Fantastic service, amazing atmosphere and drinks that are works of art.
Atmosphere: 5
Food: 5
Service: 5
Adora Gaul
Beauty and hair supply are pretty expensive. To go in there it looks like a shuttered building like you should brace for your life, its horribly displayed, they are rude without any customer service. The vibes arw off like they arw all depressed in there. There are so many other places that give good customer services and look nice!
Millie Mai
We had a great experience at The Wig Shop - I’m really surprised to see some of the reviews here. The drinks were delicious and really well balanced, and the menu was interesting and creative. The hostess and the server were friendly and professional. The atmosphere was intimate, dimly lit and romantic. We visited on a Saturday and we had booked a table at 7pm (on Saturdays they only accept reservations until 7pm), so there was no wait. All around good vibes, we’ll definitely be back!
Atmosphere: 5
Food: 5
Service: 5
Jake Norton
Great service, creative and flavorful drinks, relaxing atmosphere. Would highly recommend Traveler's Chosen. Will definitely come back.
Atmosphere: 5
Food: 5
Service: 5
Crystal Thomas
Came into town and knew I had to check this place out. Julia was PHENOMENAL. I honestly can't say enough about her hospitality and amazing demeanor. The cocktails were on point served in the most creative ways. Kudos to Oscar for his creations. 10/10 will be back again the next time I'm in town.
Atmosphere: 5
Service: 5
Dhruv Chandwani
Rude for no reason
Atmosphere: 1
Food: 1
Service: 1
Jetai Meinheit
Quite possibly the greatest service I've ever had, from the host down to the bar! The host was always lovely, from the second I came in to when I left, and took great care of me. The bartenders also accommodated all my wishes perfectly. 10/10 totally recommend!
Atmosphere: 5
Food: 5
Service: 5
Nav
I will be sure to never come here and advise everyone to stay away if you wish to have a pleasant night.
7/16, Wednesday around 11:35 pm. My worst experience at a bar took place at the Wig Shop because of the female host who was present.
My friends and I had spent almost a $100 on our tab paid in full, and got wrongfully accused of STEALING after by the female host as well as the male bartender. Why?
Because we grabbed fortune cookies that were out on display by the bar on our way up from the restroom staircase.
We had no idea fortune cookies wrapped up in plastic were not for customers to grab on their way out like so very commonly are at plenty of restaurants (eg. wusong road and others), along with things like mints.
I assumed we could take them to go. Naturally, never would I once think fortune cookies were used as garnishing at a bar since that is exceedingly rare, which I was told of AFTER.
The hostess rudely CHARGES up to me with speed and verbally attacks me and treats me like an absolute criminal over cents worth of fortune cookies that i took mistakenly thinking they were for customers as it is an item very commonly offered to go at restaurants. Never have i ever been treated this way at a restaurant. I was in utter disbelief.
When I told the host, “hey you could have said the same thing but a lot more decently without accusing customers” (mind you, customers who have already paid a tab, of stealing).
The male bartender there joined in too and said to me “you know you were in the wrong, right?”
We were going to order more food and drinks but left immediately after. I told her this incident ruined our dining experience and she could have explained politely that the cents-worth of fortune cookies were used as drink garnishes ( which I had no idea about) instead of treating a customer like this. She responded saying “GOOD” you can leave.
I was ganged up on by two employees and made to feel like criminal in public over cents worth of fortune cookies, after being a PAID customer.
Such horrible business practice to lose customer goodwill, revenue in actual sales over a misunderstanding of an item worth CENTS. Please vet and train the employees you hire.
Worst experience ever.
Atmosphere: 1
Food: 1
Service: 1
Claire Abele
My boyfriend and I went here for the first time on Friday night and we had such a wonderful time!! The hostess Julia was fantastic and so kind and sweet. She went above and beyond to make us feel welcome and to do her best to get us seated as soon as possible. She was kind and so welcoming and we had to give her a personal shout out. Our server was fabulous and fast and personable, and the manager stopped by to say hello as well which made us feel very special and like our patronage was appreciated. We aren’t from Boston, we were actually visiting from Canada and I can assure you on our next trip back to Boston we will be going again. :)
Atmosphere: 5
Food: 5
Service: 5
mk
Bad attitude from the host I’ve met.
