PLANT BASED deliciousness for the win!!! They have amazing customer service here. Friendly staff that are super kind. I was excited to enjoy a plant-based ice cream dish with toppings. I came back a second night before I flew back home. If I’m ever in this area again, I will pay this location another visit.
What to say! Yummy Ice Creams and shakes. Friendly and polite staff. These treat prices not too high too. They are located in the small mall with other shops. Parking is available as well. There are some indoor seating. And have some outdoor table with seats, sometimes we need to wait. Also it may not be that clean as I would like, but depends on the day. So I took a point away!
Atmosphere: 4
Food: 5
Service: 5
k
Tried this Ben & Jerry’s for the first time on Free Cone Day. The line looked intimidating (though not as bad as the Boston locations) but moved pretty quickly; the total wait time was 10-15 minutes from the end of the sidewalk. The workers were friendly and efficient. I tried the Coconut Seven Layer Bar and also got to taste my friend’s Strawberry Cheesecake. I liked the texture and taste of the Strawberry Cheesecake more. The coconut in the other one was not strong enough (not bad overall, but I wouldn’t get it again). I really wanted to try the mango as well but alas next time. Don’t know if the waffle cones are made in-house, but they tasted average.
This branch is located in a plaza with a bunch of other stores, so there is a free parking lot, but it is a bit of a nightmare to get into and out of when crowded. There are tables outside for you to sit, or you can sit on the stairs to the side, as a lot of people were doing (just be mindful as to not block the way).
Atmosphere: 4
Food: 4
Service: 4
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Tried this Ben & Jerry’s for the first time on Free Cone Day. The line looked intimidating (though not as bad as the Boston locations) but moved pretty quickly; the total wait time was 10-15 minutes from the end of the sidewalk. The workers were friendly and efficient. I tried the Coconut Seven Layer Bar and also got to taste my friend’s Strawberry Cheesecake. I liked the texture and taste of the Strawberry Cheesecake more. The coconut in the other one was not strong enough (not bad overall, but I wouldn’t get it again). I really wanted to try the mango as well but alas next time. Don’t know if the waffle cones are made in-house, but they tasted average.
This branch is located in a plaza with a bunch of other stores, so there is a free parking lot, but it is a bit of a nightmare to get into and out of when crowded. There are tables outside for you to sit, or you can sit on the stairs to the side, as a lot of people were doing (just be mindful as to not block the way).
Atmosphere: 4
Food: 4
Service: 4
Kimberly
Tried this Ben & Jerry’s for the first time on Free Cone Day. The line looked intimidating (though not as bad as the Boston locations) but moved pretty quickly; the total wait time was 10-15 minutes from the end of the sidewalk. The workers were friendly and efficient. I tried the Coconut Seven Layer Bar and also got to taste my friend’s Strawberry Cheesecake. I liked the texture and taste of the Strawberry Cheesecake more. The coconut in the other one was not strong enough (not bad overall, but I wouldn’t get it again). I really wanted to try the mango as well but alas next time. Don’t know if the waffle cones are made in-house, but they tasted average.This branch is located in a plaza with a bunch of other stores, so there is a free parking lot, but it is a bit of a nightmare to get into and out of when crowded. There are tables outside for you to sit, or you can sit on the stairs to the side, as a lot of people were doing (just be mindful as to not block the way).
Atmosphere: 4
Food: 4
Service: 4
adamltw
Delicious Ben and Jerry's flavors. There were some ice crystals in mine (maybe ice cream unfreezes and then refreezes ?)
Y’all! I just had the most amazing experience at Ben and Jerry’s in Braintree. I told the (very young kid) that was working I had a gluten allergy. He knew immediately, washed his hands, put gloves on, went to get a new container of ice cream, fresh toppings. I could cry. If the employee who did this sees this, I just wanted to say thank you, you truly made me feel normal for once. It seriously meant so much to me. You really really filled my cup, keep being awesome
Atmosphere: 5
Food: 5
Service: 5
Old Colony Masons
Great shakes
Peter Bonhomme
My wife and I walked in and the guy working ignored us. He went back in the back to do something came back out while we were still at counter looked at both of us turned away again. By far the worse customer service. Like we were the only ones there and he never acknowledged us. Please avoid this place at all cost. There are other places in the same plaza that will have comparable items.
JJ Moise
The guy ignored me when I walked in today. Looked right at me and pretended like I didn’t exist. So I left and it looks like it’s a recurring thing. From another couple that was there just before me.
Per Masid
The flavors are endless and they taste good
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Mango
PLANT BASED deliciousness for the win!!!
