Not sure why there are so many bad reviews as we found this parking garage to be just what we needed. It was close to our hotel (3 min walk) and the hotel wanted to charge $70 per day for valet so $80 with tip. PI Alley was only $28. Just scan QR code when entering and leaving. They clearly stated that you can't go in and out during the stay. As noted on other reviews it is a bit tight so may be challenging for large trucks and suv’s. We would certainly recommend.
BnSaeed Alali
I parked my car in this paid garage, and while it was there, it was hit by an unknown person who fled. When I spoke to the security staff, I found out there were no cameras to review the incident, and they told me to contact the manager tomorrow before 3:00 pm , which made things more difficult for me. I believe this place needs to improve its safety and surveillance measures.
Leilani Sechler
We got confused about how to activate the app. We had already pulled a ticket to get in and directions on the app told us we still had to scan the code. When we tried to do that, two guys came out and yelled at us in front of our ten year old for a good 5 minutes. Not kidding. Yelling and would NOT stop no matter how much we tried to explain to them that we were just confused. We really were not trying to do anything shady. It was just disorienting and scary! Holy geez guys, Take it down a notch.
tonio Centeio
I parked at this garage for a little under two hours, and the cost ended up being $43—much more than I expected. The attendant at the entrance was rude, and it took me over five minutes just to find the exit after paying. Because of that delay, they charged me an additional $12. The older gentleman at the exit gate was also rude and dismissive.
Be warned: if you stay longer than 5 minutes after paying—even if you’re just trying to locate the exit—they will charge you again. This policy is not clearly posted, and it feels like a scam. Please be careful if you park here.
Skip Anderson
Easy to find my car it was clean too
S
Easy to find my car it was clean too
vincent renzi
Place is a scam. They had an app where you could load money onto your account and get a discounted rate. Well, they decided to decommission that app, removed it as a download from the App Store and now hold the remaining unused funds and refuse to refund. Many better options to park around Boston other than here. Stay clear.
Graham Opie
Double charges if you book through third party provider.
Scott Henderson (sdh442)
Expensive. Some tight corners
The Truth
Great Parking Garage, But Wow… That Price!
This parking garage does exactly what you’d expect—it gives you a place to park your car. The spaces are clearly marked, the layout makes sense, and finding a spot is pretty easy. No surprises there!
The best part? It keeps your car dry when it rains and cool when it’s hot. No worrying about coming back to a scorching seat in the summer or a soaking wet car during a downpour. It’s a simple but major plus.
The staff is also friendly and actually talks to you—none of that cold, robotic service. If you have a question or just feel like chatting, they’ll respond like actual humans, which is always nice.
There are stairs and an elevator, but just for people—not for your car (because that would be ridiculous). Still, it’s great that you don’t have to trek up several flights if you don’t want to.
Now, let’s talk about the big downside—the price. After checking rates at several nearby garages, this one is significantly more expensive, sometimes by as much as 30-40% higher than comparable options within a few blocks. While it does offer a clean and well-maintained space, there’s nothing particularly special to justify the markup. If convenience and weather protection are your top priorities, you might find the cost worth it—but if you’re looking for value, you can find similar parking for much less just a short walk away.
Overall, if you don’t mind the steep price, this is a solid, well-kept parking garage. It does the job, keeps your car safe from the weather, and offers a smooth experience.
Scam! Watch out for double charges. They take advantage of people who pay at the front desk and then the ticket meter on the way out is “broken” and they charge again.
Chanel Martins
The parking layout is Horrible and prices are extremely over priced
Jahnavi Prasad
This parking lot is basically a fraud for EVs. They will start charge a ridiculous price all of a sudden in the middle of a session (while still actively charging, not idle). You park there and setup the charging, suddenly you get a message after a while saying that the charging rate is about to increase (from zero to $2.15/hr). We already paid for 10 hours to the lot, so this is extra. So we have to run back interrupting our activities, and by that time we pay a big chunk already. Frauds. Avoid charging here.
