Went there in the morning for a coffee ($7) and on my way back from the office stopped and asked for a cup of water. They refused even though I had spent money there earlier in the day and regularly spend money at this location. Refusing to give people water is ridiculous
Mindy Lui
Always friendly service!
Robert Smith
On Fridays I can't go here anymore because the guy doesn't know how to make coffee. I had to walk in & turn around to avoid a repeat/ waste of $6 last Friday. At this rate at least I'll stop drinking coffee or just go elsewhere. There's no reason it can be perfect Mon- Thurs & TERRIBLE on Fridays.
Vegan Boston
Worst Starbucks in the area and Alex (supervisor) is extremely rude and condescending towards most customers. I walked in for the first time while in the city and I couldn’t use my Venmo app in this store. Multiple corporate locations have taken my payment method. LANA chose to solve other “regular” customers issue with drinks/payment method but intentionally ignored me. They didn’t try to help me at all and said we can’t do anything for you. ZERO HELP. I even offered manual entry. This person does not deserve to be a manager at all. This behavior is very unacceptable and disrespectful. Someone please contact me for further clarification, thank you.
Max Arthey
This Starbucks, conveniently located across from Boston South Station, is a perfect spot to grab a quick drink before or after your travels. As a tourist, I appreciated the friendly staff and efficient service, especially as I was unfamiliar with the area. They were helpful and made sure my order was exactly right. The store itself seemed to have the typical Starbucks offerings, and it provided a familiar and welcoming environment during my brief visit to Boston.
Atmosphere: 5
Service: 5
Gidae Yeo
It's neat. It's nice because it's quiet You could also sit outside in the lobby. exorcism
Atmosphere: 5
Food: 5
Service: 3
DeeCee 380
I don't like the choice of Whole milk. I usually buy their coffee. Then buy my own milk.
Wheelchair accessibility: It is wheelchair-accessible
Atmosphere: 4
Food: 2
Service: 4
Joan Smith
Great service at this starbucks. I take the train in from Worcester regularly and they always take care of me. At peak times it takes them way to long to get customers out the door. Something definitely needs to be done about this....
Atmosphere: 3
Food: 5
Service: 3
Jane Horne
I have frequented this location since about 2010 (!) and have always had a great experience. I did, however, feel compelled to come on here and write a review about my experience yesterday (10/5/2023) and give a huge shout-out to employee "Mark" who went above and beyond. Thank you, Mark! You provided superior customer service. Kudos to you.
Atmosphere: 5
Food: 5
Service: 5
AURELIA VALLI
The staff here is always so kind, even if they didn’t have great food/drinks I would still be a customer! I know customer service can be extremely difficult, but thank you for doing a great job!
This place is a safe haven a stone's throw from the very chaotic, perpetually-under-construction, no-place-to-charge-your-phone, food court of South Station. The customer service is alway fantastic and quality is consistent with what we appreciate from Starbucks. Matt was the MVP of my travels today; while I was struggling along during a trip from NYC to ME, he made me a fabulous drink, kept the vibes 100, and helped me screw my head back on after experiencing some travel hiccups. Appreciate this Starbucks every time I travel through Boston. Thank you!!!
IDIL MUSE
Worst place to order in the mornings! Very unorganized and the wait time is ridiculous!
J C
Terrible service and attitude from a bald old caucasian man in a blue trucker hat, from his speech and demeanor you can tell he is an incompetent manager who’s long past his expiration date, everyone else was incredibly friendly, but this man obviously slept on the sofa last night while his wife slept with a bigger man, both metaphorically and literally.
Osama Mohammed
Very friendly staff, Rose provided an excellent service amd a nice experience ,I would be definitely going back to this location.
Went there in the morning for a coffee ($7) and on my way back from the office stopped and asked for a cup of water. They refused even though I had spent money there earlier in the day and regularly spend money at this location. Refusing to give people water is ridiculous
Always friendly service!
On Fridays I can't go here anymore because the guy doesn't know how to make coffee. I had to walk in & turn around to avoid a repeat/ waste of $6 last Friday. At this rate at least I'll stop drinking coffee or just go elsewhere. There's no reason it can be perfect Mon- Thurs & TERRIBLE on Fridays.
Worst Starbucks in the area and Alex (supervisor) is extremely rude and condescending towards most customers. I walked in for the first time while in the city and I couldn’t use my Venmo app in this store. Multiple corporate locations have taken my payment method. LANA chose to solve other “regular” customers issue with drinks/payment method but intentionally ignored me. They didn’t try to help me at all and said we can’t do anything for you. ZERO HELP. I even offered manual entry. This person does not deserve to be a manager at all. This behavior is very unacceptable and disrespectful. Someone please contact me for further clarification, thank you.
This Starbucks, conveniently located across from Boston South Station, is a perfect spot to grab a quick drink before or after your travels. As a tourist, I appreciated the friendly staff and efficient service, especially as I was unfamiliar with the area. They were helpful and made sure my order was exactly right. The store itself seemed to have the typical Starbucks offerings, and it provided a familiar and welcoming environment during my brief visit to Boston.
Atmosphere: 5
Service: 5
It's neat. It's nice because it's quiet
You could also sit outside in the lobby.
exorcism
Atmosphere: 5
Food: 5
Service: 3
I don't like the choice of Whole milk. I usually buy their coffee. Then buy my own milk.
Wheelchair accessibility: It is wheelchair-accessible
Atmosphere: 4
Food: 2
Service: 4
Great service at this starbucks. I take the train in from Worcester regularly and they always take care of me. At peak times it takes them way to long to get customers out the door. Something definitely needs to be done about this....
Atmosphere: 3
Food: 5
Service: 3
I have frequented this location since about 2010 (!) and have always had a great experience. I did, however, feel compelled to come on here and write a review about my experience yesterday (10/5/2023) and give a huge shout-out to employee "Mark" who went above and beyond. Thank you, Mark! You provided superior customer service. Kudos to you.
Atmosphere: 5
Food: 5
Service: 5
The staff here is always so kind, even if they didn’t have great food/drinks I would still be a customer! I know customer service can be extremely difficult, but thank you for doing a great job!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
This place is a safe haven a stone's throw from the very chaotic, perpetually-under-construction, no-place-to-charge-your-phone, food court of South Station. The customer service is alway fantastic and quality is consistent with what we appreciate from Starbucks. Matt was the MVP of my travels today; while I was struggling along during a trip from NYC to ME, he made me a fabulous drink, kept the vibes 100, and helped me screw my head back on after experiencing some travel hiccups. Appreciate this Starbucks every time I travel through Boston. Thank you!!!
Worst place to order in the mornings! Very unorganized and the wait time is ridiculous!
Terrible service and attitude from a bald old caucasian man in a blue trucker hat, from his speech and demeanor you can tell he is an incompetent manager who’s long past his expiration date, everyone else was incredibly friendly, but this man obviously slept on the sofa last night while his wife slept with a bigger man, both metaphorically and literally.
Very friendly staff, Rose provided an excellent service amd a nice experience ,I would be definitely going back to this location.
Atmosphere: 5
Food: 5
Service: 5
But first, coffee
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