Noor was very welcoming and kind hosting our big group of 7. Her customer service was above and beyond. Thank you!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cajun Shrimp & Chicken Pasta
Janqueiry Veras
We had a server by the name of Mike. Group of 6 people arrived at 10:20pm on a Thursday.He came to our table 10min after we were seated. Told me if I sign up for the rewards would get free chips and free dessert at that visit. I filled out the form he gave me.NEVER GOT CHIPS, AND HE CHARGED ME FOR THE DESSERT.He brought our drinks 15min after we put the drinks order in, WE NEVER GOT REFILLS AS HE NEVER CIRCLED THROUGHFOR IT. He didn't even hand us the cups when he came with then, he brought is all to the side of the table and had us grab them ourselves basically.Our food didn't arrive until 12:10am. We noticed the time and asked if we can order dessert, at first he said the kitchen was closed but then allowed us to put the dessert order. He brought us the dessert, but didn't put it on the table, he handed the hot plate to the first person at the edge of the table for them to grab it. MIND YOU ITS A HOT PLATE!We never got REFILLS, were there for over 2hrs, mostly just waiting on things. I know the kitchen could've been backed up? So we were nice and patient, and even left a tip.I think it was a bad night for him, he looked like he saw dying to leave there!But the taste of the food was good and it was all hot when it arrived to out table.Parking: It is behind the store. Near the stop & shop entrance.
Atmosphere: 3
Food: 4
Service: 1
Recommended dishes: Mozzarella Sticks, Cajun Shrimp & Chicken Pasta, Fridays Signature Whiskey-Glazed Sesame Chicken Strips, Caesar Salad with Grilled Chicken
yo ma
great experience overall great staff, and the place had a good vibe too it!! definitely coming back!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cajun Shrimp & Chicken Pasta
Conor Guinn-Bailey
Food was very good and there wasn’t a long wait for food, I also liked all the memorabilia on the walls.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burger Maison and Frites
John McNamara
Service is lacking at this restaurant. Bar seating, waited a while to place order, even though it did not seem to be too
Atmosphere: 3
Food: 4
Service: 2
Amanda Weeks
The atmosphere is very nice, the service was good but the food is never hot. My overall rating would be a three. But if you just want somewhere to go to hang out with family and friends and not care about if you're getting hot food this would be the place to go.
Atmosphere: 4
Food: 3
Service: 4
Joshua Wardwell
Great food and great service.
Atmosphere: 4
Food: 5
Service: 5
Despoina Betaki Batsila
Is this a joke? Ordered the glaze burger with fries. This is what they gave us. Called them and they were so rude I almost lost my cool. You cannot be managing a franchise like TGI and to offer this nonsense. Boston has gone mad, people are seriously bored to work properly. I am definitely sending these to TGI management directly too. I don’t care ordering from a new place since these aren’t edible obviously and absolutely not freshly cooked, but I do care with a bunch of unprofessional lazy employees mocking people’ hard earned money as if we pay them 20 usd for this absolute garbage and then not even hearing an apology. Since you can’t apologize over the phone on a private manner, take the review and digest it, cause I can’t digest this thing you call a dish.
Atmosphere: 1
Food: 1
Service: 1
MsNoriJade
Great food, customer service and the host are excellent.
Service charges sucks especially when they start at 18% and tell me how to spend my money!!!!!!!!!I should be the judge if the service justified 10% or 18%, not the server!!!!!!!
Atmosphere: 2
Food: 3
Service: 3
Goldenpie Hk
great food
Shateara Battle
This location has gone downhill. The host was extremely rude. He tried to seat us at a dirty table. When I asked if the table could be wiped down he told us we would have to wait 15-20 minutes before he could seat us. He then proceeded to bring us back to the front of the restaurant instead of grabbing a rag and cleaning the table. While walking to the table I noticed multiple tables with dirty dishes. It was not busy during thw time we were there so this was confusing to me. Unfortunately it was getting late and we needed to eat so we stayed. Mike the server was good. He did his best despite being I think the only server on or possibly 1 of 2 servers on. The food was horrible and I almost ended up in the hospital because I made it clear I hhad a food allergy and I heard Mike make it clear to the kitchen yet they still sent out my food the wrong way. He went back & asked them to fix it the proper way and they refused. The manager never came over nor did they accommodate for the mistake. Mike kept apologizing but it wasn't his fault. The other food my party had was horrible. Most of it went uneaten because it was not made properly. Loaded potatoes only had cheese no bacon and tasted gritty powdery. Burger was severely overcooked and almost hard. Chicken sandwich was dry and no sauce on it as advertised. I will never return here again.
