If I could leave 0 stars, I would. Zaz disappointed me on so many levels. I was recommended to try Zaz restaurant as catering for my wedding at my church. I contacted them and everything was alright and communication was steady up until I finished paying the invoice.. then it was radio silence. I was incredibly concerned because my event was the following week. I emailed multiple times to no avail. At that point I started to worry that I had been scammed but that confused me since Zaz was a well known restaurant in Boston/Hyde Park. When I emailed, no response, when I called the number listed, it didn’t even ring. I had to do so much detective work to finally find a number that worked (on a Facebook post), and that’s when I learned that the head of catering was working out of the country and had no internet. This was just two days before the wedding..I understand you can’t help that, but what CAN be helped is that there should be more than one person in charge of reaching out when invoices are paid and to confirm everything was all set. Weddings are already stressful so having to chase the restraint for a confirmation was not stress I needed. On the day of the wedding, they delivered the food and the food was not that good. It was surprising based on the reviews that they have. The chicken looked pink and undercooked, the macaroni and cheese was not good, and the rice was 3/10 at best and it’s supposed to be Haitian rice. I’m Haitian, so I can say that the rice was underwhelming. The vegan cauliflower was pretty good, I’ll give them that, however, overall the food was a solid 4/10. It just sucks that I had to fight and stress to get any communication from them regarding confirmation of the order and then the food was not good.
Food: 1
Service: 1
Kafi Henderson
Great food but damn are y’all ever open?
Smiley X
This business always closed say when closed. Open when they want. Don't answer the phone. Put the hours in the windows or something. Smfh
Niko Torres
Ordered grilled chicken & got something that looked like turkey , chicken wasn’t seasoned or fully cooked …. Waste of
Atmosphere: 1
Food: 1
Service: 1
Elna Bleakney
Such disappointing service but the food was okay.
I placed an order for 4 meals, 3 of which I delivered to family members after taking mine out of the bag. My nephew called to tell me there were no fries with his jerk beef burger. On the phone, I even asked if the burger came with fries, because it was my first time ordering it and my nephew wanted fries. The person, who seem disinterested in talking to me, answered yes.
I called back to ask for fries and the person on the phone said I ordered a Ceasar salad with the burger, I didn't. After a bit of a back of forth, he said I can come pick up the fries.
My nephew went all the way back to Zaz to pick up his fries for an order they messed up. They refused to give him the fries and said he needed to bring back the Ceasar salad first. He didn't even know there was a salad in the bag. He went to get the salad and they then gave him soggy fries to top the poor customer service. Such a disappointment in way to treat customers.
My mom lives in Hyde Park and Zaz was my to go spot when I visited. This experience will have me skip it for the foreseeable future. Customer service has diminished so much over the years.
Food: 3
Service: 1
Jasper Chen
ZAZ Restaurant serves an exceptional salmon burger that stands out in its diverse menu. The welcoming atmosphere and friendly service enhance the dining experience. Enjoy a delightful meal at ZAZ Restaurant.
Atmosphere: 5
Food: 5
Service: 5
Miss F
The person who answered couldn’t have sounded anymore annoyed to be there. Ordered a wrap and disappointed it had so many bones after about two bites. Needless to say I threw it out. The quality is usually there but this time it just wasn’t.
Atmosphere: 5
Food: 2
Service: 2
Tuong Lam
At ZAZ Restaurant, we enjoyed their delightful salmon burger. The burger was a flavorful blend of succulent salmon, perfectly grilled and served with fresh accompaniments. The chic ambiance and attentive service complemented the delicious meal, making it a memorable dining experience.
