Absolutely delicious fried chicken burger. Will definitely come here again. Service was great too
Atmosphere: 4
Food: 5
Service: 5
Brayden Desrochers
Definitely will be returning, was truly blown away by the flavor and quality of my chicken sandwich.
Pavlo Zaripov
good chicken
neka anderson
Wanted to come check the place out because I read the reviews mannnn I don’t know if these people that left these reviews are friends but the lady customer service is terrible while I’m trying to place my order she putting her eyes in her head and seemed very annoyed like lady I was not making anything difficult so why the attitude
If you reviewed the cameras than you will see and hear I was completely okay with the carry out suggestion carry out is what I’ve preferred I understand your protection for your business but telling false stories is not okay customer service was terrible for future reference please tell her to be more professional thank you.
Service: 1
ginny Coleman
Visiting from out of town, and the cashier was very rude! Putting her eyes in her head and frowns on her face. I didn’t order anything because her body language really deterred me! So visiting Newton I will never come to this place again! You responded with a lie, you could’ve checked cameras because, she informed us it was carry out only and I was okay with that! So your whole statement was a lie! I definitely will not be back. Please, for the sake of your business just tell the young lady to lose the attitude thank you.
Jasmine
The lady working the register was so rude. No greeting. Hardly any interaction with me or other customers. $18 for 3 chicken strips and a cup of soupy mac and cheese. The food was so bland and overpriced for what you get.
Atmosphere: 1
Food: 1
Service: 1
Donald Lemelin
The chicken sandwich was similar to Dave's hot chicken, decent but not exemplary. The mac and cheese was horrible, It had no flavor. The best part of the meal was the cajun fries. If I was in a pinch craving a spicy chicken sandwich I would come here but, I wouldn't go out of my way again for it. Also the drinks sold separately from the "Combo" is very disappointing.
Atmosphere: 4
Food: 3
Service: 2
gummy bear
They used to be really good but portions got a lot smaller when they put the fries in these tiny cups. They also switched all their packaging to styrofoam which I’m pretty sure is bad for your health. I usually avoid styrofoam restaurants and thought this place was so modern and chic with great food, sauce, and portions.
I miss the brown box containers and the fries overflowing around the sandwich but it isnt the same anymore. You get more fries in a small from mcdonalds and charging $7 for a tiny cup is insane. It’s the same size cup as a $4 tomato soup from Roxy’s grilled cheese and there’s air all between the fries. I’ve always liked the mild or no heat seasoning level because they had the most salt and flavor, but the last time felt like it was a lot of breading/crisp. Over time, the pickles have been less crispy too and I don’t really like non-fried pickles so I just stopped ordering them.
The staff have been pretty nice and friendly, and give me comeback sauce which I thought comes with the order and sometimes they toss in an extra. They didn’t give me any comeback sauce last time :( and with all these changes I guess I won’t comeback
Atmosphere: 3
Food: 2
Service: 2
Derek Lanham
Was one of my go to places to order for fantastic chicken, but stopped accepting orders over an hour before closing on uber eats now. I understand not wanting new orders when it is close to closing time but over an hour is ridiculous for those of us that try to get food before an overnight shift.
Stay away unless you want over priced food that’s made incorrectly and slow service while being near empty. Place is horrible and couldn’t make a simple chicken sandwich. Got the fried pickles on the side and it may be the only thing they can’t mess up. Sauce was all over the bag. Wish I went an hour later so it would’ve been closed and I could’ve saved money.
Atmosphere: 1
Food: 1
Service: 2
Joseph Garcia
This review is just to the fried pickles, the sandwich and slushes are perfection but THESE THINGS undeniably experienced a generational falloff. The portion used to be massive, damn near filling the hollow space in the box, and the pickles themselves were often nice and crunchy. Now they just give a tiny cup, and they SKIMP on that batter to the point where some of them might as well just be the pickles they get skewered on top of the sandwich. These used to be what kept me coming back often but they've declined so hard. I always wonder if maybe now I'll get a good batch and that was just a fluke, and my trust is betrayed without fail every time now
Doris K
Mac and cheese is not good. It's spiral pasta and a cheese sauce with breadcrumbs.
Atmosphere: 5
Food: 2
Service: 5
Cindy Dinh
I ate here when the first opened awhile back. Everything was amazingggg. Recently I decided to visit this place since it’s been awhile for me. Question, what the fawk happened?! Did management or ownership change?
Context: I gotten a 3 piece drumstick, 3 piece wing hot, cajun fries and potato salad.
The chicken? Bland. Just spicy but not a DROP of salt could be tasted. I mean presentation and look of the chicken was fine and it was fried to perfection , but where was the seasoning?! How do you nail the spice level but not the flavor? Man that drove me mad especially for the price of $22.
Cajun fries. They’re good. They’re crispy, you can’t mess up fries. But the portion is insanely ridiculous especially if I paid an extra dollar to make it Cajun and not just regular fries for my side.
Potato salad. AWFUL. HOW?!!! It was also bland as hell. The only thing that helped was the sweet corn but other than that it tasted like potatoes tossed in some cream. No depth of flavor you’d expect from a traditional potato salad.
