It’s Sunday, so this place becomes significantly peaceful. The grande hot soy latte saved our freezing souls literally
Atmosphere: 5
Service: 5
Ryan Haefke
Will not take gift cards, this is only a licensed chain.
Eric Schindler
You can’t use the Starbucks app here.
Atmosphere: 2
Food: 3
Service: 2
Ariella Davidson
I understand that they were short one staff member and it showed. I waited a long time for my drink. The staff was very friendly and helpful though and if I'm back in the area again I would come here.
Atmosphere: 5
Food: 5
Service: 4
Torrie Griffiths
Friendly staff. Fast service.
Hayley B.
Hello, I am writing this review to thank Hayden and Tosh for giving me an excellent customer service experience last night! It was 5 minutes to closing and they still attended to me with such care and upbeat attitude! I really appreciated that and I hope the managers take this into consideration.
Google user
Friendly staff. Fast service.
Inaaya
Savannah is such the sweetest soul ever! She consistently goes above and beyond to ensure that us as customers feel welcome and satisfied with their experience. Her attention to detail and ability to multitask during peak hours is very impressive. Will be coming back again. Thank you :)
Baldemar R.
I hope this is the right one..this is location is the one in between the Westin and Copley Mall. Came in said hello to the barista she didn't even acknowledge me. She looked mean! The gurl at the register was nice made an amazing drink but then when it came to pay she said just hit the button..I knew there is an option to decline a tip but the machine was blank. So I leave and looked at my receipt! They added the tip for themselves! I know a lot of ppl have been complaining about this but this is the first time I had no choice! Shame on them
J D
I had to wait for 30 minutes for one coffee. You get the idea.
I come here everyday and unfortunately, since returning from the pandemic shut down, the customer service here is non existent. The staff are extremely slow and get quite rude when you try to follow up on a mobile order from 30 minutes ago. I wonder if they changed ownership
Jim Haynie
Great drinks!
tran walsh-cunnane
Staff was surprisingly downtrodden and not particularly helpful.
Sophie K.
I'm so disappointed, I'm from Seattle so maybe I should've expected less but I figured Starbucks is a chain so they more or less are the same everywhere. I asked for a vanilla steamed soy milk in remembrance of my departed father who used to make me these when I was a kid, and they didn't know what I was ordering and brought over the manager. I told them I could order something else if they didn't know it, but they found the button on the cash register and charged me. Turns out I just got warm cows milk, which was neither flavored nor plant-based as requested. They were too busy to get their attention after the mistake happened, so just had to toss it. Bummer on top of a bummer day.
Tayo O
Understaffed and slow service. Don’t go during rush hour
It’s Sunday, so this place becomes significantly peaceful. The grande hot soy latte saved our freezing souls literally
Atmosphere: 5
Service: 5
Will not take gift cards, this is only a licensed chain.
You can’t use the Starbucks app here.
Atmosphere: 2
Food: 3
Service: 2
I understand that they were short one staff member and it showed. I waited a long time for my drink. The staff was very friendly and helpful though and if I'm back in the area again I would come here.
Atmosphere: 5
Food: 5
Service: 4
Friendly staff. Fast service.
Hello, I am writing this review to thank Hayden and Tosh for giving me an excellent customer service experience last night! It was 5 minutes to closing and they still attended to me with such care and upbeat attitude! I really appreciated that and I hope the managers take this into consideration.
Friendly staff. Fast service.
Savannah is such the sweetest soul ever! She consistently goes above and beyond to ensure that us as customers feel welcome and satisfied with their experience. Her attention to detail and ability to multitask during peak hours is very impressive. Will be coming back again. Thank you :)
I hope this is the right one..this is location is the one in between the Westin and Copley Mall. Came in said hello to the barista she didn't even acknowledge me. She looked mean! The gurl at the register was nice made an amazing drink but then when it came to pay she said just hit the button..I knew there is an option to decline a tip but the machine was blank. So I leave and looked at my receipt! They added the tip for themselves! I know a lot of ppl have been complaining about this but this is the first time I had no choice! Shame on them
I had to wait for 30 minutes for one coffee. You get the idea.
Restaurantji Recommends
I come here everyday and unfortunately, since returning from the pandemic shut down, the customer service here is non existent. The staff are extremely slow and get quite rude when you try to follow up on a mobile order from 30 minutes ago. I wonder if they changed ownership
Great drinks!
Staff was surprisingly downtrodden and not particularly helpful.
I'm so disappointed, I'm from Seattle so maybe I should've expected less but I figured Starbucks is a chain so they more or less are the same everywhere. I asked for a vanilla steamed soy milk in remembrance of my departed father who used to make me these when I was a kid, and they didn't know what I was ordering and brought over the manager. I told them I could order something else if they didn't know it, but they found the button on the cash register and charged me. Turns out I just got warm cows milk, which was neither flavored nor plant-based as requested. They were too busy to get their attention after the mistake happened, so just had to toss it. Bummer on top of a bummer day.
Understaffed and slow service. Don’t go during rush hour