Whoever was working on February 18 2025 should be fired because store said it opens at 4am and I was there at 4:30 and it was closed. Unacceptable
James Wu
Absolutely wonderful staff! I had to order a large quantity of coffee and a whole bunch of other treats, and they delivered everything quickly, efficiently, and mannerly while also exuding an extremely welcoming atmosphere. I loved their service so much. I wish I had asked for their names to highlight how great they were.
Atmosphere: 4
Food: 3
Service: 5
Alaa Mounir
Lovely Christmas donuts
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sourdough Breakfast Sandwich
Jon Langbert
Latte machine not making hot drinks. Didn’t stop them from giving me a tepid one then only telling me machine was broken after I asked for a new one. Then there’s the rodent running around - see video. Never going back!!!
Atmosphere: 1
Food: 1
Service: 1
Kimberly Nguyen
The worst and most unorganized dunks. I’ve never had an order that was completed correctly and I’ve been going to this one for 2 years simply because it’s by my work place. I always ask for them to repeat or confirm my order and they’ll wave me off and say it’s correct then proceed to hand me the wrong thing. It’s especially infuriating if I am paying extra for something (cold foam) and it’s not put on my drink after asking THREE times.
Atmosphere: 1
Food: 1
Service: 1
Tyler Rand
Infested with mice. Beware. There is an open report at the City of Cambridge.
Jonathan Tran
One of the worst managed Dunkin Donuts I have witnessed. Numerous orders completely wrong do not leave without checking your orders. Every single order I have got in the past two weeks has either had completely different items or missing items. Management doesn’t care enough to properly train and guide their employees.
Atmosphere: 1
Food: 1
Service: 1
Micah Livesay
Amazing Dunkin location!!
Atmosphere: 4
Food: 5
Service: 5
Sonia Seliger
super nice employees and good place to study with free wifi
Atmosphere: 5
Food: 5
Service: 5
Riyadox Ragragui
It shows that it closes at 10pm and my nephew was crying he wanted a coffee so bad i drove 30 minutes ended up closed at 9:23
This chain donut shop located in Cambridge offers a wide variety of donuts, as well as a variety of coffees (American, smoothies, and various specialty coffees) at affordable prices. Use the app to order food, and the food is delivered very quickly. If you want to drink coffee and save money, you might as well come here for a drink.
This chain donut shop located in Cambridge offers a wide variety of donuts, as well as a variety of coffees (American, smoothies, and various specialty coffees) at affordable prices. Use the app to order food, and the food is delivered very quickly. If you want to drink coffee and save money, you might as well come here for a drink.
Atmosphere: 3
Food: 4
Service: 3
Doris M.
COFFEE IS HORRIBLE AND THEY DO NOTHING TO FIX IT !!!! COFFEE IS WATERY, MAKE SURE WHEN YOU HIRE NEW PEOPLE SHOW THEM HOW TO MAKE COFFEE THE CORRECT WAY, I SPEND TOO MUCH MONEY HERE TO BE GETTING WATERY COFFEE!! THEY ALSO HAVE MICE IN THE STORE!!!! ☹️☹️☹️☹️
Atmosphere: 4
Food: 1
Service: 4
Bader
While the service was swift, we saw a mouse running around the cafe, informed the workers about it and they simply said “yes” and laughed like they already knew about it.
Whoever was working on February 18 2025 should be fired because store said it opens at 4am and I was there at 4:30 and it was closed. Unacceptable
Absolutely wonderful staff! I had to order a large quantity of coffee and a whole bunch of other treats, and they delivered everything quickly, efficiently, and mannerly while also exuding an extremely welcoming atmosphere. I loved their service so much. I wish I had asked for their names to highlight how great they were.
Atmosphere: 4
Food: 3
Service: 5
Lovely Christmas donuts
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sourdough Breakfast Sandwich
Latte machine not making hot drinks. Didn’t stop them from giving me a tepid one then only telling me machine was broken after I asked for a new one. Then there’s the rodent running around - see video. Never going back!!!
Atmosphere: 1
Food: 1
Service: 1
The worst and most unorganized dunks. I’ve never had an order that was completed correctly and I’ve been going to this one for 2 years simply because it’s by my work place. I always ask for them to repeat or confirm my order and they’ll wave me off and say it’s correct then proceed to hand me the wrong thing. It’s especially infuriating if I am paying extra for something (cold foam) and it’s not put on my drink after asking THREE times.
Atmosphere: 1
Food: 1
Service: 1
Infested with mice. Beware. There is an open report at the City of Cambridge.
One of the worst managed Dunkin Donuts I have witnessed. Numerous orders completely wrong do not leave without checking your orders. Every single order I have got in the past two weeks has either had completely different items or missing items. Management doesn’t care enough to properly train and guide their employees.
Atmosphere: 1
Food: 1
Service: 1
Amazing Dunkin location!!
Atmosphere: 4
Food: 5
Service: 5
super nice employees and good place to study with free wifi
Atmosphere: 5
Food: 5
Service: 5
It shows that it closes at 10pm and my nephew was crying he wanted a coffee so bad i drove 30 minutes ended up closed at 9:23
Restaurantji Recommends
This chain donut shop located in Cambridge offers a wide variety of donuts, as well as a variety of coffees (American, smoothies, and various specialty coffees) at affordable prices. Use the app to order food, and the food is delivered very quickly. If you want to drink coffee and save money, you might as well come here for a drink.
This chain donut shop located in Cambridge offers a wide variety of donuts, as well as a variety of coffees (American, smoothies, and various specialty coffees) at affordable prices. Use the app to order food, and the food is delivered very quickly. If you want to drink coffee and save money, you might as well come here for a drink.
Atmosphere: 3
Food: 4
Service: 3
COFFEE IS HORRIBLE AND THEY DO NOTHING TO FIX IT !!!! COFFEE IS WATERY, MAKE SURE WHEN YOU HIRE NEW PEOPLE SHOW THEM HOW TO MAKE COFFEE THE CORRECT WAY, I SPEND TOO MUCH MONEY HERE TO BE GETTING WATERY COFFEE!! THEY ALSO HAVE MICE IN THE STORE!!!! ☹️☹️☹️☹️
Atmosphere: 4
Food: 1
Service: 4
While the service was swift, we saw a mouse running around the cafe, informed the workers about it and they simply said “yes” and laughed like they already knew about it.
Great Dunkin. Friendly staff and tasty donuts
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Donuts
Amazing service.
Atmosphere: 5
Food: 5
Service: 5
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