For a total of over $30 I was just so disappointed. I feel like the quality went down , portions decreased but prices spiked up- if you spike the prices up , at least put some effort into adding flavor into your food pleaseeee. Just what the hell happened ? Old underdogs was so insanely good but now it’s just fried spicy garbage
Atmosphere: 3
Food: 1
Service: 5
Stephanie Ortiz
My friends and I love underdog! We used to have on near us in NJ and willingly drive to Boston to get it a few times in a weekend
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Fried Chicken Sandwich Combo, Chicken Burger, Fried Chicken Tenders, French Fries, Crispy Fried Chicken Tender, Spicy Chicken Sandwich Combo, Hot Chicken Sandwich, Kale Slaw, Chicken Wings
Absolutely delicious fried chicken burger. Will definitely come here again. Service was great too
Atmosphere: 4
Food: 5
Service: 5
Definitely will be returning, was truly blown away by the flavor and quality of my chicken sandwich.
good chicken
Wanted to come check the place out because I read the reviews mannnn I don’t know if these people that left these reviews are friends but the lady customer service is terrible while I’m trying to place my order she putting her eyes in her head and seemed very annoyed like lady I was not making anything difficult so why the attitude
If you reviewed the cameras than you will see and hear I was completely okay with the carry out suggestion carry out is what I’ve preferred I understand your protection for your business but telling false stories is not okay customer service was terrible for future reference please tell her to be more professional thank you.
Service: 1
Visiting from out of town, and the cashier was very rude! Putting her eyes in her head and frowns on her face. I didn’t order anything because her body language really deterred me! So visiting Newton I will never come to this place again! You responded with a lie, you could’ve checked cameras because, she informed us it was carry out only and I was okay with that! So your whole statement was a lie! I definitely will not be back. Please, for the sake of your business just tell the young lady to lose the attitude thank you.
The lady working the register was so rude. No greeting. Hardly any interaction with me or other customers. $18 for 3 chicken strips and a cup of soupy mac and cheese. The food was so bland and overpriced for what you get.
Atmosphere: 1
Food: 1
Service: 1
The chicken sandwich was similar to Dave's hot chicken, decent but not exemplary. The mac and cheese was horrible, It had no flavor. The best part of the meal was the cajun fries. If I was in a pinch craving a spicy chicken sandwich I would come here but, I wouldn't go out of my way again for it.
Also the drinks sold separately from the "Combo" is very disappointing.
Atmosphere: 4
Food: 3
Service: 2
They used to be really good but portions got a lot smaller when they put the fries in these tiny cups. They also switched all their packaging to styrofoam which I’m pretty sure is bad for your health. I usually avoid styrofoam restaurants and thought this place was so modern and chic with great food, sauce, and portions.
I miss the brown box containers and the fries overflowing around the sandwich but it isnt the same anymore. You get more fries in a small from mcdonalds and charging $7 for a tiny cup is insane. It’s the same size cup as a $4 tomato soup from Roxy’s grilled cheese and there’s air all between the fries. I’ve always liked the mild or no heat seasoning level because they had the most salt and flavor, but the last time felt like it was a lot of breading/crisp. Over time, the pickles have been less crispy too and I don’t really like non-fried pickles so I just stopped ordering them.
The staff have been pretty nice and friendly, and give me comeback sauce which I thought comes with the order and sometimes they toss in an extra. They didn’t give me any comeback sauce last time :( and with all these changes I guess I won’t comeback
Atmosphere: 3
Food: 2
Service: 2
Was one of my go to places to order for fantastic chicken, but stopped accepting orders over an hour before closing on uber eats now. I understand not wanting new orders when it is close to closing time but over an hour is ridiculous for those of us that try to get food before an overnight shift.
Atmosphere: 1
Food: 5
Service: 1
The portions are small and the people
Are rude
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Stay away unless you want over priced food that’s made incorrectly and slow service while being near empty. Place is horrible and couldn’t make a simple chicken sandwich. Got the fried pickles on the side and it may be the only thing they can’t mess up. Sauce was all over the bag. Wish I went an hour later so it would’ve been closed and I could’ve saved money.
Atmosphere: 1
Food: 1
Service: 2
This review is just to the fried pickles, the sandwich and slushes are perfection but THESE THINGS undeniably experienced a generational falloff. The portion used to be massive, damn near filling the hollow space in the box, and the pickles themselves were often nice and crunchy. Now they just give a tiny cup, and they SKIMP on that batter to the point where some of them might as well just be the pickles they get skewered on top of the sandwich. These used to be what kept me coming back often but they've declined so hard. I always wonder if maybe now I'll get a good batch and that was just a fluke, and my trust is betrayed without fail every time now
Mac and cheese is not good. It's spiral pasta and a cheese sauce with breadcrumbs.
Atmosphere: 5
Food: 2
Service: 5
I ate here when the first opened awhile back. Everything was amazingggg. Recently I decided to visit this place since it’s been awhile for me. Question, what the fawk happened?! Did management or ownership change?
Context: I gotten a 3 piece drumstick, 3 piece wing hot, cajun fries and potato salad.
The chicken? Bland. Just spicy but not a DROP of salt could be tasted. I mean presentation and look of the chicken was fine and it was fried to perfection , but where was the seasoning?! How do you nail the spice level but not the flavor? Man that drove me mad especially for the price of $22.
Cajun fries. They’re good. They’re crispy, you can’t mess up fries. But the portion is insanely ridiculous especially if I paid an extra dollar to make it Cajun and not just regular fries for my side.
Potato salad. AWFUL. HOW?!!! It was also bland as hell. The only thing that helped was the sweet corn but other than that it tasted like potatoes tossed in some cream. No depth of flavor you’d expect from a traditional potato salad.
For a total of over $30 I was just so disappointed. I feel like the quality went down , portions decreased but prices spiked up- if you spike the prices up , at least put some effort into adding flavor into your food pleaseeee. Just what the hell happened ? Old underdogs was so insanely good but now it’s just fried spicy garbage
Atmosphere: 3
Food: 1
Service: 5
My friends and I love underdog! We used to have on near us in NJ and willingly drive to Boston to get it a few times in a weekend
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Fried Chicken Sandwich Combo, Chicken Burger, Fried Chicken Tenders, French Fries, Crispy Fried Chicken Tender, Spicy Chicken Sandwich Combo, Hot Chicken Sandwich, Kale Slaw, Chicken Wings
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