Although I absolutely love BWW this location is unfortunately closing I can't speak for the table service because I've only ever picked up from this location.
Lauren R.
We came for the wings, stayed for the beer, and enjoyed the sports. We loved the service, food, and ambiance at the buffalo wild wings in braintree. We even got free fries from our friendly waitress! Simply can't beat $3 tall beers. The wings had the perfect amount of sauce and the onion rings were crispy and delicious. Overall, had an incredible experience. Unfortunately would not recommend coming here, though, because tonight was their last night in business.
Blake J.
Once a favorite BWW has gone to sh**. It's a shame. Cooks probably don't care about the food they are preparing. And that is why you get food that looks like this. A little bit of pride goes A looong way. Don't go to this location. Even if you read good reviews. Don't do it. No matter how much you love BWW.
Rosi Martinez
Service was amazing!! Hostess and waiter were super friendly. Our waiter got our entire order correct without even writing it down!! Will definitely be back. Renee and our waiter (I’m so sorry I forgot the name) thank you so much for being so kind and loving.
Terrance Jean-Jacques
I too don’t know what happened post Covid but Buffalo Wild Wings used to be my place to go especially for UFC events. Hadn’t looked at the reviews before hand but we were anxious to catch the fights last night. When we walked in the people walked us out had warned us the service was extremely slow.We decided to sit at the bar and were sitting there for atleast 20 minutes before even being acknowledged. The counters and everything hadn’t been washed from previous guests. We then had to wait for our drinks to come a while and we were there for over an hour after our food was ordered before I decided to address it. We then waited another half an hour after the complaint in which we decided to get the food to go. We were told because of the extreme inconvenience that we would get a credit for a future visit however that wasn’t the case. We ended up being at this location for almost 2 hours with nothing coming of it. I wish we were the only one that experienced this but as I looked around, everyone was complaint and some people were being charged for things the never even received.
Scott A.
These human beings don't want you dining in their restaurant. The same treatment across all these reviews .. completely empty place and still no service. We were there 3 hours and barely got our food, when it came, it was cold, missing elements, or flat out wrong.
Lily Gardam
I feel bad to give this place a negative review. My food was delicious and the staff were superbly capable especially in the circumstances.The restaurant is currently very understaffed. We went there on a Sunday afternoon, and they had one server covering almost half the tables in the restaurant, including one with at least 10 people. Because of this, it was very hard to get things we needed in a prompt manner. For most of our meal we had no silverware. I waited at least 15 minutes for my side of Mac n Cheese, and at least 15 more to see if the server could bring me a fork to eat it with. I Again, this server was great and very capable at his job, just stretched way too thin. (When we paid, he told us he actually had to stop serving for a bit to go and cook.)Because of the lack of adequate staff, it was not a good dining experience. I don't know what specifically is happening here that prevents staff retention/hiring but the effects can be felt.
Jackie Barnes
My group and I went here for dinner and we’re discriminated against.Upon our arrival we were told to wait 15 minutes to wait for seating in a mostly empty restaurant- easy to assume they have a staffing issue. We were sat and our oder was taken as normal.Everything in our order came out wrong- we ordered alcohol and received only soda. Not long after the music was turned off and the sound of the football game was turned on loud with booming commercials.We watched other tables get served food and we asked for the alcohol we ordered. After seeing two other tables receive food we asked someone to put our food in to go containers.After asking this we finally received the drinks we ACTUALLY ordered. It took even longer to actually get our food and another table was served.When we paid up our bill- there was no acknowledgement of our predicament or the incorrect drinks taken off the bill.We went to the car to eat and they provided no utensils or napkins. Upon finally eating after being in the establishment for over an hour all of our food was extremely spicy. This food was well over spiced- even for things that was not suppose to be spicy at all.We could not finish our food and left knowing we had been shown discrimination. This is completely inappropriate behaviour and I will be looking for my money back.
Courtney Ballard
if i could give zero stars i would. I placed a pick up order online only to get to the restaurant and they tell me they never got my order 40 minutes after i’d been waiting. I told the girl my name 3 different times as she went to the back to look for my order. The first time she came out she said it wasn’t ready yet. The second time she came out she told me only half the order was ready. The last time she came out she told me they didn’t in fact have an order under my name and that she confused my order with another name. Her excuse was that they were short staffed and she has a lot of orders. Why not say you didn’t have my order to begin with.
