I went to Starbucks and bought a refresher and a frappuccino. I waited about 15 minutes for the refresher but after waiting almost half an hour they had only made 3 drinks. It was two workers that were They were only able to make lattes and coffees. They were clearly overwhelmed and when I asked if they would make my drink I got no clear response. At this point multiple people were unhappy and asking for refunds which they were not able to give us. There should be at least one worker that knows what they are doing because this was very unprofessional.
Atmosphere: 1
Food: 3
Service: 1
Robert Lawson
Nitro machine has not worked in a week. Purchased whole bean coffee organic winter blend they do not have or even know if they grind beans at this location. Customer service was also unaware of any coffee could be ground within the store. Hopefully they will get better product knowledge and signing to help future customers
Atmosphere: 3
Food: 3
Service: 3
Vu ho
I come there at 7:30 am, the lady said " we are not open yet". Its weird, the opening schedule is suppose to be 7 am.
Atmosphere: 1
Food: 1
Service: 1
Jules LaBranche
Shoutout to the woman who treated me with such empathy when I came in requesting that my tea be remade because it was exposed to an allergen at the other location in the mall. Your kindness is so appreciated.
Atmosphere: 5
Food: 5
Service: 5
THE JAMN FAM
The attendant was very nice making me laugh. My order was repeated back to me to assure it was taken correctly. My wait time was not long at all. This Starbucks I highly recommend! Thank you!
Atmosphere: 5
Food: 5
Service: 5
ricky!
worker named jodi was rude
Jannia
This Starbucks location is usually good, but recently the high schoolers or college students (whatever they are) that they’ve been hiring there are really ruining it. They’re very rude and don’t show any type of friendly customer service at all. I went in and showed a picture of the drink I wanted (the name/ingredients for it were in the picture as well) and I usually do this so that I won’t mess up or miss anything while I’m telling them the order and the girl at the register barely looked at the photo. Instead she immediately said “I don’t know what that is” very rudely. So I told her what the picture said and when I got my drink it was completely wrong. At that point I just grabbed it and walked out because I didn’t want to deal with her attitude anymore. It would just be nice to not have to deal with such rude customer service. You don’t know what type of customers you’re going to interact with and you definitely don’t know what they’re going through so the least you could do is be kind.
Atmosphere: 4
Food: 1
Service: 1
Kimberly
This is one of two Starbucks inside South Shore Plaza. The other one is located outside of Target, near Macy’s, and it is a stall. I prefer this Starbucks because you can use your Target RedCard for additional discounts. However, both locations run the same deals.
The quality of the drinks here is good when it is not busy. If it is busy, then the drinks can be a hit or miss. I feel like the workers are usually students working part-time, so the staff changes frequently.
There is some seating inside, but you could also sit elsewhere in the mall.
Plenty of parking.
Atmosphere: 4
Food: 4
Service: 4
_
This is one of two Starbucks inside South Shore Plaza. The other one is located outside of Target, near Macy’s, and it is a stall. I prefer this Starbucks because you can use your Target RedCard for additional discounts. However, both locations run the same deals.
The quality of the drinks here is good when it is not busy. If it is busy, then the drinks can be a hit or miss. I feel like the workers are usually students working part-time, so the staff changes frequently.
There is some seating inside, but you could also sit elsewhere in the mall.
Plenty of parking.
Atmosphere: 4
Food: 4
Service: 4
Ana Bastien
I walked into target to buy something and I seen the Starbucks so I decided to go and get a coffee. I’m not very familiar so she was very helpful. Thank you, Lyana ???
The Starbucks here inside Target is the best!!! The girls that work here are always helpful and have good customer service. I'll be back again soon, Anthony ?
Atmosphere: 5
Food: 5
Service: 5
Sean McKinney
Forgot to give me my ice water
Service: 1
John Fajardo
Staff is awful
Atmosphere: 1
Food: 3
Service: 1
Samantha Butler
Stores hours show they are open until 8pm. Came in at 7:30 and barista was already closing down. How is that customer service?
