Andala Coffee House
286 Franklin St, Cambridge
(617) 945-2212
Recent Reviews
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It was unbelievably hot, and not much air conditioning except for two fans
The service was also really slow, to the point that I had to wait about 40 minutes for my order!
Food was okay but wouldn’t recommend
Not worth the price and hassle
Atmosphere: 2
Food: 4
Service: 2
we loved it, late night tea around 1am on a cool summer night, no wait cozy couches and atmosphere
Way too expensive for the service and quality of food.
Atmosphere: 4
Food: 3
Service: 2
Unfortunately, I cannot recommend this place. I had high expectations, as I am passionate about Palestinian food, culture, and history. The atmosphere lived up to my hopes- it’s a vibrant, airy, and welcoming space! However, the service was really as bad as other reviews say. The main problem is that they really need a few more servers. To their credit, they seem aware of this problem. The cafe was busy when we arrived, but we waited over 15 minutes for our order to be taken and ended up having to ask multiple times in order for a server to help us. Our drinks were served promptly, but the food took well over 20 more minutes after they arrived, and we again had to remind the servers of our order. We enjoyed the food, but the drinks were lacking. All in all, what was intended to be a quick bite took well over an hour. I intend to give Andala a second chance, but I was sorely disappointed on my first visit.
Atmosphere: 4
Food: 3
Service: 2
As coffee enthusiasts, my friends and I can agree that this was the worst experience any of us has had at a coffee shop. The food and drinks are bland, overpriced, and underportioned, and service is disorganized and disappointing. I truly appreciate their mission, but not their coffee.
We also were charged an additional 20% to our cards not mentioned anywhere on the menu, and as Andala refuses to give out receipts, we have no way of verifying this claim. Upon calling Andala, they informed us there was a hidden 20% service fee for parties of a particular size, which nobody in our group was notified of.
I'd strongly recommend avoiding this place.
Atmosphere: 1
Food: 1
Service: 1
Solid mediterranean-inspired food. Great outdoor seating under grape leaf cupboard pergolas. A refreshing change from a traditional cafe.
Atmosphere: 5
Food: 5
Service: 5
I like their food. It was really tasty!
Atmosphere: 4
Food: 4
Service: 5
amazing service, and an incredible space to sit and enjoy lunch or coffee. the interior is so cozy. don’t skip the chicken shawarma!
Atmosphere: 5
Food: 5
Service: 5
I’m sorry I went and I won’t be back.
Atmosphere: 1
Service: 1
Found it to be cozy, delicious, and full of character. Asked for chai tea and the person at the cash counter got the chef to make it as close to Indian chai as he can. Comfortable couches, Arabic art, and a calm, unhurried vibe.
Atmosphere: 5
Food: 5
Service: 4
Restaurantji Recommends
The best food and the best service around thank you guys thank you uncle Samer for everything 🙏
Atmosphere: 5
Food: 5
Service: 5
This place was incredible! Outrageously delicious food - we ordered the roast turkey and it was melting off the bone, and the flavors were incredible. Wonderful atmosphere with beautiful colors and artwork, and wonderful service. Will absolutely be coming back!
Atmosphere: 5
Food: 5
Service: 5
The food tasted good but it was small portions and they charged us 14 dollars for 8 tiny potato cubes. We also sat there waiting for an hour for a plate of ful and labne. Meanwhile the labne had one lick of zaatar with it. As an Arab why are we skimming on these portions? That's not our culture. They also forgot our hummus. We ended up paying 70 dollars for 3 things ... I wouldn't come here again.
Atmosphere: 3
Food: 5
Service: 1
absolutely delicious + excellent vibes and seating!
Atmosphere: 5
Food: 5
Service: 5
Waited an hour and didnt get my food. Waiter lied and said he didn’t get the order even though i confirmed with him and checked in with him 30 minutes in. Never coming back again
Atmosphere: 1
Food: 1
Service: 1
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