Dan johnson
I had a fantastic time at ZAZ Restaurant in Hyde Park! The atmosphere was upscale, yet the vibe was relaxed and inviting. The menu featured a variety of Mediterranean cuisine, and I was impressed by the diverse flavors and creative dishes. Whether you're a foodie looking to explore new culinary experiences or simply craving a delicious meal, ZAZ Restaurant is definitely worth a visit.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken and Shrimp Mac & Cheese, Salmon Burger, Jerk Chicken Wrap, Jerk Chicken and Waffles, Zaz Seafood Mac & Cheese
J R
Great food I live right down the street from it in hyde park food is always good and consistent! Service unfortunately the same very bad this time I waited 1.5 hours for my food ordering it on the phone after the staff person told me 30 35 that's a whole other 1 smh want to eat at zaz be prepared to wait
Great food! I had the Cajun pasta with chicken and shrimp. Big portion!!! Came with 9 and made reservations earlier the week. Didn’t know you can dine in. They were so helpful ! Parking is in tight on the street, but there a huge free lot across the street. Their salmon hush puppies are delicious too! We feasted!!!
Atmosphere: 5
Food: 5
Service: 5
larry moore
An excellent restaurant experience, really good quality food, the portions were pre-pandemic, everything I ate was flavorful...we reserved a table for 10 people and everyone was more than satisfied with their respective orders.. I had the Teriyaki Salmon with black rice and a side of fried plantains....the food was well seasoned, I could taste the blend of ginger and teriyaki as well as a bit of pepper...that complemented every bite!Definitely a great spot to visit!
Kid-friendliness: The menu has French fries and chicken tenders, as well as chicken wings
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Ginger Teriyaki Salmon
Alethea DeSouza
This is a must try if you like Caribbean and Asian. It's a fusion!
Great place, great food. See my guy Far at this spot. Very good at taking care of my wife and I. No pressure to order no rush. Food came out in good time and great presentation. Legit spot for food.
The food was alright, had the jerk chicken wrap which never disappoints 10/10, but I also ordered fries and they were soggy and slightly undercooked.The customer service was not so great. Called to place an order for two wraps and the person sounded like they did not want to be there, let alone, talking to people. They got the order wrong and called back to confirm which wraps I had ordered, when I get there to pick it up they only got one wrap instead of two claiming they didn’t hear me say two.
If I could leave 0 stars, I would. Zaz disappointed me on so many levels. I was recommended to try Zaz restaurant as catering for my wedding at my church. I contacted them and everything was alright and communication was steady up until I finished paying the invoice.. then it was radio silence. I was incredibly concerned because my event was the following week. I emailed multiple times to no avail. At that point I started to worry that I had been scammed but that confused me since Zaz was a well known restaurant in Boston/Hyde Park. When I emailed, no response, when I called the number listed, it didn’t even ring. I had to do so much detective work to finally find a number that worked (on a Facebook post), and that’s when I learned that the head of catering was working out of the country and had no internet. This was just two days before the wedding..I understand you can’t help that, but what CAN be helped is that there should be more than one person in charge of reaching out when invoices are paid and to confirm everything was all set. Weddings are already stressful so having to chase the restraint for a confirmation was not stress I needed. On the day of the wedding, they delivered the food and the food was not that good. It was surprising based on the reviews that they have. The chicken looked pink and undercooked, the macaroni and cheese was not good, and the rice was 3/10 at best and it’s supposed to be Haitian rice. I’m Haitian, so I can say that the rice was underwhelming. The vegan cauliflower was pretty good, I’ll give them that, however, overall the food was a solid 4/10. It just sucks that I had to fight and stress to get any communication from them regarding confirmation of the order and then the food was not good.
Food: 1
Service: 1
Great food but damn are y’all ever open?
This business always closed say when closed. Open when they want. Don't answer the phone. Put the hours in the windows or something. Smfh
Ordered grilled chicken & got something that looked like turkey , chicken wasn’t seasoned or fully cooked …. Waste of
Atmosphere: 1
Food: 1
Service: 1
Such disappointing service but the food was okay.
I placed an order for 4 meals, 3 of which I delivered to family members after taking mine out of the bag. My nephew called to tell me there were no fries with his jerk beef burger. On the phone, I even asked if the burger came with fries, because it was my first time ordering it and my nephew wanted fries. The person, who seem disinterested in talking to me, answered yes.
