The worst service ever! LIZ THE MANAGER IS THE rudest person in the world! Never came to this place!! Starbucks is too much for this kind of person…. This woman, in addition to giving us the WORST SERVICE IN THE WORLD, responded badly to my mother as a senior woman, and kicked us out of the store, without giving us our service!
Atmosphere: 1
Food: 1
Service: 1
L.A. T
Two story interior, with amazing seating on the second level - perfect for connecting with friends while enjoying the views and beating the Boston elements. Starbucks options are endless, coffee ☕️(duh?!?), snacks, a lil more than a snack 😉, desserts, refreshers and SO much more. LOVE this location!
Atmosphere: 5
Food: 4
Service: 4
Rose Soong
This Starbucks has a great location but inside is FILTHY, like MOST Starbucks I went with friends and family members. Employees don’t seem to take pride in their job and work place. No tables seats cleaned and garbage (sugar sprinkles trash papers littered around grossly dirty seats. In fact they are completely unaware of their own filthy environment. I don’t get it how the managers don’t train their staff properly to have the BASIC hygiene standards. You wonder if they ever clean their machines or containers properly ??!! I don’t buy their coffee.
Atmosphere: 1
Food: 2
Service: 1
A Zulema flores
Terrible service, I would never return to this place, my order was not delivered in its entirety, too much waiting time and they gave me 1 coffee every 20 minutes and the girl was very terrible
Atmosphere: 1
Annas
I ordered a grande ice Americano, a double shot but the time I got my coffee, tasted it and looked at it. It was super watery. Are you understand an American has water in it but it didn’t taste like a double shot like I paid for just pretty disappointed to have to come back again and still get this disappointed service kind of sucks
Atmosphere: 4
Food: 1
Service: 3
Cody Winters
High class Starbucks in the heart of Boston. Friendly staff.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bagel
GEOFFREY LACY
The Dominican guy that works there was a total jerk as soon asi a walked in family still did order something and then he started trash talking me to other customers just because as I was waiting in line i sat down on the window ledg….. I don’t recommend going here especially after that great customer service…. No my fault the guy has a minimum wage job
Atmosphere: 1
Food: 1
Service: 1
Ingrid Livraghi
Excellent stopping point a few steps from the covered street food market. Friendly staff and good products. Recommended for a snack.
Atmosphere: 5
Food: 5
Service: 5
Roman K
Nice Starbucks, big and even upstairs seating. Would recommend
I’ve been here three times and every time they have totally gotten my order wrong. One time I ordered an iced London fog latte and they gave me a big cup of milk with no ice and the tea bags just thrown in.
Food: 1
Peter Kriebernegg
Beautiful and clean branch of a Starbucks. WiFi like in all others works well. The staff is friendly and also explains, for example, the elevator for the upper floor. It's quiet and relaxed there, so I definitely recommend this Starbucks. We are still happy that we found him and that they brought us to Kidsmilk, our little one loved them.
Atmosphere: 5
Food: 5
Service: 5
Susi Sorglos
In 2024 there will NOT be a single cruelty-free (vegan) option in the range. Everything is full of eggs, cheese, bacon etc etc. Why does Starbucks continue to rely so heavily on animal exploitation instead of cruelty-free, environmentally friendly and healthy plant-based food? In this day and age, an indictment.
Dietary restrictions: Vegan is a foreign word here.
Atmosphere: 2
Food: 1
Lee Dunn
Cleanest and nicest Starbucks around. The staff was super nice and the second floor lounge and outside seating is perfect for meeting a friend. Very light and open.
Atmosphere: 5
Food: 5
Service: 5
Mish
Went to get a cup of coffee with steamed milk. The 1st girl poured cold milk into coffee. I came back and asked another girl (blonde, curly hair, and tattoos) if I could get steamed milk. She proceeds to lie straight to my face and give me a stank attitude, snatching my cup out of my hands. I would never go back and make sure you never have to deal with her.
