They mess up my online order every single time. With GrubHub. With seamless. With Uber eats. I just paid $25 for a Sundae that wasn’t very big. All of the extras I got should not have fit in the cup and should have been on the side. And most the extras I ordered on the side did not show up at all. Total rip off. This was the last straw. No more Ben & Jerry’s in Braintree.
Robert Hoffman
Great ice cream 🍦 😋 and all employees outstanding. Thanks for free ice cream day. Nice treat to start Spring. Keep up the great work highly recommend I'll be back.
kaipo904
Got their chocolate dipped waffle cup from their case (which was super foggy & had condensation on the inside) & the waffle was so chewy I had a hard time eating it. It also tasted a little funky & stale. The chocolate had a funny texture too. Their Ice cream was good though.
Zubayda Abdulkarim
That was my first time I have tried Ice-cream here and I enjoyed it.
LJ
I absolutely adore this place! The atmosphere is so clean and inviting. The staff is incredibly friendly and attentive. And the ice cream? It's simply the best! I really appreciate the care they put into everything.
정연우
Per Masid
S P
The flavors are endless and they taste good
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Mango
Nicole Mariani
PLANT BASED deliciousness for the win!!! They have amazing customer service here. Friendly staff that are super kind. I was excited to enjoy a plant-based ice cream dish with toppings. I came back a second night before I flew back home. If I’m ever in this area again, I will pay this location another visit.
What to say! Yummy Ice Creams and shakes. Friendly and polite staff. These treat prices not too high too. They are located in the small mall with other shops. Parking is available as well. There are some indoor seating. And have some outdoor table with seats, sometimes we need to wait. Also it may not be that clean as I would like, but depends on the day. So I took a point away!
Atmosphere: 4
Food: 5
Service: 5
k
Tried this Ben & Jerry’s for the first time on Free Cone Day. The line looked intimidating (though not as bad as the Boston locations) but moved pretty quickly; the total wait time was 10-15 minutes from the end of the sidewalk. The workers were friendly and efficient. I tried the Coconut Seven Layer Bar and also got to taste my friend’s Strawberry Cheesecake. I liked the texture and taste of the Strawberry Cheesecake more. The coconut in the other one was not strong enough (not bad overall, but I wouldn’t get it again). I really wanted to try the mango as well but alas next time. Don’t know if the waffle cones are made in-house, but they tasted average.
This branch is located in a plaza with a bunch of other stores, so there is a free parking lot, but it is a bit of a nightmare to get into and out of when crowded. There are tables outside for you to sit, or you can sit on the stairs to the side, as a lot of people were doing (just be mindful as to not block the way).
Atmosphere: 4
Food: 4
Service: 4
_
Tried this Ben & Jerry’s for the first time on Free Cone Day. The line looked intimidating (though not as bad as the Boston locations) but moved pretty quickly; the total wait time was 10-15 minutes from the end of the sidewalk. The workers were friendly and efficient. I tried the Coconut Seven Layer Bar and also got to taste my friend’s Strawberry Cheesecake. I liked the texture and taste of the Strawberry Cheesecake more. The coconut in the other one was not strong enough (not bad overall, but I wouldn’t get it again). I really wanted to try the mango as well but alas next time. Don’t know if the waffle cones are made in-house, but they tasted average.
This branch is located in a plaza with a bunch of other stores, so there is a free parking lot, but it is a bit of a nightmare to get into and out of when crowded. There are tables outside for you to sit, or you can sit on the stairs to the side, as a lot of people were doing (just be mindful as to not block the way).
Atmosphere: 4
Food: 4
Service: 4
Kimberly
Tried this Ben & Jerry’s for the first time on Free Cone Day. The line looked intimidating (though not as bad as the Boston locations) but moved pretty quickly; the total wait time was 10-15 minutes from the end of the sidewalk. The workers were friendly and efficient. I tried the Coconut Seven Layer Bar and also got to taste my friend’s Strawberry Cheesecake. I liked the texture and taste of the Strawberry Cheesecake more. The coconut in the other one was not strong enough (not bad overall, but I wouldn’t get it again). I really wanted to try the mango as well but alas next time. Don’t know if the waffle cones are made in-house, but they tasted average.This branch is located in a plaza with a bunch of other stores, so there is a free parking lot, but it is a bit of a nightmare to get into and out of when crowded. There are tables outside for you to sit, or you can sit on the stairs to the side, as a lot of people were doing (just be mindful as to not block the way).
Atmosphere: 4
Food: 4
Service: 4
adamltw
Delicious Ben and Jerry's flavors. There were some ice crystals in mine (maybe ice cream unfreezes and then refreezes ?)