After experiencing it myself, I checked the reviews and saw that this isn’t an isolated case. Multiple people have raised similar concerns about the host’s behavior, and yet it still keeps happening. That says a lot about how seriously customer feedback is taken.
It’s disappointing, especially for a place that positions itself at this price point. I won’t be recommending this restaurant or any others under the same group to anyone I know.
I came here on a Thursday night with a reservation and was seated promptly. Initially coming in I had high expectations since I’ve seen this place on social media and ultimately was disappointed in the end. In terms of drinks and food I thought it was not bad but I did enjoy how creative the drinks were. The ambiance was fun and dim giving it an intimate feel. For the service, I felt that our server was not attentive and purposely chose to ignore our table. Towards the end of the night, we requested for the bill twice and towards the 2nd time our server said that he would grab it so that prompted me to call our ride home since we were in a rush to get home. After 10 minutes later, we still never received our bill so that led us to tagging down the host. Throughout the whole entire time we saw our server standing around and not attempting to bring our bill over. Eventually another server came and gave us our bill and we left feeling unwelcomed and disappointed because of the lack of attentiveness. Our group felt that the staff did not feel welcoming and came with a lot of attitude.
Atmosphere: 3
Food: 2
Service: 1
Mark Strejc
Had a fantastic time here this evening. Quality drinks, incredibly welcoming staff, and untouchable diva vibes.
Atmosphere: 5
Service: 5
Bbia Kkanta
I (Kim) had a fantastic experience at The Wig Shop. The atmosphere was vibrant and welcoming, and the staff were exceptionally friendly and attentive. I was assisted by Julia, who was warm and accommodating from the start. She went above and beyond to make sure both my friends and I were well taken care of. Highly recommend!
Atmosphere: 5
Food: 5
Service: 5
Mudit Singhal
Lovely cocktail bar, with passionate bartending staff! I tried the baked coven cocktail and boy did it blow the mind. Thinking about it and craving for it even next day. Paired with the sliders (just beautiful), and this made a very satisfying meal!
Atmosphere: 4
Food: 5
Service: 5
John Holfsttader
I really enjoyed the Sliders. The fries are of the rustic type and have the option of being seasoned, which is very good, and the portion is very generous. The dishes came out well within the time expected for the movement and the service was excellent. I've been back and I'd definitely go back again
Fantastic service, amazing atmosphere and drinks that are works of art.
Atmosphere: 5
Food: 5
Service: 5
Beauty and hair supply are pretty expensive. To go in there it looks like a shuttered building like you should brace for your life, its horribly displayed, they are rude without any customer service. The vibes arw off like they arw all depressed in there. There are so many other places that give good customer services and look nice!
We had a great experience at The Wig Shop - I’m really surprised to see some of the reviews here. The drinks were delicious and really well balanced, and the menu was interesting and creative. The hostess and the server were friendly and professional. The atmosphere was intimate, dimly lit and romantic. We visited on a Saturday and we had booked a table at 7pm (on Saturdays they only accept reservations until 7pm), so there was no wait. All around good vibes, we’ll definitely be back!
Atmosphere: 5
Food: 5
Service: 5
Great service, creative and flavorful drinks, relaxing atmosphere. Would highly recommend Traveler's Chosen. Will definitely come back.
Atmosphere: 5
Food: 5
Service: 5
Came into town and knew I had to check this place out. Julia was PHENOMENAL. I honestly can't say enough about her hospitality and amazing demeanor. The cocktails were on point served in the most creative ways. Kudos to Oscar for his creations. 10/10 will be back again the next time I'm in town.
Atmosphere: 5
Service: 5
Rude for no reason
Atmosphere: 1
Food: 1
Service: 1
Quite possibly the greatest service I've ever had, from the host down to the bar! The host was always lovely, from the second I came in to when I left, and took great care of me. The bartenders also accommodated all my wishes perfectly. 10/10 totally recommend!
Atmosphere: 5
Food: 5
Service: 5
I will be sure to never come here and advise everyone to stay away if you wish to have a pleasant night.
7/16, Wednesday around 11:35 pm. My worst experience at a bar took place at the Wig Shop because of the female host who was present.
My friends and I had spent almost a $100 on our tab paid in full, and got wrongfully accused of STEALING after by the female host as well as the male bartender. Why?
Because we grabbed fortune cookies that were out on display by the bar on our way up from the restroom staircase.