I went to Starbucks and bought a refresher and a frappuccino. I waited about 15 minutes for the refresher but after waiting almost half an hour they had only made 3 drinks. It was two workers that were They were only able to make lattes and coffees. They were clearly overwhelmed and when I asked if they would make my drink I got no clear response. At this point multiple people were unhappy and asking for refunds which they were not able to give us. There should be at least one worker that knows what they are doing because this was very unprofessional.
Atmosphere: 1
Food: 3
Service: 1
Nitro machine has not worked in a week. Purchased whole bean coffee organic winter blend they do not have or even know if they grind beans at this location. Customer service was also unaware of any coffee could be ground within the store. Hopefully they will get better product knowledge and signing to help future customers
Atmosphere: 3
Food: 3
Service: 3
I come there at 7:30 am, the lady said " we are not open yet". Its weird, the opening schedule is suppose to be 7 am.
Atmosphere: 1
Food: 1
Service: 1
Shoutout to the woman who treated me with such empathy when I came in requesting that my tea be remade because it was exposed to an allergen at the other location in the mall. Your kindness is so appreciated.
Atmosphere: 5
Food: 5
Service: 5
The attendant was very nice making me laugh. My order was repeated back to me to assure it was taken correctly. My wait time was not long at all. This Starbucks I highly recommend! Thank you!
Atmosphere: 5
Food: 5
Service: 5
worker named jodi was rude
This Starbucks location is usually good, but recently the high schoolers or college students (whatever they are) that they’ve been hiring there are really ruining it. They’re very rude and don’t show any type of friendly customer service at all. I went in and showed a picture of the drink I wanted (the name/ingredients for it were in the picture as well) and I usually do this so that I won’t mess up or miss anything while I’m telling them the order and the girl at the register barely looked at the photo. Instead she immediately said “I don’t know what that is” very rudely. So I told her what the picture said and when I got my drink it was completely wrong. At that point I just grabbed it and walked out because I didn’t want to deal with her attitude anymore. It would just be nice to not have to deal with such rude customer service. You don’t know what type of customers you’re going to interact with and you definitely don’t know what they’re going through so the least you could do is be kind.
Atmosphere: 4
Food: 1
Service: 1
This is one of two Starbucks inside South Shore Plaza. The other one is located outside of Target, near Macy’s, and it is a stall. I prefer this Starbucks because you can use your Target RedCard for additional discounts. However, both locations run the same deals.
The quality of the drinks here is good when it is not busy. If it is busy, then the drinks can be a hit or miss. I feel like the workers are usually students working part-time, so the staff changes frequently.
There is some seating inside, but you could also sit elsewhere in the mall.
Plenty of parking.
Atmosphere: 4
Food: 4
Service: 4
This is one of two Starbucks inside South Shore Plaza. The other one is located outside of Target, near Macy’s, and it is a stall. I prefer this Starbucks because you can use your Target RedCard for additional discounts. However, both locations run the same deals.
The quality of the drinks here is good when it is not busy. If it is busy, then the drinks can be a hit or miss. I feel like the workers are usually students working part-time, so the staff changes frequently.
There is some seating inside, but you could also sit elsewhere in the mall.
Plenty of parking.
Atmosphere: 4
Food: 4
Service: 4
I walked into target to buy something and I seen the Starbucks so I decided to go and get a coffee. I’m not very familiar so she was very helpful. Thank you, Lyana ???
Atmosphere: 5
Service: 5
Restaurantji Recommends
There’s no Starbucks here. Wrong location.
The Starbucks here inside Target is the best!!! The girls that work here are always helpful and have good customer service. I'll be back again soon, Anthony ?
Atmosphere: 5
Food: 5
Service: 5
Forgot to give me my ice water
Service: 1
Staff is awful
Atmosphere: 1
Food: 3
Service: 1
Stores hours show they are open until 8pm. Came in at 7:30 and barista was already closing down. How is that customer service?
Atmosphere: 1
Food: 1
Service: 1
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