I had a wonderful experience at Cold Stone! I absolutely love their ice creams and cakes. I ordered the Midnight Delight cake for my son’s second birthday, and it was a huge hit. Gabe was amazing—so helpful and friendly when guiding me through placing the order over the phone. He made the whole process smooth and stress-free. I’ll definitely be coming back!
Mike West
Very friendly staff and great ice-cream! Highly recommended!
glenn picone
Good ice-cream, service and prices.
Fatima Lila
The ice cream was decent, but honestly the pricing needs to be lowered a tad bit because let’s be real- it’s not homemade ice cream with organic ingredients and super innovative flavors. Workers were friendly and service was quick so that was good.
Renyson gomes
Been there for the first time extremely fast and nice service highly recommend the gentleman who took my order was quick, knowledgeable, smart and professional loved it was in and out Thanks definitely will come again…..
Hayley McGahan
ordered an ice cream online, was told it was out of stock and that i would get the refund the next business day… never received a refund
john pumkin
Awful experience african american man working stood in front of us and completely ignored us when arriving. Had to get his attention. Asked for the ice cream tacos which were advertised all over the place and he could barely speak up to say they didn’t have them. The rest of in interaction was impersonal and completely rude. Terrible customer service not speaking to your customer and acting annoyed when we are just trying to get ice cream.
Steve Stoddard
Great way to end an evening. the chocolate was superb.
T PG
It's the first time I've seen someone shake out mats while someone eats next to them. It was so disrespectful to see.
Ice cream place that does mix ins. The workers helped us but we're more interested in chatting and fooling around amongst themselves
Rich Williams
We thought Cold Stone Creamery would be the perfect spot to take our daughters for some ice cream- my girlfriend and I haven’t been in years so we were excited. I was wrong, I stood at the registers waiting about 6-8 minutes to order in a near empty restaurant. Come to find out after nearly 10 minutes I was standing in the wrong spot, only knew that because a lady came in and went to the right spot and ordered her ice cream before me. Nobody said a word to any of us while we chose our flavors- not even a greeting. Not a great start, but not horrible either, moving on, my apple caramel signature ice cream was great and well made by a blonde girl, my daughter was up next and she got a signature ice cream as well, She was handed a scoop of what looked like just vanilla ice cream in a simple kiddie bowl. I brought it back, asked for the correct waffle cone. This chick slapped the cup upside down into the waffle bowl. My daughter starts eating it and again it looks like a scoop of vanilla. I brought it back up and was told that everything’s correct, we found a single Oreo on the bottom. Very unpleasant attitude from certain employees . I ordered a whole ice cream and the server didn’t say a single word, just nodded her head. Not the best experience and wish the staff acted like they wanted to be there- oh and wish they made their ice cream right and with a little bit of effort. Again, one girl did make my ice cream perfect so at least they had one employee who can do their job. Hopefully managers can help train their employees in customer service and how to make their own signature creations
Monica Christopher
Have blueberry muffin batter ice cream. Did not know they had that flavor and it was amazing!!
Christus Fillios
Choose you flavor and Size first, then start adding mix ins. Finished result is delicious. Great staff open till 9pm
Hershey582 Nhe
Place is friendly,clean, and helpful. I came here plenty of time for cakes and ice cream. This time I pickup cookies and creamy it was delicious and the ore cookies and cream extreme was also good too.
I had a wonderful experience at Cold Stone! I absolutely love their ice creams and cakes. I ordered the Midnight Delight cake for my son’s second birthday, and it was a huge hit. Gabe was amazing—so helpful and friendly when guiding me through placing the order over the phone. He made the whole process smooth and stress-free. I’ll definitely be coming back!
Very friendly staff and great ice-cream! Highly recommended!
Good ice-cream, service and prices.
The ice cream was decent, but honestly the pricing needs to be lowered a tad bit because let’s be real- it’s not homemade ice cream with organic ingredients and super innovative flavors. Workers were friendly and service was quick so that was good.
Been there for the first time extremely fast and nice service highly recommend the gentleman who took my order was quick, knowledgeable, smart and professional loved it was in and out
Thanks definitely will come again…..
ordered an ice cream online, was told it was out of stock and that i would get the refund the next business day… never received a refund
Awful experience african american man working stood in front of us and completely ignored us when arriving. Had to get his attention. Asked for the ice cream tacos which were advertised all over the place and he could barely speak up to say they didn’t have them. The rest of in interaction was impersonal and completely rude. Terrible customer service not speaking to your customer and acting annoyed when we are just trying to get ice cream.
Great way to end an evening. the chocolate was superb.
It's the first time I've seen someone shake out mats while someone eats next to them.
It was so disrespectful to see.
Sweet cream from here is amazing
Restaurantji Recommends
Ice cream place that does mix ins. The workers helped us but we're more interested in chatting and fooling around amongst themselves
We thought Cold Stone Creamery would be the perfect spot to take our daughters for some ice cream- my girlfriend and I haven’t been in years so we were excited. I was wrong, I stood at the registers waiting about 6-8 minutes to order in a near empty restaurant. Come to find out after nearly 10 minutes I was standing in the wrong spot, only knew that because a lady came in and went to the right spot and ordered her ice cream before me. Nobody said a word to any of us while we chose our flavors- not even a greeting. Not a great start, but not horrible either, moving on, my apple caramel signature ice cream was great and well made by a blonde girl, my daughter was up next and she got a signature ice cream as well, She was handed a scoop of what looked like just vanilla ice cream in a simple kiddie bowl. I brought it back, asked for the correct waffle cone. This chick slapped the cup upside down into the waffle bowl. My daughter starts eating it and again it looks like a scoop of vanilla. I brought it back up and was told that everything’s correct, we found a single Oreo on the bottom. Very unpleasant attitude from certain employees . I ordered a whole ice cream and the server didn’t say a single word, just nodded her head. Not the best experience and wish the staff acted like they wanted to be there- oh and wish they made their ice cream right and with a little bit of effort. Again, one girl did make my ice cream perfect so at least they had one employee who can do their job. Hopefully managers can help train their employees in customer service and how to make their own signature creations
Have blueberry muffin batter ice cream. Did not know they had that flavor and it was amazing!!
Choose you flavor and Size first, then start adding mix ins. Finished result is delicious. Great staff open till 9pm
Place is friendly,clean, and helpful. I came here plenty of time for cakes and ice cream. This time I pickup cookies and creamy it was delicious and the ore cookies and cream extreme was also good too.
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