Prepare yourself before asking to sit in the igloo. Got charged double than we were told including 20% igloo fee + 20% igloo service fee. Food and service were okay, drink was
Atmosphere: 4
Food: 4
Service: 4
Oak Metcalfe
Went here for a reception while staying at the Royal Sonesta for work. So we didn't order off the menu or get table service, hence the no rating for service (abstaining), but the heavy hors d'oeuvres were very tasty. Wings and things and then the desserts! Those were great, little dishes that let you sample 4 or 5 without going overboard. The $8 Fat Tire bottle was a little steep for this Montana boy, but I expect that's normal for Boston. They had these cool glass igloos for outside dining.
Atmosphere: 3
Food: 4
Recommended dishes: Chicken Wings
Sabrina M.
My husband and I came here twice during our stay and we couldn't believe how great a hotel bar could be! First night we had drinks, the menu had unique options for everyone, I am not a huge drinker because I don't usually enjoy the "taste" of alcohol but tried the Lavender Drop and it was incredible! I ordered 3 and that is considered a lot for me. We went back the next day for dinner since the weather wasn't great outside and ordered the chicken wings and both got the ArtBar Burger both were FANTASTIC. Wings were perfectly coated in sauce while still being crispy as well as super juicy and the lime on the side heightened and complimented the sweet and spicy flavors. Our burgers were thick and cooked to our preference, bacon had both crispy and fatty parts and there was a nice cheese pull for people who are into that again this place was impressive for being in a hotel. We had no wait times either night and our waiters were both so nice and helpful with the menu's. Will definitely be coming back here next time we stay at the Royal Sonesta!
Nemo
Dining in an "igloo" was fun; nice to have our own, cozy, dining area. They charge an extra 20% for the "igloo experience", which we thought was worth it. However, we didn't expect that we'd have to pay sales tax on that amount. (This struck us as overreach.)
JM0402
We booked an igloo for a wedding anniversary celebration - a wedding that had happened at the Sonesta over 20 years ago that day. There were 6 in our party (2 couples and 2 kids), the res notes said we were celebrating an anniversary and both of the couples who were in the party had been married at the Sonesta. You could not have had a more loyal dinner party. We were informed that there would be a 20% experience fee when we arrived. We were led to the furthest igloo which had folding chairs and not a single bit of cool lighting like the others. Our food was delivered on a tray with no plate covers on a 20 degree night. We had 3 apps, 3 soups and 6 entrees plus cocktails. The steaks were tasty - everything else was cold. One ordered Pepsi - it was flat and then we were told they were "officially out of Pepsi." 5 entrees came - we were told that 1 was dropped on the floor and we waited for 20 minutes for its replacement. An app was sent back because it was cold and came out again - COLD. Do not fall for the igloo - 20% was added for a disappointing non-experience.
KC125
The waiter was great. The food took more then an hour to come out which was difficult having small children. The food was nothing special, I was pretty disappointed with my lobster roll, especially considering the price. The igloo was lovely. The cocktails were delicious.
DaveH
We ate outside in the "igloos" which was a fun experience with a beautiful view of the nighttime skyline. Unfortunately, our waiter came by very infrequently so we spent a lot of time waiting to place our next order and in fact after drinks and apps the time limit of 90 minutes they enforce was up and we were unable to order mains. The food (I guess I am speaking of the apps, which was all we had) was pretty uninspired I have to say (overly battered calamari was somewhat tasteless) and the drinks weren't much better
Ayman Ramadan
My first experience with chicken and waffles, as good as the food was, the outdoor terrace was the star, as it sits you by the charles river and the boat club. Absolutely wonderful for a sunday
Atmosphere: 5
Food: 4
Service: 4
Sofia Brites Boss
Poor professionalism: Staff were more focused on socializing than attending to customers.Inefficient response to a forgotten bag: Staff showed little initiative in contacting security.Lack of empathy: Staff members were indifferent to the customer's needs.Problem resolved by another staff member, highlighting inconsistent service.Dismissive behavior: Staff failed to acknowledge customer's gratitude, showing poor etiquette.
Food: 2
Service: 1
Olivier Boss
The service was really not professional (ex. no silverware for a while even after the food was served, waitress away and not paying attention, then almost taking a plate/dish with 3 quarters of the food left and that I was still eating)
I expected more for the hype of this place . Drinks are weak over priced. Food is okay. Loved being right by the Charles food atmosphere outdoors.
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Sweet Potato Tots
Susan Bishop
My fun Boston bucket list included igloo dining and I was surprised and treated to a beautiful and wonderful experience at Art Bar in Cambridge. Eneida made it very special as did the chef and I cannot thank them enough! It was wonderful to have the privacy of our igloo with the view of the city lights and the casual yet delicious food. We even had our own playlist in the igloo! Much appreciated by us all and I highly recommend it!All the best to you and your families in 2024!
