I stop by this Morning the lady was so rude , I wait for so long she didn’t care , they need to work on costumer services! I won’t be able to order , The lady was in a bad mood,
Raquel Silva
Came here to order a drink last week and the girls completely forgot to make my drink and spoke to each other about how they forgot to make my drink in front of me when they handed me my drink the milk was curdled and had weird white things floating around in it they told me that was just how the drink looked. However I’ve ordered it many times before and it’s never looked like that so I asked them to please remake it. I also one time ordered ahead here and then I got there and no one was there making drinks. It was me and five other people who ended up getting our money taken from us without any way to get our money back no refund option for when your drink is never made on the app, which is ridiculous
Service: 1
Chase Goates
please someone tell, Chris I think was their name? they made my birthday so special for me and my partner. they thought my drink order sounded super good and when they accidentally forgot something they caught themself before I did and gave me both. sweetie pie, great worker.
Atmosphere: 4
Food: 5
Service: 5
Christopher Moore
It may or may not open on time. Its equipment may or may not work that day. All said, only operable 2 of the 4 days we tried.
Atmosphere: 1
Food: 4
Service: 1
SparkySparky23
It's in Macy's!!!
Atmosphere: 2
Food: 5
Service: 5
DA TV
Staff is incredibly rude. Even to Macy’s employees. They have a special for employees that they can save their cup and refill it later on for free. The woman working right now is as rude as it gets. On the phone as usual, standing away from the actual shop as uninterested as it gets. She made up her own rule to not have to take her hands out of her pockets and make a cup of coffee. Often times when I order at 10 am they don’t have the coffee ready for 1-2 hours later or I have to go up and ask them so they can start preparing. Starbucks in general have gone down hill, this particular location even further more so than others. Avoid at all costs.
Atmosphere: 1
Food: 1
Service: 1
lali Dvalishvili
Terrible place 10 days ago I purchased house coffee with creamer I did not give tip as it was so simple and they gave me coffee literally cold This is the worst starbucks you need to change workers
Atmosphere: 1
Food: 1
Service: 1
Rossely
I had the worst experience this afternoon with my family who went to this place and the 2 bitches they have were very rude and arrogant with the girls and me, everything we asked for was done reluctantly and wasted, they looked bad at everyone if they are not prepared To serve people, don't work, no one went to ask where I pay my money, they must serve me well and they are not prepared to deal with people who are going to buy
Atmosphere: 1
Service: 1
Estefa Valencia
The worst customer service in the world, apparently the girl who serves is deaf
Service: 1
Rogerio Casella
I really like this one because it's very small, which discourages crowding.
They closed 25 minutes earlier than they should have, and this female staff was very rude, chatting and FaceTiming on her phone.
Atmosphere: 1
Food: 1
Service: 1
Tushawn Fyffe
Prices are a bit over the top on certain items but good overall. Excellent coffee!
Atmosphere: 3
Food: 4
Service: 4
Jilo Garcia
Stopped here last minute!
Sayed Mansoor Kazemi
Very hot indoor. It’s 87 degrees with dozens of people inside but there is no AC.
RRM45
It was a typical Starbucks, but was connected to our Doubletree Hotel! Didn't even need to go outside! The entrance to Starbucks could be accessed from inside the hotel lobby.
I stop by this Morning the lady was so rude , I wait for so long she didn’t care , they need to work on costumer services! I won’t be able to order , The lady was in a bad mood,
Came here to order a drink last week and the girls completely forgot to make my drink and spoke to each other about how they forgot to make my drink in front of me when they handed me my drink the milk was curdled and had weird white things floating around in it they told me that was just how the drink looked. However I’ve ordered it many times before and it’s never looked like that so I asked them to please remake it. I also one time ordered ahead here and then I got there and no one was there making drinks. It was me and five other people who ended up getting our money taken from us without any way to get our money back no refund option for when your drink is never made on the app, which is ridiculous
Service: 1
please someone tell, Chris I think was their name? they made my birthday so special for me and my partner. they thought my drink order sounded super good and when they accidentally forgot something they caught themself before I did and gave me both. sweetie pie, great worker.
Atmosphere: 4
Food: 5
Service: 5
It may or may not open on time. Its equipment may or may not work that day. All said, only operable 2 of the 4 days we tried.
Atmosphere: 1
Food: 4
Service: 1
It's in Macy's!!!
Atmosphere: 2
Food: 5
Service: 5
Staff is incredibly rude. Even to Macy’s employees. They have a special for employees that they can save their cup and refill it later on for free. The woman working right now is as rude as it gets. On the phone as usual, standing away from the actual shop as uninterested as it gets. She made up her own rule to not have to take her hands out of her pockets and make a cup of coffee. Often times when I order at 10 am they don’t have the coffee ready for 1-2 hours later or I have to go up and ask them so they can start preparing. Starbucks in general have gone down hill, this particular location even further more so than others. Avoid at all costs.
Atmosphere: 1
Food: 1
Service: 1
Terrible place 10 days ago I purchased house coffee with creamer I did not give tip as it was so simple and they gave me coffee literally cold
This is the worst starbucks you need to change workers
Atmosphere: 1
Food: 1
Service: 1
I had the worst experience this afternoon with my family who went to this place and the 2 bitches they have were very rude and arrogant with the girls and me, everything we asked for was done reluctantly and wasted, they looked bad at everyone if they are not prepared To serve people, don't work, no one went to ask where I pay my money, they must serve me well and they are not prepared to deal with people who are going to buy
Atmosphere: 1
Service: 1
The worst customer service in the world, apparently the girl who serves is deaf
Service: 1
I really like this one because it's very small, which discourages crowding.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
They closed 25 minutes earlier than they should have, and this female staff was very rude, chatting and FaceTiming on her phone.
Atmosphere: 1
Food: 1
Service: 1
Prices are a bit over the top on certain items but good overall. Excellent coffee!
Atmosphere: 3
Food: 4
Service: 4
Stopped here last minute!
Very hot indoor. It’s 87 degrees with dozens of people inside but there is no AC.
It was a typical Starbucks, but was connected to our Doubletree Hotel! Didn't even need to go outside! The entrance to Starbucks could be accessed from inside the hotel lobby.
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