Starbucks
470 Washington St, Brighton
(617) 787-2430
Recent Reviews
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Air conditioning and air quality is very bad.
Lacks hygiene. Very good service.
Great employees
Regular Starbucks experience
Stopped into the Brighton Village location and my drink was made incorrectly. The female barista fixed it kindly and without issue—credit where it’s due.
The male barista who made the drink inserted himself into the situation with visible irritation, despite not being addressed. His attitude was unprofessional and unnecessary.
Not looking for compensation—just sharing the experience. Service like this shouldn’t be brushed off.
We love this spot! Very friendly, great service, great staff
This is such a sweet Starbucks! I love coming here to study as a grad student. The baristas are always so kind and attentive, it really makes my day whenever I get to spend time here!
I have been a regular customer at this location, but my experience today was extremely disappointing. On March 6, 2025, around 7:00 PM, I asked the male barista at the counter if the restroom was available. He said yes, but only for customers. I responded that it was not an issue, as I planned to purchase something after using the restroom. He then allowed me to proceed.
While I understand store policies, the way I was treated felt unwelcoming and disrespectful, especially as a loyal customer. It made me feel undervalued and unappreciated. A business should recognize and respect its regular patrons rather than making them feel like outsiders. This experience left a very bad impression, and I will seriously reconsider coming back.
The employee the writing on my coffee glass “Trans Rights “ that so wried .
Average. Might I say, the location is aesthetically pleasing in the classic neighborhood of Brighton; but when it comes to drinks, it’s always a hit or a miss over there. I always ask for extra cold foam, but they always add a tiny blanket of barely any foam on my drink. No matter how many times you remind them, it’s always the same thin blanket. They also don’t warm up the sandwiches very well and they sometimes run out of supplies quickly. Staff are indeed friendly and welcoming, which is always good for every establishment :)
Best Starbucks on the East Coast. Maybe even the country. The world. The manager (I think- guy with a beard) is always so nice and welcoming. Everyone always says hello and they consistently make top quality drinks. Once I accidentally ordered to a different location and they still made my drink. What an amazing location.
Talking too much between baristas. Not attentive at all. Mobile orders aren't arranged appropriately so ppl are touching the lids ppl have to put their mouth on. Very unsanitary. Disappointed in my servcie as I spend alot on Starbucks!! This place caters to loitering and college students!!
Atmosphere: 2
Service: 1
Restaurantji Recommends
really good
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Cookies & Cream Cake Pop
I really like this please, the attention is so great and the place is so grateful, is a good place to the breakfast...
Vegetarian options: Vegan sandwich, desserts,cupcakes, wrap
Atmosphere: 5
Food: 5
Service: 5
Best people work here, sooooo nice!
Atmosphere: 5
Food: 5
Service: 5
They take my order 30 minutes later tell me they don’t have the item available I spend 1 hour waiting for just 2 things definitely the people work there offer you a really bad attention and service.
Definitely my favorite starbucks in the area!!! My drinks here are always done so well :) Emily and Eddie are such sweethearts as well as the rest of the crew but those two truly stood out and made my day on multiple occassions!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Espresso Roast
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