They mess up my online order every single time. With GrubHub. With seamless. With Uber eats. I just paid $25 for a Sundae that wasn’t very big. All of the extras I got should not have fit in the cup and should have been on the side. And most the extras I ordered on the side did not show up at all. Total rip off. This was the last straw. No more Ben & Jerry’s in Braintree.
Great ice cream 🍦 😋 and all employees outstanding. Thanks for free ice cream day. Nice treat to start Spring. Keep up the great work highly recommend I'll be back.
Got their chocolate dipped waffle cup from their case (which was super foggy & had condensation on the inside) & the waffle was so chewy I had a hard time eating it. It also tasted a little funky & stale. The chocolate had a funny texture too. Their Ice cream was good though.
That was my first time I have tried Ice-cream here and I enjoyed it.
I absolutely adore this place! The atmosphere is so clean and inviting. The staff is incredibly friendly and attentive. And the ice cream? It's simply the best! I really appreciate the care they put into everything.
Per Masid
The flavors are endless and they taste good
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Mango
PLANT BASED deliciousness for the win!!!
They have amazing customer service here. Friendly staff that are super kind. I was excited to enjoy a plant-based ice cream dish with toppings. I came back a second night before I flew back home. If I’m ever in this area again, I will pay this location another visit.
Atmosphere: 5
Food: 5
Service: 5
Tastes good. dairy free options.
Vegetarian options: Dairy free
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Vegan Chocolate Chip Cookie Dough
The staff on the phone is very rude she said your too fat to eat ice cream
Atmosphere: 3
Food: 1
Service: 1
Recommended dishes: Snackable Cookie Dough Chunks, Mango
Restaurantji Recommends
What to say! Yummy Ice Creams and shakes. Friendly and polite staff. These treat prices not too high too.
They are located in the small mall with other shops. Parking is available as well.
There are some indoor seating. And have some outdoor table with seats, sometimes we need to wait. Also it may not be that clean as I would like, but depends on the day. So I took a point away!
Atmosphere: 4
Food: 5
Service: 5
Tried this Ben & Jerry’s for the first time on Free Cone Day. The line looked intimidating (though not as bad as the Boston locations) but moved pretty quickly; the total wait time was 10-15 minutes from the end of the sidewalk. The workers were friendly and efficient. I tried the Coconut Seven Layer Bar and also got to taste my friend’s Strawberry Cheesecake. I liked the texture and taste of the Strawberry Cheesecake more. The coconut in the other one was not strong enough (not bad overall, but I wouldn’t get it again). I really wanted to try the mango as well but alas next time. Don’t know if the waffle cones are made in-house, but they tasted average.
This branch is located in a plaza with a bunch of other stores, so there is a free parking lot, but it is a bit of a nightmare to get into and out of when crowded. There are tables outside for you to sit, or you can sit on the stairs to the side, as a lot of people were doing (just be mindful as to not block the way).
Atmosphere: 4
Food: 4
Service: 4
Tried this Ben & Jerry’s for the first time on Free Cone Day. The line looked intimidating (though not as bad as the Boston locations) but moved pretty quickly; the total wait time was 10-15 minutes from the end of the sidewalk. The workers were friendly and efficient. I tried the Coconut Seven Layer Bar and also got to taste my friend’s Strawberry Cheesecake. I liked the texture and taste of the Strawberry Cheesecake more. The coconut in the other one was not strong enough (not bad overall, but I wouldn’t get it again). I really wanted to try the mango as well but alas next time. Don’t know if the waffle cones are made in-house, but they tasted average.
This branch is located in a plaza with a bunch of other stores, so there is a free parking lot, but it is a bit of a nightmare to get into and out of when crowded. There are tables outside for you to sit, or you can sit on the stairs to the side, as a lot of people were doing (just be mindful as to not block the way).
Atmosphere: 4
Food: 4
Service: 4
Tried this Ben & Jerry’s for the first time on Free Cone Day. The line looked intimidating (though not as bad as the Boston locations) but moved pretty quickly; the total wait time was 10-15 minutes from the end of the sidewalk. The workers were friendly and efficient. I tried the Coconut Seven Layer Bar and also got to taste my friend’s Strawberry Cheesecake. I liked the texture and taste of the Strawberry Cheesecake more. The coconut in the other one was not strong enough (not bad overall, but I wouldn’t get it again). I really wanted to try the mango as well but alas next time. Don’t know if the waffle cones are made in-house, but they tasted average.This branch is located in a plaza with a bunch of other stores, so there is a free parking lot, but it is a bit of a nightmare to get into and out of when crowded. There are tables outside for you to sit, or you can sit on the stairs to the side, as a lot of people were doing (just be mindful as to not block the way).
Atmosphere: 4
Food: 4
Service: 4
Delicious Ben and Jerry's flavors. There were some ice crystals in mine (maybe ice cream unfreezes and then refreezes ?)
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