I didn't realize how much of an issue tipping was here! Was about to leave a review about their behaviors around tipping and realized so many customers have complained about it. We witnessed the waitress hounding a customer to tip more and chasing him out. When we left the table, one of the waiters who didn't even serve us swooped in to check our bill and tip, and had even circled the tip section of the bill to make sure we had tipped. They didn't chase us as we left a 20% tip, though I think we were honestly too generous with the tipping considering how terrible the service and food was. I've never seen such vulture-like behavior around tipping!
To add to the bad service, the food is very mediocre. Pad Thai was bland and too sweet. Tom yum soup had nothing in it except mushrooms, and a very small portion.
Not a great experience and definitely would not recommend people to come here!
Atmosphere: 1
Food: 1
Service: 1
M Julia Morris
Very bad food - and surprisingly expensive - arrived promptly. Ordered takeout from uber eats: 3 soups and pad Thai. the bill with tip was over $84. the pad Thai was overcooked and the noodles were mushy and in small 1" pieces. there was nothing but these noodles and an overly sweet sauce in their "Pad Thai" - no peanuts, no onions, eggs, Thai basil, chives, lime, mung beans...nothing. the noodles were pale as if doused in sugar and hot. gross and unappetizing. there were several (45) nice pieces of chicken in there too, the tom Kha soup there was chicken but the broth tasted like it was only a can of coconut milk heated up. Once again no nuance or spice. the tom yum with seafood was on small shrimp and one small scallop with an enormous (2" )long piece of celery in a tasteless broth with lots of rice noodles and some carrot shavings. the third soup was unmemorable but
Food: 1
I’m not a guest
Ok they didn’t have flat noodles that’s why it’s 4 stars. But over all pretty good flavors. I ordered the late which was good. And yes they adjust to your spice level.
Atmosphere: 5
Food: 4
Service: 5
Jennifer Escobedo
Super unprofessional and I literally left in shock. I enjoyed the food but my friend didn’t. She didn’t tip and they hounded us about it and called us out in front of everybody. They forced her to leave a tip. Service wasn’t even that good. Awful experience.
Hari jayaram
Love the food. Drunken noodles is a must. Great service and friendly wait staff
Dietary restrictions: Great vegan options
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Drunken Noodle with Chicken
Dollar Menu
First time having Thai food. Great atmosphere, great prices and right on newbury so it’s perfect.
Atmosphere: 5
Food: 5
Service: 5
Grey
Got a few dishes to go. Pad See Ew (vegan). Spring roll (tofu). Mango Avocado Salad (Shrimp) and Seaweed Salad. Food was meh. Service was incredible! Even just for people getting food to go. Really glad they had vegan options.
Atmosphere: 4
Food: 2
Service: 5
Hyun
Horrible service. Someone followed me and asked to increase the tip.
Atmosphere: 1
Food: 3
Service: 1
Andie M
Servers were behind us to pay 18 percent minimum tip when we didn't even have a consistent server or great service in general. Continued to harass us when we were saying no by saying that everyone leaves that much.
Tarie Guile
We enjoyed Thai Basil wok with Lemon grass and treasure bags! Delightful! Glad we stopped for a quick bite on the way. Fast, super friendly and flavorful clean food. Thanks Thai Basil!
Recommended dishes: Drunken Noodle with Chicken, Pad Thai
Sathyavarthan B
Most inhospitable people ever met, you can clearly notice them being racists.
They refused to offer a cup of water even though our order amount close hundred bucks. Why every person in your crew are so rude to ppl ? You guys will definitely run out of business if you treat ppl like this
Raaga Sindhu
Hurled racist comments and literally chased us for the tip, even though we have added 10% tip being students. But they demanded more, for horrible service. Wont suggest anyone to go.
Atmosphere: 1
Food: 3
Service: 1
Ash Naik
Rendang was red curry, raw vegetables and long wait times. Tables plates could use a bit of cleaning.