We had no idea fortune cookies wrapped up in plastic were not for customers to grab on their way out like so very commonly are at plenty of restaurants (eg. wusong road and others), along with things like mints.
I assumed we could take them to go. Naturally, never would I once think fortune cookies were used as garnishing at a bar since that is exceedingly rare, which I was told of AFTER.
The hostess rudely CHARGES up to me with speed and verbally attacks me and treats me like an absolute criminal over cents worth of fortune cookies that i took mistakenly thinking they were for customers as it is an item very commonly offered to go at restaurants. Never have i ever been treated this way at a restaurant. I was in utter disbelief.
When I told the host, “hey you could have said the same thing but a lot more decently without accusing customers” (mind you, customers who have already paid a tab, of stealing).
The male bartender there joined in too and said to me “you know you were in the wrong, right?”
We were going to order more food and drinks but left immediately after. I told her this incident ruined our dining experience and she could have explained politely that the cents-worth of fortune cookies were used as drink garnishes ( which I had no idea about) instead of treating a customer like this. She responded saying “GOOD” you can leave.
I was ganged up on by two employees and made to feel like criminal in public over cents worth of fortune cookies, after being a PAID customer.
Such horrible business practice to lose customer goodwill, revenue in actual sales over a misunderstanding of an item worth CENTS. Please vet and train the employees you hire.
Worst experience ever.
Atmosphere: 1
Food: 1
Service: 1
My boyfriend and I went here for the first time on Friday night and we had such a wonderful time!! The hostess Julia was fantastic and so kind and sweet. She went above and beyond to make us feel welcome and to do her best to get us seated as soon as possible. She was kind and so welcoming and we had to give her a personal shout out. Our server was fabulous and fast and personable, and the manager stopped by to say hello as well which made us feel very special and like our patronage was appreciated. We aren’t from Boston, we were actually visiting from Canada and I can assure you on our next trip back to Boston we will be going again. :)
Atmosphere: 5
Food: 5
Service: 5
Bad attitude from the host I’ve met.
After experiencing it myself, I checked the reviews and saw that this isn’t an isolated case. Multiple people have raised similar concerns about the host’s behavior, and yet it still keeps happening. That says a lot about how seriously customer feedback is taken.
It’s disappointing, especially for a place that positions itself at this price point. I won’t be recommending this restaurant or any others under the same group to anyone I know.
Service: 1
Restaurantji Recommends
I came here on a Thursday night with a reservation and was seated promptly. Initially coming in I had high expectations since I’ve seen this place on social media and ultimately was disappointed in the end. In terms of drinks and food I thought it was not bad but I did enjoy how creative the drinks were. The ambiance was fun and dim giving it an intimate feel. For the service, I felt that our server was not attentive and purposely chose to ignore our table. Towards the end of the night, we requested for the bill twice and towards the 2nd time our server said that he would grab it so that prompted me to call our ride home since we were in a rush to get home. After 10 minutes later, we still never received our bill so that led us to tagging down the host. Throughout the whole entire time we saw our server standing around and not attempting to bring our bill over. Eventually another server came and gave us our bill and we left feeling unwelcomed and disappointed because of the lack of attentiveness. Our group felt that the staff did not feel welcoming and came with a lot of attitude.
Atmosphere: 3
Food: 2
Service: 1
Had a fantastic time here this evening. Quality drinks, incredibly welcoming staff, and untouchable diva vibes.
Atmosphere: 5
Service: 5
I (Kim) had a fantastic experience at The Wig Shop. The atmosphere was vibrant and welcoming, and the staff were exceptionally friendly and attentive. I was assisted by Julia, who was warm and accommodating from the start. She went above and beyond to make sure both my friends and I were well taken care of. Highly recommend!
Atmosphere: 5
Food: 5
Service: 5
Lovely cocktail bar, with passionate bartending staff! I tried the baked coven cocktail and boy did it blow the mind. Thinking about it and craving for it even next day. Paired with the sliders (just beautiful), and this made a very satisfying meal!
Atmosphere: 4
Food: 5
Service: 5
I really enjoyed the Sliders. The fries are of the rustic type and have the option of being seasoned, which is very good, and the portion is very generous. The dishes came out well within the time expected for the movement and the service was excellent. I've been back and I'd definitely go back again
Atmosphere: 5
Food: 5
Service: 5
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