especially after I spelt my name three times and it’s literally the easiest name ever
The staff here are so friendly and work hard. They are a well oiled machine. I'm always impressed by how efficient they are during the rush between students classes. Also love that they remember my colleague and my
Favorite drink. Give these folks a raise, they earn it!
Atmosphere: 4
Food: 5
Service: 5
never been here but it’s probably much better than the starbucks at quincy market
I love hot chocolate
Atmosphere: 5
Food: 5
Service: 5
there was not a single customer in the room and 6 staff were there chatting laughing playing their phones instead of making my coffee…..
Service: 1
I had quite an adventure getting to this place on October 20th, around 8:30 pm. All I wanted was to buy a few mugs as gifts, not a drink. But when I got there, the door was inexplicably shut, and the staff inside seemed to be playing the "ignore the customer" game, despite the sign clearly saying they were open until 9 p.m.So, I stood there knocking for what felt like an eternity, and still, no one came out to explain what was going on. Frustrated, I decided to give them a call, hoping for some answers. Well, that call turned out to be just as disappointing. The person on the other end couldn't care less about my situation and had a rude attitude, saying the manager wasn't around and that they could close whenever they felt like it. It was unprofessional and really rubbed me the wrong way.To top it off, they mentioned they had cleaning to do and hung up abruptly. The whole experience left me pretty sour. I hope they work on their communication and customer service so others don't have to go through the same frustrating ordeal.
Atmosphere: 1
Food: 1
Service: 1
Got everything wrong from name to pastry to drink I ordered
Disgusting bathrooms
I just walked away from that store , they’re extremely disrespectful. I ordered a Pumpkin Cold Brew in the store . There were 8 people working, they were all laughing and talking between them . They were doing everything except providing a decent service. They should respect customers and their time .
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Warren freshman staple. Empty in the mornings but gets full really quick
This is my favorite Starbucks by far! I always order ahead and they are quick with getting the order out
Atmosphere: 4
Food: 5
Service: 5
A small and very crowded Starbucks. There is almost nowhere to sit.
Atmosphere: 2
Food: 3
Service: 4
If you're in a time crunch, this is NOT the place to go. Often disorganized and overcrowded. I've had to wait 30 minutes for a coffee multiple times. This is a BU operated Starbucks.
One Grande Cold Brew took them 10 mins to make when there is no one else in front of me.
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