sweetgreen
800 Boylston St, Boston
(857) 753-4982
Recent Reviews
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Really nice place and great food. Will be back!
Atmosphere: 5
Food: 5
Service: 5
Has gotten my order wrong at checkout multiple times even in person, didn’t honor discounts/promos (there were no fine print conditions) several times. Some staff were really great, but some of the employees just confuses the customers and other staff members.
Service: 2
This sweetgreen has gotten my order wrong so many times I can’t even count. Usually it’s forgetting a topping or two, which I can live with but I always get money back on the app. However, the most recent time they forgot the steak. I went back to the counter and they replaced it with double chicken since there was no more steak available. I guess that’s a win? Just make sure to check your bowls to confirm that everything you paid for is there!
Good food at pretty good prices. Nothing special but consistently tasty
Atmosphere: 4
Food: 5
Service: 4
People were nice, food was terrible. Everything was dried out like it was there all day. Won't be back and I like SG. Tossed food.
Food: 1
Found a fingernail in my bowl :(
Food: 1
I made an online order, and I waited for more than 30mins for my order after I got there because they were helping everyone else. They started my order after all the people in line has gotten their order.
Service: 1
I had to wait a long time for my order.
Service: 1
Bit pricey, but very good
Atmosphere: 5
Food: 5
Service: 5
Went and got a Harvest Bowl while on Vacation in Boston. Was disregarded when I told the cashier I was paying cash, they took and completed 7 more orders before coming back to me then made me wait to get change from them, after which they only gave me back part of my change. I just left stunned. Would NOT bother going again.
Atmosphere: 2
Food: 4
Service: 1
Restaurantji Recommends
Very disappointing lately. Went for Lunch to get a Hummus crunch - person serving has no idea and only put half the stuff. Then there is no bread and instead of saying sorry or let me see what I can do, the cashier goes it will cost you $$ for bread.
Same thing happened two weeks back.
They are bringing people who have no idea what to do and spoiling the brand and good food.
Good luck but I am not coming anymore.
Food: 4
Service: 1
i ordered ahead for 6:05, it's 6:33 right now and i still don't have it even though i already received confirmation it was ready. Somehow, people who ordered way after me have gotten their orders. I've talked to the staff multiple times and they've been nothing but dismissive and inattentive. I was told i need to wait beschaust there is a line. Ridiculous. mid food not worth this.
Atmosphere: 1
Food: 2
Whatever you do, don’t place an Uber eats group order with this sweet green. They absolutely ruined my day and a business opportunity by denying an order when I scheduled for in advance. They also don’t accept phone calls so you can’t really negotiate a later time with them. The Sweetgreen I ultimately went to to transfer this order was happy to accept it did it quicker and was astounded at that this location could not fulfill my order in time. Bunch of hacks work there.
gave me just rice and chicken when I selected a special, wrong rice too.
Atmosphere: 3
Food: 2
Service: 1
The brussel sprouts look NOTHING like the advertisement. They were cooked beyond recognition, soggy, and not flavorful.
Atmosphere: 5
Food: 1
Service: 3
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