Terrible location. Besides being extremely dirty they had no chicken or steak and told me they weren't cooking anything anytime soon... I did not eat there and am surprised this level of customer service is permitted.
Atmosphere: 1
Food: 1
Service: 1
Sanghyuk Seo
Half the portion size of other Chipotle locations, dirty, slow service, rude staff, and overall terrible service. Maybe the staff are so smart that they know being unfriendly will reduce their workload.
Atmosphere: 1
Food: 1
Service: 1
Molly McQuaide
They will accept Uber eats and then deny over 7 drivers from picking it up. THEN, place you on hold and hang up so they don’t have to address it. Scam.
Atmosphere: 2
Food: 1
Service: 1
Landen Bonsera
I’d rather jump off the prudential center than order a quesadilla from here ever again.
Atmosphere: 1
Food: 1
Service: 1
Clara Correa
Very bad service, good food, we had to ask if they could serve us
Atmosphere: 5
Food: 5
Service: 3
Michael Haney
The place needs a thorough cleaning. Not one clean table in the place. Lots of staff though mostly standing around and talking to each other. Advertising items they don’t have, such as brisket. A refrigerator filled with bottled drinks but the cashier wasn’t sure what they had or even if they were for sale and would only offer fountain drinks. Wouldn’t even check what they had even though menu said bottled drinks available. Staff didn’t speak English, greet or welcome customers, or thank you for your patronage. Wouldn’t look you in the eye or speak at all - just wait for you to say the next ingredient. Overstuffed burrito that fell apart as soon as you removed the wrapping.
Atmosphere: 1
Food: 3
Service: 1
Huan Chen
Order offline and ready in a minute, $12 for a beef bowl, good deal near MIT, cannot ask for more. For mobile order, need to talk to staff to get it, not on the designated pick-up shelf! o.w. wait for half an hour or longer.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burrito Bowl
SY C
Unacceptable levels of rudeness from the staff.
Atmosphere: 3
Food: 3
Service: 1
Joe Moehrle
Portion sizes are good, but the online order pickup shelves are just decorations
Atmosphere: 1
Food: 4
Service: 1
Recommended dishes: Burrito Bowl
Rishi Khan
This is the burrito
Dietary restrictions: Asking for the sofritas might prove challenging
This place sucks, always messy, always understaffed, and constantly cross contaminating food without a care in the world.
EriK Prakken
Probably one of the least efficient run chipotle restaurant I’ve ever been to. Waited in line for 30 minutes (8 people in front of me), all the while two of the three people working were just walking around clearly not doing anything. Almost felt bad for the dude working the line and the cash register at the same time until he tried to charge me for Queso that I did not get. Going here isn’t worth it, definitely go to Cava around the corner or another location!
Terrible location. Besides being extremely dirty they had no chicken or steak and told me they weren't cooking anything anytime soon... I did not eat there and am surprised this level of customer service is permitted.
Atmosphere: 1
Food: 1
Service: 1
Half the portion size of other Chipotle locations, dirty, slow service, rude staff, and overall terrible service. Maybe the staff are so smart that they know being unfriendly will reduce their workload.
Atmosphere: 1
Food: 1
Service: 1
They will accept Uber eats and then deny over 7 drivers from picking it up. THEN, place you on hold and hang up so they don’t have to address it. Scam.
Atmosphere: 2
Food: 1
Service: 1
I’d rather jump off the prudential center than order a quesadilla from here ever again.
Atmosphere: 1
Food: 1
Service: 1
Very bad service, good food, we had to ask if they could serve us
Atmosphere: 5
Food: 5
Service: 3
The place needs a thorough cleaning. Not one clean table in the place. Lots of staff though mostly standing around and talking to each other. Advertising items they don’t have, such as brisket. A refrigerator filled with bottled drinks but the cashier wasn’t sure what they had or even if they were for sale and would only offer fountain drinks. Wouldn’t even check what they had even though menu said bottled drinks available. Staff didn’t speak English, greet or welcome customers, or thank you for your patronage. Wouldn’t look you in the eye or speak at all - just wait for you to say the next ingredient. Overstuffed burrito that fell apart as soon as you removed the wrapping.
Atmosphere: 1
Food: 3
Service: 1
Order offline and ready in a minute, $12 for a beef bowl, good deal near MIT, cannot ask for more. For mobile order, need to talk to staff to get it, not on the designated pick-up shelf! o.w. wait for half an hour or longer.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burrito Bowl
Unacceptable levels of rudeness from the staff.
Atmosphere: 3
Food: 3
Service: 1
Portion sizes are good, but the online order pickup shelves are just decorations
Atmosphere: 1
Food: 4
Service: 1
Recommended dishes: Burrito Bowl
This is the burrito
Dietary restrictions: Asking for the sofritas might prove challenging
Atmosphere: 3
Food: 2
Service: 2
Recommended dishes: Burrito Bowl
Restaurantji Recommends
This place sucks, always messy, always understaffed, and constantly cross contaminating food without a care in the world.
Probably one of the least efficient run chipotle restaurant I’ve ever been to. Waited in line for 30 minutes (8 people in front of me), all the while two of the three people working were just walking around clearly not doing anything. Almost felt bad for the dude working the line and the cash register at the same time until he tried to charge me for Queso that I did not get. Going here isn’t worth it, definitely go to Cava around the corner or another location!
Atmosphere: 1
Food: 2
Service: 2
Very rude staff.
Atmosphere: 1
Food: 1
Service: 1
Chipotle
It's delicious haha
Atmosphere: 4
Food: 5
Service: 5
Service is horrible not recommended
Atmosphere: 3
Food: 3
Service: 1
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