I called back to ask for fries and the person on the phone said I ordered a Ceasar salad with the burger, I didn't. After a bit of a back of forth, he said I can come pick up the fries.
My nephew went all the way back to Zaz to pick up his fries for an order they messed up. They refused to give him the fries and said he needed to bring back the Ceasar salad first. He didn't even know there was a salad in the bag. He went to get the salad and they then gave him soggy fries to top the poor customer service. Such a disappointment in way to treat customers.
My mom lives in Hyde Park and Zaz was my to go spot when I visited. This experience will have me skip it for the foreseeable future. Customer service has diminished so much over the years.
Food: 3
Service: 1
ZAZ Restaurant serves an exceptional salmon burger that stands out in its diverse menu. The welcoming atmosphere and friendly service enhance the dining experience. Enjoy a delightful meal at ZAZ Restaurant.
Atmosphere: 5
Food: 5
Service: 5
The person who answered couldn’t have sounded anymore annoyed to be there. Ordered a wrap and disappointed it had so many bones after about two bites. Needless to say I threw it out. The quality is usually there but this time it just wasn’t.
Atmosphere: 5
Food: 2
Service: 2
At ZAZ Restaurant, we enjoyed their delightful salmon burger. The burger was a flavorful blend of succulent salmon, perfectly grilled and served with fresh accompaniments. The chic ambiance and attentive service complemented the delicious meal, making it a memorable dining experience.
I had a fantastic time at ZAZ Restaurant in Hyde Park! The atmosphere was upscale, yet the vibe was relaxed and inviting. The menu featured a variety of Mediterranean cuisine, and I was impressed by the diverse flavors and creative dishes. Whether you're a foodie looking to explore new culinary experiences or simply craving a delicious meal, ZAZ Restaurant is definitely worth a visit.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken and Shrimp Mac & Cheese, Salmon Burger, Jerk Chicken Wrap, Jerk Chicken and Waffles, Zaz Seafood Mac & Cheese
Great food I live right down the street from it in hyde park food is always good and consistent! Service unfortunately the same very bad this time I waited 1.5 hours for my food ordering it on the phone after the staff person told me 30 35 that's a whole other 1 smh want to eat at zaz be prepared to wait
Food: 5
Service: 1
Recommended dishes: Salmon Burger, Jerk Salmon
Restaurantji Recommends
Great food! I had the Cajun pasta with chicken and shrimp. Big portion!!! Came with 9 and made reservations earlier the week. Didn’t know you can dine in. They were so helpful ! Parking is in tight on the street, but there a huge free lot across the street. Their salmon hush puppies are delicious too! We feasted!!!
Atmosphere: 5
Food: 5
Service: 5
An excellent restaurant experience, really good quality food, the portions were pre-pandemic, everything I ate was flavorful...we reserved a table for 10 people and everyone was more than satisfied with their respective orders.. I had the Teriyaki Salmon with black rice and a side of fried plantains....the food was well seasoned, I could taste the blend of ginger and teriyaki as well as a bit of pepper...that complemented every bite!Definitely a great spot to visit!
Kid-friendliness: The menu has French fries and chicken tenders, as well as chicken wings
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Ginger Teriyaki Salmon
This is a must try if you like Caribbean and Asian. It's a fusion!
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Jackfruit, Ginger Teriyaki Salmon
Great place, great food. See my guy Far at this spot. Very good at taking care of my wife and I. No pressure to order no rush. Food came out in good time and great presentation. Legit spot for food.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Jerk Chicken Wrap, Cajun Chicken, Jerk Chicken Caesar Wrap
The food was alright, had the jerk chicken wrap which never disappoints 10/10, but I also ordered fries and they were soggy and slightly undercooked.The customer service was not so great. Called to place an order for two wraps and the person sounded like they did not want to be there, let alone, talking to people. They got the order wrong and called back to confirm which wraps I had ordered, when I get there to pick it up they only got one wrap instead of two claiming they didn’t hear me say two.
Food: 4
Service: 1
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