The Cheesecake Factory

250 Granite St, Braintree
(781) 849-1001

Recent Reviews

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Beth Sherwood

Food here is always fantastic. AVocado egg rolls and Mac and cheese bites for appetizer are always a hit. Our server Linda was phenomenal.

Atmosphere: 5

Food: 5

Service: 5

James Zakon

Cheese cake has always been a fun spot to go.
There is a fun buzz to the restaurant, it is full of life, gorgeous inside and the staff are such nice folks.
I go to this Braintree location to meet a lifelong friend who travels from Wellesley and I travel for the Cape, a perfect midway meeting place for lunch.

Selections are unlimited to all desires and tastes.

After you lunch you are faced with the desire of unlimited cheese cake selections to ponder.
Wait times never seem to be an issue for lunch as I have found.
The staff aim to please and really make your experience a welcome and pleasant one.

It is a traditional spot to eat, relax, talk with a friend and have a nice memory of having done so, until your next visit.

Atmosphere: 5

Food: 5

Service: 5

Margaret Ahearn

the lady answering the phone this afternoon (1/21/26, 3:15ish) was fantastic!

Atmosphere: 5

Food: 5

Service: 5

kloliver81

The wait was awful

Atmosphere: 4

Food: 4

Service: 4

Jackie Cardenas

Ordered cheesecake and received the smallest slices ever. At $12 a piece, the slices need to be bigger.

Atmosphere: 5

Food: 3

Service: 5

Lee Schwartz

Fist it took 1 hour for us to get seated then it took 30 minutes for the appetizers and in the chicken there was calamari. After that my sun ordered a hot fudge Sunday and it took 30 minutes FOR ICE CREAM!

Atmosphere: 4

Food: 1

Service: 2

James

Went for lunch today. A MOUSE ran under our table. One of the workers caught it with a towel. Yes, they paid for our lunch, but that doesn't take away from the fact that you have MICE running around your restaurant.

Massachusetts Enthusiast

First off, food is great. It will be your caloric limit for the day, but wow it's yummy. Get the strawberry lemonade. Atmosphere is nice when it's not crowded, but it's often crowded. I like their text feature so you can walk around the mall until your table is ready. Service is OK.

Atmosphere: 3

Food: 5

Service: 3

liam mennella

The server mickey is the best ever, he’s the goat. I am writing this before i even get my food. he’s like exactly what i want in a server and i love him.

Atmosphere: 5

Food: 5

Service: 5

Jeff Nossal

A great, big chain restaurant experience.

Atmosphere: 4

Food: 4

Service: 5

Gladys Canales

Really bad services 😑 beginning whit table terrible

Samantha Brescia

Edgar was a great server! Super friendly and kind which made our experience great despite the long wait times 👍

Atmosphere: 5

Food: 5

Service: 5

Marina Faquetti Morandini Meneguzzo

A delight, as always!
Fabio was polite, attentive and respectful. Our food was delicious.
Bryce is always smiling and with great energy!

Atmosphere: 5

Food: 4

Service: 5

Nicmitro777

Horrible service

Atmosphere: 1

Food: 1

Service: 1

Mike McDermott

Service was slooooow. Went in around 430, sat at the bar and there was hardly anyone in the restaurant. Waited nearly 20 minutes for a burger and two appetizers. Had to go over to the cheesecake counter MYSELF to get my slice because the bartender was too busy chatting with their friend and the manager was glued to host stand. Pretty disappointing as it’s usually not bad and the service is much quicker when they are busy.

Atmosphere: 3

Food: 4

Service: 3

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