Sarku Japan
250 Granite St Space. 2103, Braintree
(781) 654-0484
Recent Reviews
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In side the south shore plaza food court. Always the best meal there, I love the teriyaki chicken.
Atmosphere: 5
Food: 5
Service: 5
Horrible customer service! Very rude staff especially the chinese woman with short hair. First time and also last time here. Please stay away from this place!!!
***I want to make it CLEAR that Sarku is a franchise and I have no issues with other Sarku places except this one in South Shore Mall. You need to TRAIN your employees on how to SERVE your customers not arguing with THEM.
Service: 1
Ordered chicken and shrimp for my family, tastes awful had to throw out all of my orders.
The worst thing I have tasted for long time
Atmosphere: 1
Food: 1
Service: 1
The food and services in this place is very good ,
I have a question for the owner, do add wine in the sauce,
Absolutely amazing food! Very very good price! Very nice service and food is ready in less than 5 minutes!
Atmosphere: 5
Food: 5
Service: 5
Great food and Friendly Service! I eat here whenever I’m in the area. I highly recommend!
Atmosphere: 5
Food: 5
Service: 5
Great Food !
Atmosphere: 4
Food: 5
Service: 5
Got dumplings and shrimp tempura. I'm just going to be honest the food is terrible. It seems like they have no sense of pride in what they do. Flavor of dumplings was awful and overcooked. My shrimp tempura was ice cold so I asked for new shrimp. They heated up THE SAME shrimp instead of making new ones. I know it was the same shrimp because they handed it back to me in the same wripped container I gave to them. I threw them in the garbage without refund I was so angry. They were still soggy and still not hot. Shrimp tempura is supposed to be hot and CRISPY. They seem like they have no respect for the art of culinary or even their own culture. It was an embarrassment.
I have been eating chicken teriyaki for over 20 years, from maine To Massachusetts. From $6 to $10, with reasonable prices and the same taste, our whole family loves to eat.
Atmosphere: 5
Food: 5
Service: 5
By far the worst food experience. I ordered teriyaki chicken, as well as beef teriyaki with shrimp. Shrimp was raw and smelled funky. Beef and the chicken on a first and ONLY taste was horrid. It seemed like someone dumped an entire container of salt on it. Stay away from this place. Braintree Board of Healthshould inspect their food handling process. Update.. after 5 days and emailing them after the general response I never received an email or phone call back. I'd recommend boycotting this place
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Very good and friendly
Atmosphere: 5
Food: 5
Service: 5
The food is tasty. The service is fast and efficient.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Chicken Teriyaki Fried Rice
Really good quality chicken. Cannot beat that price.
Atmosphere: 5
Food: 5
Service: 5
So inconsistent on portion. Most of the time they give you very little. Only half the box is filled
The teriyaki sauce has no flavour and seems watered down
Atmosphere: 3
Food: 1
Service: 5
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