Dunkin'
551 Granite St, Braintree
(781) 843-9830
Recent Reviews
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Kind fast prompt
Atmosphere: 5
Food: 5
Service: 5
they constantly make mistakes
Great staff and great Supervisor Megan! Dropped by for some $6 meal and other snacks and staff and Supervisor Megan were awesome! I see other people reviews and it depends who they've encounter on the clock when ordering.
Parking: Easy peasy
Atmosphere: 5
Food: 5
Service: 5
The supervisor was super mean and bad to the customers and the service is so bad, I will never go back there's !
Usually have good experiences here. Today was the worst encounter I’ve ever had to deal with over a misunderstanding of words. Two women got super rude and disgusting because I asked for lighter ice in my coffee. When she said it was already made I said it’s ok she didn’t have to remake it. I then stated it seemed like it was a little bit of a struggle for the ringer to figure out how to ring out what I wanted. Then one of the Ladies started going off saying I was being rude. She said saying he was struggling was disrespectful because he was only 16 and new. Like I was supposed to know his age. First off I never disrespected the ringer or said anything to him about his service. I thanked him and tipped him when he was done ringing me out even though I knew my order was wrong. When I proceeded to state that I wasn’t disrespecting him but that he was struggling to figure it out. I was asked to leave the store, my food was thrown at me & she threatened to call the police and told me I was no longer invited back to the store. I would never step foot back in there after their disrespect. Those two females need to get it together and do better instead of arguing with customers who have low comprehension skills. The cashier was fine tried his best and was never rude. But the other two were acting your than him and should have been up there helping him if they knew he was still learning. Because again my order was completely wrong so obviously he was having some trouble figuring out what is what. Maybe helping him instead of cussing out the customers would have been a better move professionally!
Service: 1
Good place to get a cup of coffee
Atmosphere: 5
Food: 5
Service: 5
I have ordered 2 bacon eggs and white cheddar on a wrap and a few other items. A female cashier and a male cashier gave me a disgusting attitude as soon as I had asked them if they can retoasted the wraps because the cheese was not melted she say oh we can not retoasted the wraps we can not melted the cheese that was the stupid response I have ever heard from a simple cashier been very UNPROFESSIONAL and acting like the customer can ask how we want the food in general at the end they did tosted because i ask for my money back .... very UNPROFESSIONAL !!!
Atmosphere: 2
Food: 2
Service: 1
SO THIS WAS THE BEST DUNKINS I HAVE BEEN TO IN YEARS IF NOT MY WHOLE LIFE. THE EMPLOYEES AT THIS DUNKINS WERE WAY TO NICE I ALMOST THOUGHT INWAS GETTING PRANKED! THE ATMOSPHERE OF THIS STAFF ARE THE GOALS!!!
Parking: Convenient handicap parking for my mom
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Everything Stuffed Bagel Minis, Hash Browns
John the morning person is great
Atmosphere: 5
Food: 5
Service: 5
Just a standard dunks
Atmosphere: 5
Food: 4
Service: 5
Restaurantji Recommends
What I just witness was totally insane a worker a male worker at that just tried to attack a women because she came there to ask for the higher ups info 2 guys had to stop this guy from attacking her that was a wild scene I just sat in my car in wow never in life did I experience something like that before smh do better with the people you higher
Atmosphere: 1
Food: 1
Service: 1
I just witness a altercations here with a young man approach a woman in a threatening manner and 2 guys that were customers had to hold him back from attacking the women who was trying to get info on a managers number it was crazy and so unprofessional
Atmosphere: 1
Food: 1
Service: 1
Excellent service
Atmosphere: 5
Food: 5
Service: 5
It was a great cup of coffee
Friendly, excellent service, and I love the cheddar :-).
There is ramp access, and handicapped parking right out front.
There are also plenty of other parking spots.
I do like Dunkin’s bagels too. They’re good!
Wheelchair accessibility: Ramp access
Atmosphere: 5
Food: 5
Service: 5
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