I didn't realize how much of an issue tipping was here! Was about to leave a review about their behaviors around tipping and realized so many customers have complained about it. We witnessed the waitress hounding a customer to tip more and chasing him out. When we left the table, one of the waiters who didn't even serve us swooped in to check our bill and tip, and had even circled the tip section of the bill to make sure we had tipped. They didn't chase us as we left a 20% tip, though I think we were honestly too generous with the tipping considering how terrible the service and food was. I've never seen such vulture-like behavior around tipping!
To add to the bad service, the food is very mediocre. Pad Thai was bland and too sweet. Tom yum soup had nothing in it except mushrooms, and a very small portion.
Not a great experience and definitely would not recommend people to come here!
Atmosphere: 1
Food: 1
Service: 1
Very bad food - and surprisingly expensive - arrived promptly. Ordered takeout from uber eats: 3 soups and pad Thai. the bill with tip was over $84. the pad Thai was overcooked and the noodles were mushy and in small 1" pieces. there was nothing but these noodles and an overly sweet sauce in their "Pad Thai" - no peanuts, no onions, eggs, Thai basil, chives, lime, mung beans...nothing. the noodles were pale as if doused in sugar and hot. gross and unappetizing. there were several (45) nice pieces of chicken in there too, the tom Kha soup there was chicken but the broth tasted like it was only a can of coconut milk heated up. Once again no nuance or spice. the tom yum with seafood was on small shrimp and one small scallop with an enormous (2" )long piece of celery in a tasteless broth with lots of rice noodles and some carrot shavings. the third soup was unmemorable but
Food: 1
Ok they didn’t have flat noodles that’s why it’s 4 stars. But over all pretty good flavors. I ordered the late which was good. And yes they adjust to your spice level.
Atmosphere: 5
Food: 4
Service: 5
Super unprofessional and I literally left in shock. I enjoyed the food but my friend didn’t. She didn’t tip and they hounded us about it and called us out in front of everybody. They forced her to leave a tip. Service wasn’t even that good. Awful experience.
Love the food. Drunken noodles is a must. Great service and friendly wait staff
Dietary restrictions: Great vegan options
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Drunken Noodle with Chicken
First time having Thai food. Great atmosphere, great prices and right on newbury so it’s perfect.
Atmosphere: 5
Food: 5
Service: 5
Got a few dishes to go. Pad See Ew (vegan). Spring roll (tofu). Mango Avocado Salad (Shrimp) and Seaweed Salad. Food was meh. Service was incredible! Even just for people getting food to go. Really glad they had vegan options.
Atmosphere: 4
Food: 2
Service: 5
Horrible service.
Someone followed me and asked to increase the tip.
Atmosphere: 1
Food: 3
Service: 1
Servers were behind us to pay 18 percent minimum tip when we didn't even have a consistent server or great service in general. Continued to harass us when we were saying no by saying that everyone leaves that much.
We enjoyed Thai Basil wok with Lemon grass and treasure bags! Delightful!
Glad we stopped for a quick bite on the way. Fast, super friendly and flavorful clean food. Thanks Thai Basil!
Atmosphere: 3
Food: 5
Service: 5
Restaurantji Recommends
One of the best Thai restaurants in Boston!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Drunken Noodle with Chicken, Pad Thai
Most inhospitable people ever met, you can clearly notice them being racists.
They refused to offer a cup of water even though our order amount close hundred bucks. Why every person in your crew are so rude to ppl ? You guys will definitely run out of business if you treat ppl like this
Hurled racist comments and literally chased us for the tip, even though we have added 10% tip being students. But they demanded more, for horrible service. Wont suggest anyone to go.
Atmosphere: 1
Food: 3
Service: 1
Rendang was red curry, raw vegetables and long wait times. Tables plates could use a bit of cleaning.
Atmosphere: 1
Food: 1
Service: 1
Yummy Thai food in Boston city ✨
Atmosphere: 4
Food: 5
Service: 5
Loading...