Served their friends before multiple others in line. I just ordered a small coffee
Atmosphere: 5
Food: 3
Service: 1
D.
Not only was my coffee ready quickly, but the employee at the counter saw me walking in the direction of the bathroom and buzzed to unlock the door for me without me having to ask. I have been in DD locations thousands of times and never had that happen once. Thank you!
Atmosphere: 5
Food: 5
Service: 5
Marcellinho
The attendants need to be changed, they are not willing to work. I made an order because it was too big and he said there was no ice. I made another order and he made the coffee and kept taking forever to deliver my order. Today, 08/19/2025, at 9:25 in the morning.
Mike W. (BigHuge)
Staff was nice I work in construction so I had a good size order they did good and didn't miss a thing parking is in the back not a bad stop
Filipe Wong (Belippy)
Finally see a DD with a hard working staff and a smiley face. Good job š
Guo Wu
Poor service. The staff didn't understand English and forgot the order.
We came multiple times to this Dunkinā and the guy was very rude, never smiled, he didnāt respond to anything at all, didnāt say hi, he finished the order without asking if we wanted more, using hand motions to show us where to go, he was so DISRESPECTFUL !!!!!! Terrible experience donāt recommend at all!!!!!
Elizabeth Barry
Just wanted to give a big shout out to the lady working by herself through the big rush this morning on New Yearās Eve. I couldnāt find any cash to tip her, but she was absolutely crushing it! Hoping her next shift she has somebody there to help her out.
Atmosphere: 5
Food: 4
Service: 5
Ben Borgers
We came in wanting a large order for a university event and Melinda was so helpful and wonderful ā everything was done fast, thoughtfully, and so smoothly. Don't know what we would have done without her help!
Nyha Marshall
Iāve ordered from this location multiple times and have yet to get EVERY item I order. They will forget to give you something guaranteed or give you the wrong thing.
Staff was definitely very nice, very limited donuts and they was old!
Atmosphere: 4
Food: 3
Service: 5
Chelsea Whitton Pearsall
Fast service and full offering but why does my iced americano/latte always have grounds in it (floating and on the bottom) even after asking staff to remake my drink? If Iām paying $5-6 to treat myself I expect better. Iāve had to ask them to remake my drink at least 3x lately. As an added punch I got myself an I Ed latte on ānational espresso dayā as they advertised it and it looked like the images attached.
Mark Montieth
My go to dunks! The staff and the manager are awesome. Always smiling and greeting me kindly and professionally. Thanks To All Staff!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Doughnut
Taylor Ritter
Manager and staff were so kind and promptly made sure that my order was taken care of so that I could be in and out quick. Food cooked correctly and coffee made just right! Thank you team dunkin mass ave!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Doughnut
Katira Colon
@ 625 The person on the register didnāt want to make a hot latte because he closes the store at 7. He still had 35 min to make a coffee that take 3 min.
Served their friends before multiple others in line. I just ordered a small coffee
Atmosphere: 5
Food: 3
Service: 1
Not only was my coffee ready quickly, but the employee at the counter saw me walking in the direction of the bathroom and buzzed to unlock the door for me without me having to ask. I have been in DD locations thousands of times and never had that happen once. Thank you!
Atmosphere: 5
Food: 5
Service: 5
The attendants need to be changed, they are not willing to work. I made an order because it was too big and he said there was no ice. I made another order and he made the coffee and kept taking forever to deliver my order. Today, 08/19/2025, at 9:25 in the morning.
Staff was nice I work in construction so I had a good size order they did good and didn't miss a thing parking is in the back not a bad stop
Finally see a DD with a hard working staff and a smiley face. Good job š
Poor service. The staff didn't understand English and forgot the order.
We came multiple times to this Dunkinā and the guy was very rude, never smiled, he didnāt respond to anything at all, didnāt say hi, he finished the order without asking if we wanted more, using hand motions to show us where to go, he was so DISRESPECTFUL !!!!!! Terrible experience donāt recommend at all!!!!!
Just wanted to give a big shout out to the lady working by herself through the big rush this morning on New Yearās Eve. I couldnāt find any cash to tip her, but she was absolutely crushing it! Hoping her next shift she has somebody there to help her out.
Atmosphere: 5
Food: 4
Service: 5
We came in wanting a large order for a university event and Melinda was so helpful and wonderful ā everything was done fast, thoughtfully, and so smoothly. Don't know what we would have done without her help!
Iāve ordered from this location multiple times and have yet to get EVERY item I order. They will forget to give you something guaranteed or give you the wrong thing.
Service: 1
Restaurantji Recommends
Staff was definitely very nice, very limited donuts and they was old!
Atmosphere: 4
Food: 3
Service: 5
Fast service and full offering but why does my iced americano/latte always have grounds in it (floating and on the bottom) even after asking staff to remake my drink? If Iām paying $5-6 to treat myself I expect better. Iāve had to ask them to remake my drink at least 3x lately. As an added punch I got myself an I Ed latte on ānational espresso dayā as they advertised it and it looked like the images attached.
My go to dunks! The staff and the manager are awesome. Always smiling and greeting me kindly and professionally. Thanks To All Staff!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Doughnut
Manager and staff were so kind and promptly made sure that my order was taken care of so that I could be in and out quick. Food cooked correctly and coffee made just right! Thank you team dunkin mass ave!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Doughnut
@ 625 The person on the register didnāt want to make a hot latte because he closes the store at 7. He still had 35 min to make a coffee that take 3 min.
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