Alexa Poulin
Attendants are particularly rude to customers when the garage's ticket payment apparatus does not work...and more often than not, it is not working.
Not sure why there are so many bad reviews as we found this parking garage to be just what we needed. It was close to our hotel (3 min walk) and the hotel wanted to charge $70 per day for valet so $80 with tip. PI Alley was only $28. Just scan QR code when entering and leaving. They clearly stated that you can't go in and out during the stay. As noted on other reviews it is a bit tight so may be challenging for large trucks and suv’s. We would certainly recommend.
I parked my car in this paid garage, and while it was there, it was hit by an unknown person who fled. When I spoke to the security staff, I found out there were no cameras to review the incident, and they told me to contact the manager tomorrow before 3:00 pm , which made things more difficult for me. I believe this place needs to improve its safety and surveillance measures.
We got confused about how to activate the app. We had already pulled a ticket to get in and directions on the app told us we still had to scan the code. When we tried to do that, two guys came out and yelled at us in front of our ten year old for a good 5 minutes. Not kidding. Yelling and would NOT stop no matter how much we tried to explain to them that we were just confused. We really were not trying to do anything shady. It was just disorienting and scary! Holy geez guys, Take it down a notch.
I parked at this garage for a little under two hours, and the cost ended up being $43—much more than I expected. The attendant at the entrance was rude, and it took me over five minutes just to find the exit after paying. Because of that delay, they charged me an additional $12. The older gentleman at the exit gate was also rude and dismissive.
Be warned: if you stay longer than 5 minutes after paying—even if you’re just trying to locate the exit—they will charge you again. This policy is not clearly posted, and it feels like a scam. Please be careful if you park here.
Easy to find my car it was clean too
Easy to find my car it was clean too
Place is a scam. They had an app where you could load money onto your account and get a discounted rate. Well, they decided to decommission that app, removed it as a download from the App Store and now hold the remaining unused funds and refuse to refund. Many better options to park around Boston other than here. Stay clear.
Double charges if you book through third party provider.
Expensive.
Some tight corners
Great Parking Garage, But Wow… That Price!
This parking garage does exactly what you’d expect—it gives you a place to park your car. The spaces are clearly marked, the layout makes sense, and finding a spot is pretty easy. No surprises there!
The best part? It keeps your car dry when it rains and cool when it’s hot. No worrying about coming back to a scorching seat in the summer or a soaking wet car during a downpour. It’s a simple but major plus.
The staff is also friendly and actually talks to you—none of that cold, robotic service. If you have a question or just feel like chatting, they’ll respond like actual humans, which is always nice.
There are stairs and an elevator, but just for people—not for your car (because that would be ridiculous). Still, it’s great that you don’t have to trek up several flights if you don’t want to.
Now, let’s talk about the big downside—the price. After checking rates at several nearby garages, this one is significantly more expensive, sometimes by as much as 30-40% higher than comparable options within a few blocks. While it does offer a clean and well-maintained space, there’s nothing particularly special to justify the markup. If convenience and weather protection are your top priorities, you might find the cost worth it—but if you’re looking for value, you can find similar parking for much less just a short walk away.
Overall, if you don’t mind the steep price, this is a solid, well-kept parking garage. It does the job, keeps your car safe from the weather, and offers a smooth experience.
Restaurantji Recommends
Attendants very helpful
Scam! Watch out for double charges. They take advantage of people who pay at the front desk and then the ticket meter on the way out is “broken” and they charge again.
The parking layout is Horrible and prices are extremely over priced
This parking lot is basically a fraud for EVs. They will start charge a ridiculous price all of a sudden in the middle of a session (while still actively charging, not idle). You park there and setup the charging, suddenly you get a message after a while saying that the charging rate is about to increase (from zero to $2.15/hr). We already paid for 10 hours to the lot, so this is extra. So we have to run back interrupting our activities, and by that time we pay a big chunk already. Frauds. Avoid charging here.
Attendants are particularly rude to customers when the garage's ticket payment apparatus does not work...and more often than not, it is not working.
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