They have amazing customer service here. Friendly staff that are super kind. I was excited to enjoy a plant-based ice cream dish with toppings. I came back a second night before I flew back home. If I’m ever in this area again, I will pay this location another visit.
Atmosphere: 5
Food: 5
Service: 5
Tastes good. dairy free options.
Vegetarian options: Dairy free
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Vegan Chocolate Chip Cookie Dough
The staff on the phone is very rude she said your too fat to eat ice cream
Atmosphere: 3
Food: 1
Service: 1
Recommended dishes: Snackable Cookie Dough Chunks, Mango
What to say! Yummy Ice Creams and shakes. Friendly and polite staff. These treat prices not too high too.
They are located in the small mall with other shops. Parking is available as well.
There are some indoor seating. And have some outdoor table with seats, sometimes we need to wait. Also it may not be that clean as I would like, but depends on the day. So I took a point away!
Atmosphere: 4
Food: 5
Service: 5
Tried this Ben & Jerry’s for the first time on Free Cone Day. The line looked intimidating (though not as bad as the Boston locations) but moved pretty quickly; the total wait time was 10-15 minutes from the end of the sidewalk. The workers were friendly and efficient. I tried the Coconut Seven Layer Bar and also got to taste my friend’s Strawberry Cheesecake. I liked the texture and taste of the Strawberry Cheesecake more. The coconut in the other one was not strong enough (not bad overall, but I wouldn’t get it again). I really wanted to try the mango as well but alas next time. Don’t know if the waffle cones are made in-house, but they tasted average.
This branch is located in a plaza with a bunch of other stores, so there is a free parking lot, but it is a bit of a nightmare to get into and out of when crowded. There are tables outside for you to sit, or you can sit on the stairs to the side, as a lot of people were doing (just be mindful as to not block the way).
Atmosphere: 4
Food: 4
Service: 4
Tried this Ben & Jerry’s for the first time on Free Cone Day. The line looked intimidating (though not as bad as the Boston locations) but moved pretty quickly; the total wait time was 10-15 minutes from the end of the sidewalk. The workers were friendly and efficient. I tried the Coconut Seven Layer Bar and also got to taste my friend’s Strawberry Cheesecake. I liked the texture and taste of the Strawberry Cheesecake more. The coconut in the other one was not strong enough (not bad overall, but I wouldn’t get it again). I really wanted to try the mango as well but alas next time. Don’t know if the waffle cones are made in-house, but they tasted average.
This branch is located in a plaza with a bunch of other stores, so there is a free parking lot, but it is a bit of a nightmare to get into and out of when crowded. There are tables outside for you to sit, or you can sit on the stairs to the side, as a lot of people were doing (just be mindful as to not block the way).
Atmosphere: 4
Food: 4
Service: 4
Tried this Ben & Jerry’s for the first time on Free Cone Day. The line looked intimidating (though not as bad as the Boston locations) but moved pretty quickly; the total wait time was 10-15 minutes from the end of the sidewalk. The workers were friendly and efficient. I tried the Coconut Seven Layer Bar and also got to taste my friend’s Strawberry Cheesecake. I liked the texture and taste of the Strawberry Cheesecake more. The coconut in the other one was not strong enough (not bad overall, but I wouldn’t get it again). I really wanted to try the mango as well but alas next time. Don’t know if the waffle cones are made in-house, but they tasted average.This branch is located in a plaza with a bunch of other stores, so there is a free parking lot, but it is a bit of a nightmare to get into and out of when crowded. There are tables outside for you to sit, or you can sit on the stairs to the side, as a lot of people were doing (just be mindful as to not block the way).
Atmosphere: 4
Food: 4
Service: 4
Delicious Ben and Jerry's flavors. There were some ice crystals in mine (maybe ice cream unfreezes and then refreezes ?)
Restaurantji Recommends
Y’all! I just had the most amazing experience at Ben and Jerry’s in Braintree. I told the (very young kid) that was working I had a gluten allergy. He knew immediately, washed his hands, put gloves on, went to get a new container of ice cream, fresh toppings. I could cry. If the employee who did this sees this, I just wanted to say thank you, you truly made me feel normal for once. It seriously meant so much to me. You really really filled my cup, keep being awesome
Atmosphere: 5
Food: 5
Service: 5
Great shakes
My wife and I walked in and the guy working ignored us. He went back in the back to do something came back out while we were still at counter looked at both of us turned away again. By far the worse customer service. Like we were the only ones there and he never acknowledged us. Please avoid this place at all cost. There are other places in the same plaza that will have comparable items.
The guy ignored me when I walked in today. Looked right at me and pretended like I didn’t exist. So I left and it looks like it’s a recurring thing. From another couple that was there just before me.
EXCELLENT!
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