sweetgreen

354 Harrison Ave, Boston
(617) 712-0700

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The Sweetgreen Ink Block workplace has a clear bias in favor of female employees, while men are treated unfairly and bullied. And yes, it IS bullying—not just “banter”—because they can’t take what they dish out. Staff frequently gossip in Spanish, assuming others won’t understand, which is unprofessional and divisive. Newsflash: plenty of Americans took Spanish in school, so we know when you’re talking about us. Denying it is even more disrespectful. The arrogance and ignorance here are through the roof. Customers have complained about the language barrier for years.
Don’t hire a token English speaker just to handle English-speaking customers while shielding non-English-speaking staff, then fail to train the team to treat that person fairly. It sets them up to fail and creates unnecessary stress. Don’t cram six months of training into one- knowing he’s living at a shelter and therefore is already very stressed- and then yell at him for showing normal frustration—while female staff act however they want with zero consequences.
Train your team leads not to send staff on errands during legally protected lunch breaks—yes, it happened, and it’s illegal. Stop handing out positions to people who don’t deserve them. Train your staff on sexual harassment: one lead pressured me multiple times to hit on customers, then falsely accused me of inappropriate behavior in the bathroom because I was in there longer than a minute. He even asked a female customer if she wanted to go out with me while I was minding my own business. One female team lead also tried to seduce me by dancing suggestively near me, even though she was married; if I’d given in even a little, I would’ve been reported. Train your team leads HARD to not abuse their positions of authority.
What a poorly run, toxic business.

Atmosphere: 2

Food: 4

Service: 3

Nick S

Sweetgreen is a chain of restaurants focused on healthy foods, such as salads, plant-based items, and more.

We ordered online and the food came out quite quickly, with the food being ready for pickup when we arrived.

We decided to try the COTE x Sweetgreen Korean BBQ bowl. The food was pretty good, worth the price of the meal. The meat was good, though the sauce wasn't what we were expecting it to be, as it was more like a soy sauce based sauce. The portions were good, and went well together with the korean bbq steak.

Atmosphere: 4

Food: 4

Service: 4

Sweet Daddy D.

The works are fantastic and friendly. The food is wonderful and it's so good and peaceful and so much to create and the ideas are heavenly.

Atmosphere: 5

Food: 5

Service: 5

FirstName -

I like the place quite a lot: Healthy and tasty. But there is one point of frustration (not just at this location but at any Sweetgreens): The amount of meat they add is tiny. As someone who works out quite a lot and cares about getting enough protein, this is a serious factor of frustration. Hence I try to avoid SG whenever I can. Other places do better, eg Bibibop

Atmosphere: 3

Food: 3

Service: 3

Mary Carol Lodge

This was not a great experience today:(. The worker who prepared my salad was very preoccupied and was quick to get me to the checkout. The romaine lettuce was not prepared properly as they were very large pieces, glad they have knives. Most of the sweet potatoes were not cooked and apple pieces were larger than usual. How can you ruin a salad…… I guess it can be done.

Atmosphere: 1

Food: 2

Service: 1

Ömer Tenşi

They work very badly

Atmosphere: 2

Food: 3

Service: 1

Alexis Crawford

Always great! No complaints.

Atmosphere: 5

Food: 5

Service: 5

Amelia Sundman

all gone!! that was so tasty! and just what i needed 🥰 the workers were very kind and the store was very clean. i highly recommend the shroomami bowl. normally i HATE spicy foods but this bowl is PERFECTLY spicy for me 😋

Atmosphere: 5

Food: 5

Service: 5

Jesse Welty

I dropped in for a quick late lunch and flubbed my order. The hot honey chicken is a plate, not a salad (lesson learned: read the headers!). At the register I realized and thought it might be too late to get a little more veg into my meal.

Nathalie was so wonderful about this request. She graciously turned my plate into a delicious salad. I kept insisting that it was okay if the plating wasn't beautiful but I could tell she really cared about making it as nice as possible. I appreciate meeting people who care about their work, no matter how routine. Five stars is not enough! This was a really lovely interaction on an otherwise dreary afternoon!

Atmosphere: 4

Food: 4

Service: 5

Recommended dishes: Salads, Hot Honey Chicken

Allie Southerland

They always have my order correct and ready on time (I've only ever done takeout at this location)

Atmosphere: 5

Food: 5

Service: 5

nicolette brix

so accommodating ..the food was delicious and fresh! The G doesn't stand for glutenfree my mistake. They were helpful to correct it .

Cambridge C

I had a terrible experience with the service at this location. The employees were very rude, and the food quality was disappointing. Portions were small, and some of the food was even undercooked. Overall, it was an unsatisfactory experience that needs to be addressed.

Atmosphere: 1

Food: 1

Service: 1

Kat T

I had a very disappointing experience at this Sweetgreen location. An employee who served me was extremely disrespectful and had a negative attitude. The quality of service was poor, and the food appeared old and unappetizing. When I politely expressed my concerns about his attitude and service, he responded by refusing to serve me, walking away, and swearing at me. This kind of behavior is unacceptable and left me very dissatisfied.

Atmosphere: 1

Food: 1

Service: 1

Michael Thomas

Sweetgreen salads provide a good balance of greens and grains - not too bland and not too mushy.

Atmosphere: 3

Food: 5

Service: 5

Recommended dishes: Shroomami Bowl, Kale Caesar Salad

juan luis salazar meran

I love it; it’s worth every penny!

Atmosphere: 5

Food: 5

Service: 5

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