Atmosphere: 1
Food: 1
Service: 2
Ayşegül Karagöz
This is the worst place that I came for food all food was so salty and I’m sure they use the same oil for
Noor was very welcoming and kind hosting our big group of 7. Her customer service was above and beyond. Thank you!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cajun Shrimp & Chicken Pasta
We had a server by the name of Mike. Group of 6 people arrived at 10:20pm on a Thursday.He came to our table 10min after we were seated. Told me if I sign up for the rewards would get free chips and free dessert at that visit. I filled out the form he gave me.NEVER GOT CHIPS, AND HE CHARGED ME FOR THE DESSERT.He brought our drinks 15min after we put the drinks order in, WE NEVER GOT REFILLS AS HE NEVER CIRCLED THROUGHFOR IT. He didn't even hand us the cups when he came with then, he brought is all to the side of the table and had us grab them ourselves basically.Our food didn't arrive until 12:10am. We noticed the time and asked if we can order dessert, at first he said the kitchen was closed but then allowed us to put the dessert order. He brought us the dessert, but didn't put it on the table, he handed the hot plate to the first person at the edge of the table for them to grab it. MIND YOU ITS A HOT PLATE!We never got REFILLS, were there for over 2hrs, mostly just waiting on things. I know the kitchen could've been backed up? So we were nice and patient, and even left a tip.I think it was a bad night for him, he looked like he saw dying to leave there!But the taste of the food was good and it was all hot when it arrived to out table.Parking: It is behind the store. Near the stop & shop entrance.
Atmosphere: 3
Food: 4
Service: 1
Recommended dishes: Mozzarella Sticks, Cajun Shrimp & Chicken Pasta, Fridays Signature Whiskey-Glazed Sesame Chicken Strips, Caesar Salad with Grilled Chicken
great experience overall great staff, and the place had a good vibe too it!! definitely coming back!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cajun Shrimp & Chicken Pasta
Food was very good and there wasn’t a long wait for food, I also liked all the memorabilia on the walls.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burger Maison and Frites
Service is lacking at this restaurant. Bar seating, waited a while to place order, even though it did not seem to be too
Atmosphere: 3
Food: 4
Service: 2
The atmosphere is very nice, the service was good but the food is never hot. My overall rating would be a three. But if you just want somewhere to go to hang out with family and friends and not care about if you're getting hot food this would be the place to go.
Atmosphere: 4
Food: 3
Service: 4
Great food and great service.
Atmosphere: 4
Food: 5
Service: 5
Is this a joke? Ordered the glaze burger with fries. This is what they gave us. Called them and they were so rude I almost lost my cool. You cannot be managing a franchise like TGI and to offer this nonsense. Boston has gone mad, people are seriously bored to work properly. I am definitely sending these to TGI management directly too. I don’t care ordering from a new place since these aren’t edible obviously and absolutely not freshly cooked, but I do care with a bunch of unprofessional lazy employees mocking people’ hard earned money as if we pay them 20 usd for this absolute garbage and then not even hearing an apology. Since you can’t apologize over the phone on a private manner, take the review and digest it, cause I can’t digest this thing you call a dish.
Atmosphere: 1
Food: 1
Service: 1
Great food, customer service and the host are excellent.
Atmosphere: 5
Food: 5
Service: 5
It was
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Service charges sucks especially when they start at 18% and tell me how to spend my money!!!!!!!!!I should be the judge if the service justified 10% or 18%, not the server!!!!!!!
Atmosphere: 2
Food: 3
Service: 3
great food
This location has gone downhill. The host was extremely rude. He tried to seat us at a dirty table. When I asked if the table could be wiped down he told us we would have to wait 15-20 minutes before he could seat us. He then proceeded to bring us back to the front of the restaurant instead of grabbing a rag and cleaning the table. While walking to the table I noticed multiple tables with dirty dishes. It was not busy during thw time we were there so this was confusing to me. Unfortunately it was getting late and we needed to eat so we stayed. Mike the server was good. He did his best despite being I think the only server on or possibly 1 of 2 servers on. The food was horrible and I almost ended up in the hospital because I made it clear I hhad a food allergy and I heard Mike make it clear to the kitchen yet they still sent out my food the wrong way. He went back & asked them to fix it the proper way and they refused. The manager never came over nor did they accommodate for the mistake. Mike kept apologizing but it wasn't his fault. The other food my party had was horrible. Most of it went uneaten because it was not made properly. Loaded potatoes only had cheese no bacon and tasted gritty powdery. Burger was severely overcooked and almost hard. Chicken sandwich was dry and no sauce on it as advertised. I will never return here again.
Atmosphere: 1
Food: 1
Service: 2
This is the worst place that I came for food all food was so salty and I’m sure they use the same oil for
Atmosphere: 1
Food: 1
Service: 2
why does this exist