I love their shakes and burgers. Only draw back is that it's in a mall food court. Food was good
Glory
They get zero stars for service I just had the worst experience. We ordered two combo meals and one of the burgers were missing when we went back to tell them the Asian guy and Spanish guy with the mullet said that we were lying and refused to make the burger. They then laughed in our faces and told us to come back tomorrow to see the manager. We said no, and if they weren’t going to replace the burger we wanted a refund in which they said no and the Asian guy said we should have checked our food before we left. The refund was finally done but since it was card we have to wait for it to clear if it’s not cleared by Monday I will be filing a complaint with the Better Business Bureau. I loved this place and I will never come back.
Hannah
If you’ve never been it’s probably fine but if you remember what Johnny Rockets used to be, exceptionally disappointing. They have the same names but are not the same at all. Service was not good, people line up right behind you if you’re sitting at the counter making it feel exceptionally claustrophobic.
Kathryn Anne
There was no flavor to the Philly Cheesesteak, the hot dog for kids tasted gross and overcooked. The fries did not have any salt. The most blandest meal I have ever had. Would not go again.
Sarah Joseph
FRANKY OSCAR AND MYRA GREAT TEAM HERE FAST AND GREAT SERVICE VERY FRIENDLY I LOVE THE FOOD AND VERY TASTY
Jessica Obuchon
I love this place the staff is wonderful the food is wonderful everybody is so kind here and it's better than McDonald's we've rather come here than go anywhere else we come here every time we go to the mall and we love it
Bryan Mason
Love the retro feel. Food is usually great. Yesterday when I ordered though. The fryolator was showing the check fluid message. I’m going to give it the benefit of the doubt and say yes the oil is being checked. But it is a red flag (from a distance) that proper checks aren’t being done.
Jay Lou
This employee was on his phone for 10minutes straight, ignoring a family waiting in line
Food: 4
Service: 1
Chamston Cherilus
the food was amazing and the manager gave great customer service
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Crispy Chicken Club Salad, Fries
We were attending a concert at Foxwoods so we had a small window of time to eat and get to our seats. We were seated promptly and our order was taken as prompt by Carlos! I can’t say enough o our hos service! He was on top of his game and the food was excellent! Johnny Rockets is our new go to place at Foxwoods thanks to Carlos!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: The Rocket, Fries
Andrew Flonory
I love this place so much the food is great and the people are so friendly
Loved the burgers
I love their shakes and burgers. Only draw back is that it's in a mall food court. Food was good
They get zero stars for service I just had the worst experience. We ordered two combo meals and one of the burgers were missing when we went back to tell them the Asian guy and Spanish guy with the mullet said that we were lying and refused to make the burger. They then laughed in our faces and told us to come back tomorrow to see the manager. We said no, and if they weren’t going to replace the burger we wanted a refund in which they said no and the Asian guy said we should have checked our food before we left. The refund was finally done but since it was card we have to wait for it to clear if it’s not cleared by Monday I will be filing a complaint with the Better Business Bureau. I loved this place and I will never come back.
If you’ve never been it’s probably fine but if you remember what Johnny Rockets used to be, exceptionally disappointing. They have the same names but are not the same at all. Service was not good, people line up right behind you if you’re sitting at the counter making it feel exceptionally claustrophobic.
There was no flavor to the Philly Cheesesteak, the hot dog for kids tasted gross and overcooked. The fries did not have any salt. The most blandest meal I have ever had. Would not go again.
FRANKY OSCAR AND MYRA GREAT TEAM HERE FAST AND GREAT SERVICE VERY FRIENDLY I LOVE THE FOOD AND VERY TASTY
I love this place the staff is wonderful the food is wonderful everybody is so kind here and it's better than McDonald's we've rather come here than go anywhere else we come here every time we go to the mall and we love it
Love the retro feel. Food is usually great. Yesterday when I ordered though. The fryolator was showing the check fluid message. I’m going to give it the benefit of the doubt and say yes the oil is being checked. But it is a red flag (from a distance) that proper checks aren’t being done.
This employee was on his phone for 10minutes straight, ignoring a family waiting in line
Food: 4
Service: 1
the food was amazing and the manager gave great customer service
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Crispy Chicken Club Salad, Fries
Restaurantji Recommends
Good burgers and very friendly service
Atmosphere: 5
Food: 4
Service: 5
We were attending a concert at Foxwoods so we had a small window of time to eat and get to our seats. We were seated promptly and our order was taken as prompt by Carlos! I can’t say enough o our hos service! He was on top of his game and the food was excellent! Johnny Rockets is our new go to place at Foxwoods thanks to Carlos!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: The Rocket, Fries
I love this place so much the food is great and the people are so friendly
Atmosphere: 5
Food: 5
Service: 5
Love the place and the people that is there
Atmosphere: 5
Food: 5
Service: 5
BEST crispy chicken club salad ever!!! Nuff said
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