Andala Coffee House
286 Franklin St, Cambridge
(617) 945-2212
Recent Reviews
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This is my favorite place to linger and enjoy a pot of tea, some food, and time with friends or a book.
Friendly people, cozy atmosphere, and a quiet escape. The street this restaurant is on is so calm. It is a nice change of pace from the usual noise on Mass Ave.
Ricardo, Ahmed, and Harry made me feel very welcome the moment I stepped in. They also have a chess / checkerboard available—it's the perfect spot to enjoy a game while you’re there.
I highly recommend this place!
Atmosphere: 5
Service: 5
Great food, drinks and atmosphere in a comfortable setting. In the warmer months, they have a nice patio.
Atmosphere: 5
Food: 5
Service: 4
I ordered a honey chai and it was delicious. It was made fresh in front of me, which gave me time to explore the restaurant a bit. My teammate lost her earbud the day before and the employees not only recognized her, but kept it safe for her. This is a new staple the next time I race at HOCR. Have not tried the food, but everything smelled good!
Atmosphere: 5
Food: 5
Service: 5
Andala is a nice laid-back spot for Middle Eastern food. The service is very friendly. The tea selections are amazing - there’s a whole tea menu. One of only two places I’ve been with multiple options for cinnamon tea.
Atmosphere: 4
Food: 4
Service: 5
This was genuinely the best lunch I have ever had, my friend and I got the chicken shawarma sandwich and avocado press sandwich and swapped halves. They were both so good, I cleared my entire plate which is the most I've ever eaten, and for the next five hours all we could talk about was the avocado press sandwich. I HIGHLY recommend
Atmosphere: 5
Food: 5
Service: 5
I wish I could give this place zero stars. It is truly disorganized, chaotic, and poorly managed. I’ve tried to give it a chance as it’s a local business, but each time have been disappointed. Once, I walked in and heard a short old guy, the owner, screaming loudly at his workers. The food was mediocre and took forever to come out of the kitchen. The pastries were bland and flavorless, I wonder if they got them from Costco. The waiters were kind and helpful but clearly understaffed so they were very slow. It was very dusty in there also, and in the summer they have no AC. I would not recommend this place. Go elsewhere!
Atmosphere: 3
Food: 1
Service: 1
Basic quality of middle eastern food. I expected a lot better considering the prime location and customers needs. Dishes are not fairly priced. Service is less than basic but friendly though. The general atmosphere is mediocre, the restaurant itself is not clean and messy. I had a quick Look over the kitchen on my way to restroom located on the lower level on the wait to my food and I felt some worries regarding the hygiene standards applied at this kitchen which was worrying just from that quick Look without seeing any details.
I would not go there again unless there is a total flip in service standards, cleanliness in the dining area, reviewal of the pricing.
I would be glad to assist applying a good concept for this restaurant as it has the potential to do a lot better in terms of guest satisfaction and financial turnover.
Thank you,
Hossam
Atmosphere: 1
Food: 4
Service: 4
Disappointing food for the price, too dirty as well
Atmosphere: 1
Food: 1
Service: 1
This place is terrible. Not good service, they tell you to wait for service (Expect to wait 20 minutes). Why not take orders at the register??? This move is to delay you or hope you leave. Terrible business practice. The food is overpriced, they know it's overpriced so they sprinkle garnish and throw a cucumber and carrot to make it look like it's not a complete ripoff. $17 for a chicken wrap? It's not even completely filled either.
Atmosphere: 3
Food: 2
Service: 1
Restaurantji Recommends
I moved to Cambridge a 45 days ago, I have come to Andala about 5-6 times. About half those times i walked in with my dog to place an order. She is a well behaved small/midsized dog. The cashier today stated dogs are not allowed? Since when? Is this her discretion? There are no signs that state no dogs allowed? Why don't you guys put a sign up that says no Dogs and there would be no issues. I will never come back. Why such a low rating? Well its the closest coffee shop to me so i kept going back even thou the food was overpriced and terrible value for the price.
Atmosphere: 2
Food: 2
Service: 1
Such welcoming people highly recommended. Thank you so much for treating everyone with respect and unity 😁🙏
Atmosphere: 5
Food: 5
Service: 5
Good looking place but the food is below average and the service is extremely slow. Drinks are OK. Good place to have coffee and hang out with friends. Expect nothing more.
Atmosphere: 5
Food: 1
Service: 1
The service is so welcoming, friendly, and genuine. My wife and I had a highly enjoyable, leisurely lunch here. We ordered the falafel sandwich, foole plate, a bowl of lentil soup and a fatoush salad. It was just the right amount of food for us. Our favorites were the Foole and the Fatoush salad. The lentil soup was hearty and filling. We finished our meal with a pot of House Tea (black chai w cardamom). Great meal in a down to earth cafe where everything, even the bread, is made from scratch. Can't wait to come back again for another lunch date
Atmosphere: 5
Food: 5
Service: 5
Fantasic food, coffee, and service. Ishould have come here much sooner
Atmosphere: 5
Food: 5
Service: 5
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