Bruegger's Bagels
253 Harvard St, Brookline
(617) 566-3983
Recent Reviews
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I go to Bruegger's Bagels often and always get a warm and friendly welcome. I'd like to give a shout out to Gus and Sam for their great customer service. Thank you!
Atmosphere: 4
Food: 5
Service: 5
I order from this location consistently and always get a delicious and accurate order!! The employee named Gus is the best part of each visit and always makes sure I have everything I need!
Atmosphere: 5
Food: 5
Service: 5
TEAM GUSTAVO: I wanted to take the time to acknowledge Gustavo Teo for the great customer service, so attentive and always willing to go above and beyond. When I've gone to the store if there's a specific bagel that I'm looking for and there's a couple of the specific bagel he is always letting me of other options that are similar that I might want to try. Thank you so very much for being so respectful and well mannered. Makes it a very nice place to come too. He is a great asset to the company, great customer service is hard to come by and having a person like; its like a breath of fresh air. Much appreciated. Very professional.
Atmosphere: 5
Food: 5
Service: 5
Above average for fast breakfast/brunch. Good location, more so ace for dining on than expected
Atmosphere: 3
Food: 4
Service: 3
Great experience at the Brookline Coolidge Corner location. We came in after 11 am craving everything bagels and they were sold out, but Gus, a new crew member, offered to bake just four for us. The bagels were freshly baked and delicious. Gus was fast, friendly, and very professional, and we saw him being just as great with other customers. Excellent service all around. Thanks Gus!
Atmosphere: 4
Food: 5
Service: 5
workers are so nice and great environment!!
Atmosphere: 5
Food: 5
Service: 5
Great bagels and toppings. Nice staff too.
Atmosphere: 4
Food: 5
Service: 5
The bagels are so delicious and nice
I can’t express enough how much I love this place and the staff. Everyone goes above and beyond the call of duty to make sure my satisfaction is met 100 % The Manager Yanil is always accommodating, pleasant and very helpful. I am a grateful customer but it’s because of your exceptional and loyal staff. Kudos
Atmosphere: 5
Food: 5
Service: 5
Gus and Justina were amazing! They were so helpful and kind. We will be going back here every time!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Team Jenny is OUTSTANDING... the staff and the assistant manager ENSURE your order is correct, the quality of the bagels are OUTSTANDING *THANKYOU bagel meister and all staff customer service ROCKS.. ps the coffee is TERRIFIC 👏
THANK YOU MANAGER JENNY for your years of leadership in building a terrific team 👏 peace 😇🙏
Atmosphere: 5
Food: 5
Service: 5
Friendly staff and great bagels. The staff is friendly and provided exceptional service, especially Gus!!
Atmosphere: 5
Food: 5
Service: 5
I work nearby and come in nearly every morning. All of the workers are so kind and provide quick service! Gus is always sure to give me a good morning and chats with me about my day. Everyone’s so kind :)
Atmosphere: 5
Food: 5
Service: 5
This bagel place is from New York. It's one of the only ones in Massachusetts. Their bathrooms are the best by the way, spacious and I love the soap that they offer
I have been visiting this location regularly for the past four months, and I would like to take a moment to recognize an outstanding team member. His exceptional customer service, professionalism, and attention to detail consistently set him apart.
He demonstrates strong leadership qualities and serves as an excellent example for his team. I understand that he is one of the managers on duty, and I sincerely believe he deserves recognition for his dedication and commitment to excellence. His name tag reads Gus , green eyed Hispanic male with such a beautiful personality.
He consistently goes above and beyond to ensure customer satisfaction, and it truly makes a difference in the overall experience. Please consider acknowledging his remarkable contributions — he genuinely deserves it.
Atmosphere: 5
Food: 5
Service: 5
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