Too sloow
Atmosphere: 1
Food: 2
Service: 1
The worst service ever! LIZ THE MANAGER IS THE rudest person in the world! Never came to this place!! Starbucks is too much for this kind of person…. This woman, in addition to giving us the WORST SERVICE IN THE WORLD, responded badly to my mother as a senior woman, and kicked us out of the store, without giving us our service!
Atmosphere: 1
Food: 1
Service: 1
Two story interior, with amazing seating on the second level - perfect for connecting with friends while enjoying the views and beating the Boston elements. Starbucks options are endless, coffee ☕️(duh?!?), snacks, a lil more than a snack 😉, desserts, refreshers and SO much more. LOVE this location!
Atmosphere: 5
Food: 4
Service: 4
This Starbucks has a great location but inside is FILTHY, like MOST Starbucks I went with friends and family members. Employees don’t seem to take pride in their job and work place. No tables seats cleaned and garbage (sugar sprinkles trash papers littered around grossly dirty seats. In fact they are completely unaware of their own filthy environment. I don’t get it how the managers don’t train their staff properly to have the BASIC hygiene standards. You wonder if they ever clean their machines or containers properly ??!! I don’t buy their coffee.
Atmosphere: 1
Food: 2
Service: 1
Terrible service, I would never return to this place, my order was not delivered in its entirety, too much waiting time and they gave me 1 coffee every 20 minutes and the girl was very terrible
Atmosphere: 1
I ordered a grande ice Americano, a double shot but the time I got my coffee, tasted it and looked at it. It was super watery. Are you understand an American has water in it but it didn’t taste like a double shot like I paid for just pretty disappointed to have to come back again and still get this disappointed service kind of sucks
Atmosphere: 4
Food: 1
Service: 3
High class Starbucks in the heart of Boston. Friendly staff.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bagel
The Dominican guy that works there was a total jerk as soon asi a walked in family still did order something and then he started trash talking me to other customers just because as I was waiting in line i sat down on the window ledg….. I don’t recommend going here especially after that great customer service…. No my fault the guy has a minimum wage job
Atmosphere: 1
Food: 1
Service: 1
Excellent stopping point a few steps from the covered street food market. Friendly staff and good products. Recommended for a snack.
Atmosphere: 5
Food: 5
Service: 5
Nice Starbucks, big and even upstairs seating. Would recommend
Atmosphere: 4
Food: 4
Service: 4
Restaurantji Recommends
I’ve been here three times and every time they have totally gotten my order wrong. One time I ordered an iced London fog latte and they gave me a big cup of milk with no ice and the tea bags just thrown in.
Food: 1
Beautiful and clean branch of a Starbucks. WiFi like in all others works well. The staff is friendly and also explains, for example, the elevator for the upper floor. It's quiet and relaxed there, so I definitely recommend this Starbucks. We are still happy that we found him and that they brought us to Kidsmilk, our little one loved them.
Atmosphere: 5
Food: 5
Service: 5
In 2024 there will NOT be a single cruelty-free (vegan) option in the range.
Everything is full of eggs, cheese, bacon etc etc.
Why does Starbucks continue to rely so heavily on animal exploitation instead of cruelty-free, environmentally friendly and healthy plant-based food? In this day and age, an indictment.
Dietary restrictions: Vegan is a foreign word here.
Atmosphere: 2
Food: 1
Cleanest and nicest Starbucks around. The staff was super nice and the second floor lounge and outside seating is perfect for meeting a friend. Very light and open.
Atmosphere: 5
Food: 5
Service: 5
Went to get a cup of coffee with steamed milk. The 1st girl poured cold milk into coffee. I came back and asked another girl (blonde, curly hair, and tattoos) if I could get steamed milk. She proceeds to lie straight to my face and give me a stank attitude, snatching my cup out of my hands. I would never go back and make sure you never have to deal with her.
Atmosphere: 1
Service: 1
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