Angela
My family and I have really enjoyed other Buffalo Wild Wings locations, so we believed this would be the same experience. When we walked in there was only bar service and one other party in the store. Which we thought would be fine for a week day at lunch. We ended up waiting 45 minutes for two lunch meals, the food was cold, and they got half the order wrong, completely mixing up sauces and forgetting parts of our meal. The young man working at the bar was very kind and understanding, he kept apologizing for the wait time, and tried to get us some help with our order, there were two interviews happening at the time, and he ended up interrupting one of them to try and speed up our wait for help. The manager ended his first interview and then jumped straight into the second one without even acknowledging us, but looking right at us. We had to leave because we just couldn't wait anymore. The young man serving us is the only reason this review isn't getting 1 Star. He was lovely and really tried his best but it seems like no one else cared to listen. Poor management seems to be an issue at this location, so be understanding of that before going to dine here.
I'm not letting this place waste any more of my time than they already have but STAY FAR AWAY. From incompetent managers and staff to absurd wait times to terrible food quality this place truly takes the cake for being AWFUL. But if you wanna hear the bartender and servers trash talk other customers for leaving bad tips (despite their sub McDonald's service) then maybe this is the place for you. I'll save the rest of my details for corporate. THIS PLACE SHOULD SHUT DOWN. Oh did I mention the manager (I think his name was Tyler?) is a moron?
Andy W.
Wow I don't even know where to start. The person that owns this place should be ashamed of himself. I went in and it took me over an hour to get a second drink. I get people get busy but the disrespect that came with it... the manager even came out and proceeded to be rude (**** with glasses) . I've never been treated worse! I hope the bartender and manager get reprimanded for there disrespect to me and other customers. This place needs to shut down to get a restart...embarrassing
Wilcocol a.
Notoriously bad service. Even for takeout. Ordered a combo with 4 blue cheeses and they gave me little tiny cups that were half full (pics attached). Combo came with a large fry, fry container was barely half full. What the heck? I tipped you guys too. Last time I'll make that mistake. If you go sit down, prepare to wait like 15 minutes for a beer at the bar. Don't even think about a special request on your food. Food will come 40 minutes late then the waitress will blame you because you asked for wings cooked well done. Not at all an unusual request for chicken wings. Get it together guys.
Patrick Rekczis
It was a week night so for it to be slow was expected. There wasn't many people there maybe 20, so for the service we got I felt was subpar at best. The new bird Dawgs were not good sampled all 3. Pulled the chicken from the and just ate that. Wouldn't recommend so good thing they a limited time. Wings were good like normal.
caroline bertrand
i have never in my life spent $65 for an order with 6 pieces of chicken tinier than my pinky toe (for $11 mind you). don't even get me started on these damn"LARGE"fries, $8 for an actual handful. we picked it up probably 5 minutes after it was ready and the whole order was ice cold. the chicken was fatty and hard. don't order from here go to an actual nice place and spend ur $65 somewhere else
Although I absolutely love BWW this location is unfortunately closing I can't speak for the table service because I've only ever picked up from this location.
We came for the wings, stayed for the beer, and enjoyed the sports. We loved the service, food, and ambiance at the buffalo wild wings in braintree. We even got free fries from our friendly waitress! Simply can't beat $3 tall beers. The wings had the perfect amount of sauce and the onion rings were crispy and delicious. Overall, had an incredible experience. Unfortunately would not recommend coming here, though, because tonight was their last night in business.
Once a favorite BWW has gone to sh**. It's a shame. Cooks probably don't care about the food they are preparing. And that is why you get food that looks like this. A little bit of pride goes A looong way. Don't go to this location. Even if you read good reviews. Don't do it. No matter how much you love BWW.
Service was amazing!! Hostess and waiter were super friendly. Our waiter got our entire order correct without even writing it down!! Will definitely be back. Renee and our waiter (I’m so sorry I forgot the name) thank you so much for being so kind and loving.
I too don’t know what happened post Covid but Buffalo Wild Wings used to be my place to go especially for UFC events. Hadn’t looked at the reviews before hand but we were anxious to catch the fights last night. When we walked in the people walked us out had warned us the service was extremely slow.We decided to sit at the bar and were sitting there for atleast 20 minutes before even being acknowledged. The counters and everything hadn’t been washed from previous guests. We then had to wait for our drinks to come a while and we were there for over an hour after our food was ordered before I decided to address it. We then waited another half an hour after the complaint in which we decided to get the food to go. We were told because of the extreme inconvenience that we would get a credit for a future visit however that wasn’t the case. We ended up being at this location for almost 2 hours with nothing coming of it. I wish we were the only one that experienced this but as I looked around, everyone was complaint and some people were being charged for things the never even received.
These human beings don't want you dining in their restaurant. The same treatment across all these reviews .. completely empty place and still no service. We were there 3 hours and barely got our food, when it came, it was cold, missing elements, or flat out wrong.
