Caffe Nero

1868 Massachusetts Ave, Cambridge
(617) 812-4391

Recent Reviews

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Crystal Bee

Tables are sticky and place is dark. My matcha was essentially just iced oat milk even after I asked for a replacement/different way to prepare it (not worth $6-7). The employees tried to work with me on this, but I think the quality of the food is very low and absolutely does not reflect the cost.

Roy Peled

Excellent place to work with a croissant and a cup of hot chocolate.

Mark Brito

Good coffee. They have sugar free caramel and vanilla syrups. Delicious pastries.

Chris Evans

Basic coffee shop with standard fare. I was not busy and I walked up to the cashier to ask a quick question and she snapped at me that I need to get in line to order. I ordered a breakfast roll and the top of the bun was so hard I did not eat it. The rest of it was tasty. There is only street parking.

Kyle Vernest

Good food, good service, and a good atmosphere. My favorite place to catch up with former colleagues. Always such an inviting space!

Chao Tian

This might be the most disappointing Nero I’ve visited. My first experience was at the Copley location, which left a great impression—especially with the freshness and quality of their food. Unfortunately, this branch falls short.

There was a male staff seemed indifferent and unwelcoming, and the BLT sandwich I ordered felt hastily thrown together. The lettuce was wilted and not fresh, which was quite disappointing. Additionally, they appeared to lack patience when interacting with non-native English speakers, which made the experience even less enjoyable.

On top of that, the space itself isn’t very accommodating for those who plan to stay longer and work, as there are very few power outlets available.
I wouldn’t recommend this location if you’re looking for quality food or a comfortable spot to get work done.

Daniel

Cappuccino is Not strong and Not warm. Iced mocca was good. Host was Not friendly

Atmosphere: 2

Food: 2

Service: 1

George Chalhoub

Despite being busy in the morning, service was fantastic!

Atmosphere: 5

Food: 5

Service: 5

Victoria W

iced vanilla latte with oat milk and nitro cold brew are soooo delicious. ham and cheese baguette was good. breakfast roll also pretty good

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Iced Latte

MJ MJ

Good coffee. Cafe is clean. Staff is competent and friendly.

Service: 5

R MJ

Good coffee. Cafe is clean. Staff is competent and friendly.

Bernard Pollack

I can't say enough about this place -- the staff are absolutely amazing, so friendly -- a great place to do some work, always clean, good wifi, prices are super fair, coffee and food always great.

Atmosphere: 5

Food: 5

Service: 5

Eric

Good food, friendly people. Pricy but…

Atmosphere: 5

Food: 5

Service: 5

Katrine Troelsen

I was jetlagged and hadnt understood the tipping system, so ended up tipping a lot for a breakfast that left me very underwhelmed; orangejuice (good), a croissant with turkey but it was sweet? and a very bad cappuccino. Without the too generous tip it was almost 15 dollars.
Later I was informed that USA has trouble making cappuccinos but I did manage to find good ones so its not impossible then.
Staff was sweet enough but they didnt have the first 2 things i wanted which is how I ended up with a sweet turkey croissant. Weird place.

Atmosphere: 3

Food: 2

Service: 3

Claudia Nicolau

The staff at this location is always very rude, not sure if they are short staffed every time we come here, they get mad when they see a huge line. Justin was the one who helped us last time, he rushed us to get all of our order at once and then kept coming back to ask about the order again and again.

Atmosphere: 3

Food: 5

Service: 1

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