Atmosphere: 5
Food: 5
Service: 5
Sabrina Santos
The atmosphere is wonderful, the service was great and I had a burger that was totally
Prepare yourself before asking to sit in the igloo. Got charged double than we were told including 20% igloo fee + 20% igloo service fee. Food and service were okay, drink was
Atmosphere: 4
Food: 4
Service: 4
Went here for a reception while staying at the Royal Sonesta for work. So we didn't order off the menu or get table service, hence the no rating for service (abstaining), but the heavy hors d'oeuvres were very tasty. Wings and things and then the desserts! Those were great, little dishes that let you sample 4 or 5 without going overboard. The $8 Fat Tire bottle was a little steep for this Montana boy, but I expect that's normal for Boston. They had these cool glass igloos for outside dining.
Atmosphere: 3
Food: 4
Recommended dishes: Chicken Wings
My husband and I came here twice during our stay and we couldn't believe how great a hotel bar could be! First night we had drinks, the menu had unique options for everyone, I am not a huge drinker because I don't usually enjoy the "taste" of alcohol but tried the Lavender Drop and it was incredible! I ordered 3 and that is considered a lot for me. We went back the next day for dinner since the weather wasn't great outside and ordered the chicken wings and both got the ArtBar Burger both were FANTASTIC. Wings were perfectly coated in sauce while still being crispy as well as super juicy and the lime on the side heightened and complimented the sweet and spicy flavors. Our burgers were thick and cooked to our preference, bacon had both crispy and fatty parts and there was a nice cheese pull for people who are into that again this place was impressive for being in a hotel. We had no wait times either night and our waiters were both so nice and helpful with the menu's. Will definitely be coming back here next time we stay at the Royal Sonesta!
Dining in an "igloo" was fun; nice to have our own, cozy, dining area. They charge an extra 20% for the "igloo experience", which we thought was worth it. However, we didn't expect that we'd have to pay sales tax on that amount. (This struck us as overreach.)
We booked an igloo for a wedding anniversary celebration - a wedding that had happened at the Sonesta over 20 years ago that day. There were 6 in our party (2 couples and 2 kids), the res notes said we were celebrating an anniversary and both of the couples who were in the party had been married at the Sonesta. You could not have had a more loyal dinner party. We were informed that there would be a 20% experience fee when we arrived. We were led to the furthest igloo which had folding chairs and not a single bit of cool lighting like the others. Our food was delivered on a tray with no plate covers on a 20 degree night. We had 3 apps, 3 soups and 6 entrees plus cocktails. The steaks were tasty - everything else was cold. One ordered Pepsi - it was flat and then we were told they were "officially out of Pepsi." 5 entrees came - we were told that 1 was dropped on the floor and we waited for 20 minutes for its replacement. An app was sent back because it was cold and came out again - COLD. Do not fall for the igloo - 20% was added for a disappointing non-experience.
The waiter was great. The food took more then an hour to come out which was difficult having small children. The food was nothing special, I was pretty disappointed with my lobster roll, especially considering the price. The igloo was lovely. The cocktails were delicious.
We ate outside in the "igloos" which was a fun experience with a beautiful view of the nighttime skyline. Unfortunately, our waiter came by very infrequently so we spent a lot of time waiting to place our next order and in fact after drinks and apps the time limit of 90 minutes they enforce was up and we were unable to order mains. The food (I guess I am speaking of the apps, which was all we had) was pretty uninspired I have to say (overly battered calamari was somewhat tasteless) and the drinks weren't much better
My first experience with chicken and waffles, as good as the food was, the outdoor terrace was the star, as it sits you by the charles river and the boat club. Absolutely wonderful for a sunday
Atmosphere: 5
Food: 4
Service: 4
Poor professionalism: Staff were more focused on socializing than attending to customers.Inefficient response to a forgotten bag: Staff showed little initiative in contacting security.Lack of empathy: Staff members were indifferent to the customer's needs.Problem resolved by another staff member, highlighting inconsistent service.Dismissive behavior: Staff failed to acknowledge customer's gratitude, showing poor etiquette.
Food: 2
Service: 1
The service was really not professional (ex. no silverware for a while even after the food was served, waitress away and not paying attention, then almost taking a plate/dish with 3 quarters of the food left and that I was still eating)
Atmosphere: 1
Food: 3
Service: 1
Restaurantji Recommends
I expected more for the hype of this place . Drinks are weak over priced. Food is okay. Loved being right by the Charles food atmosphere outdoors.
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Sweet Potato Tots
My fun Boston bucket list included igloo dining and I was surprised and treated to a beautiful and wonderful experience at Art Bar in Cambridge. Eneida made it very special as did the chef and I cannot thank them enough! It was wonderful to have the privacy of our igloo with the view of the city lights and the casual yet delicious food. We even had our own playlist in the igloo! Much appreciated by us all and I highly recommend it!All the best to you and your families in 2024!
Atmosphere: 5
Food: 5
Service: 5
The atmosphere is wonderful, the service was great and I had a burger that was totally
Atmosphere: 5
Food: 5
Service: 5
As hotel bar as it
Atmosphere: 4
Food: 4
Service: 4
Don’t recommend. Food ok. Drinks terrible.
Atmosphere: 1
Food: 2
Service: 3