I feel bad to give this place a negative review. My food was delicious and the staff were superbly capable especially in the circumstances.The restaurant is currently very understaffed. We went there on a Sunday afternoon, and they had one server covering almost half the tables in the restaurant, including one with at least 10 people. Because of this, it was very hard to get things we needed in a prompt manner. For most of our meal we had no silverware. I waited at least 15 minutes for my side of Mac n Cheese, and at least 15 more to see if the server could bring me a fork to eat it with. I Again, this server was great and very capable at his job, just stretched way too thin. (When we paid, he told us he actually had to stop serving for a bit to go and cook.)Because of the lack of adequate staff, it was not a good dining experience. I don't know what specifically is happening here that prevents staff retention/hiring but the effects can be felt.
My group and I went here for dinner and we’re discriminated against.Upon our arrival we were told to wait 15 minutes to wait for seating in a mostly empty restaurant- easy to assume they have a staffing issue. We were sat and our oder was taken as normal.Everything in our order came out wrong- we ordered alcohol and received only soda. Not long after the music was turned off and the sound of the football game was turned on loud with booming commercials.We watched other tables get served food and we asked for the alcohol we ordered. After seeing two other tables receive food we asked someone to put our food in to go containers.After asking this we finally received the drinks we ACTUALLY ordered. It took even longer to actually get our food and another table was served.When we paid up our bill- there was no acknowledgement of our predicament or the incorrect drinks taken off the bill.We went to the car to eat and they provided no utensils or napkins. Upon finally eating after being in the establishment for over an hour all of our food was extremely spicy. This food was well over spiced- even for things that was not suppose to be spicy at all.We could not finish our food and left knowing we had been shown discrimination. This is completely inappropriate behaviour and I will be looking for my money back.
if i could give zero stars i would. I placed a pick up order online only to get to the restaurant and they tell me they never got my order 40 minutes after i’d been waiting. I told the girl my name 3 different times as she went to the back to look for my order. The first time she came out she said it wasn’t ready yet. The second time she came out she told me only half the order was ready. The last time she came out she told me they didn’t in fact have an order under my name and that she confused my order with another name. Her excuse was that they were short staffed and she has a lot of orders. Why not say you didn’t have my order to begin with.
My family and I have really enjoyed other Buffalo Wild Wings locations, so we believed this would be the same experience. When we walked in there was only bar service and one other party in the store. Which we thought would be fine for a week day at lunch. We ended up waiting 45 minutes for two lunch meals, the food was cold, and they got half the order wrong, completely mixing up sauces and forgetting parts of our meal. The young man working at the bar was very kind and understanding, he kept apologizing for the wait time, and tried to get us some help with our order, there were two interviews happening at the time, and he ended up interrupting one of them to try and speed up our wait for help. The manager ended his first interview and then jumped straight into the second one without even acknowledging us, but looking right at us. We had to leave because we just couldn't wait anymore. The young man serving us is the only reason this review isn't getting 1 Star. He was lovely and really tried his best but it seems like no one else cared to listen. Poor management seems to be an issue at this location, so be understanding of that before going to dine here.
Restaurantji Recommends
I'm not letting this place waste any more of my time than they already have but STAY FAR AWAY. From incompetent managers and staff to absurd wait times to terrible food quality this place truly takes the cake for being AWFUL. But if you wanna hear the bartender and servers trash talk other customers for leaving bad tips (despite their sub McDonald's service) then maybe this is the place for you. I'll save the rest of my details for corporate. THIS PLACE SHOULD SHUT DOWN. Oh did I mention the manager (I think his name was Tyler?) is a moron?
Wow I don't even know where to start. The person that owns this place should be ashamed of himself. I went in and it took me over an hour to get a second drink. I get people get busy but the disrespect that came with it... the manager even came out and proceeded to be rude (**** with glasses) . I've never been treated worse! I hope the bartender and manager get reprimanded for there disrespect to me and other customers. This place needs to shut down to get a restart...embarrassing
Notoriously bad service. Even for takeout. Ordered a combo with 4 blue cheeses and they gave me little tiny cups that were half full (pics attached). Combo came with a large fry, fry container was barely half full. What the heck? I tipped you guys too. Last time I'll make that mistake. If you go sit down, prepare to wait like 15 minutes for a beer at the bar. Don't even think about a special request on your food. Food will come 40 minutes late then the waitress will blame you because you asked for wings cooked well done. Not at all an unusual request for chicken wings. Get it together guys.
It was a week night so for it to be slow was expected. There wasn't many people there maybe 20, so for the service we got I felt was subpar at best. The new bird Dawgs were not good sampled all 3. Pulled the chicken from the and just ate that. Wouldn't recommend so good thing they a limited time. Wings were good like normal.
i have never in my life spent $65 for an order with 6 pieces of chicken tinier than my pinky toe (for $11 mind you). don't even get me started on these damn"LARGE"fries, $8 for an actual handful. we picked it up probably 5 minutes after it was ready and the whole order was ice cold. the chicken was fatty and hard. don't order from here go to an actual nice place and spend ur $65 somewhere else