No good customer service with these guys working today November 4th 2025 around 4 pm,specially the African girl. She doesn't know how to deal with difficult situation.
Atmosphere: 1
Food: 1
Service: 1
Erica Torpey
I got a blueberry refresher and it literally has coffee in it. How do you mess that up?? My order is never right when I come to this location
Atmosphere: 1
Food: 2
Service: 2
Dustin Monick
First off I've never been so disrespected in my life. I go in to order and the old Indian lady with thé accent started to yell out me and removing all the orders from the to go.. but I was waiting in line to order. Start to tell me tha. You need to go, I have good memory. I will call cops.. second .I've never been in that Dunkin donuts in my life, Im here visiting my family member.im not from Boston, so what memories do you have of me. I don't understand how she has a job there...I been a long time Dunkin donuts customer, I will never go into another Dunkin in my life cause of how I just got treated.
Atmosphere: 1
Food: 1
Service: 1
Peter Aungle
Like two weeks ago, either I accidentally ordered the $6 meal twice or the app malfunctioned and ordered and charged me twice. Either way, I was told to just take both and come back the next day and they’d give me a free one — already a very nice way of handling the situation. Except I forgot to come back the next day. I came in yesterday, two weeks later, and mentioned it to the same person I had talked to after it happened. She said to just come back tomorrow and she’d give me the meal for free then. It was very kind of her to remember and to do that. Most places would just say it was my fault and/or to take it up with the people who run mobile orders on the app. Almost no one would let two weeks pass and still do that. I really appreciate her kindness and wanted to highlight how she went out of her way to be friendly and helpful. Thank you!
Atmosphere: 5
Food: 5
Service: 5
Michael Cummings
Good on time under budget
Atmosphere: 5
Food: 5
Service: 5
Mr. Benjamin Pearce
Just kind of a s show on a weekday morning. Best to order anywhere else.
Partha Jyoti Das
Because size does matter!
Their French Culler are bigger than other locations 👏🏻
Atmosphere: 1
Food: 1
Service: 1
Tatiana Jean
Employees did not let my mom buy a separate cup of mocha with a regular amount of pumps of mocha… they are all clueless. I work at dunking myself and we literally give people that for free…then gave me a blueberry muffin instead of donut…
Atmosphere: 1
Food: 1
Service: 1
Alex DiPietro
The staff here don’t speak English very well. I went in looking for the elf on the shelf ornaments this year, and they didn’t know what I was talking about. We always get the elf on the shelf ornaments every year from Dunkin’ Donuts. The first woman could not understand anything I was saying and directed me to the Indian lady in the blue shirt Who also couldn’t understand what I was saying and stopped trying to help me and took her Personal cell phone out to make it seem like she got a call and just walked away saying I have no idea what you’re talking about
Nice branch with nice staff, the dounts are pretty good too as usual
Atmosphere: 4
Food: 4
Service: 5
Mae Rucker
its dunks alright! prices are a bit too high tho imo.
Atmosphere: 4
Food: 4
Service: 4
Sonia Seliger
good dunkin with lots of seating
Atmosphere: 5
Food: 5
Service: 5
Shubha thodeti
Previously store is good with quality coffee.. but now people got changed and making bad coffee ,poor cleanness, even not maintaining clean cup for coffee.. very bad experience
brian wright
Typical dunks.. dirty and can’t understand the person calling out orders in the pickup line. Will say the team was all very polite!!
No good customer service with these guys working today November 4th 2025 around 4 pm,specially the African girl.
She doesn't know how to deal with difficult situation.
Atmosphere: 1
Food: 1
Service: 1
I got a blueberry refresher and it literally has coffee in it. How do you mess that up?? My order is never right when I come to this location
Atmosphere: 1
Food: 2
Service: 2
First off I've never been so disrespected in my life. I go in to order and the old Indian lady with thé accent started to yell out me and removing all the orders from the to go.. but I was waiting in line to order. Start to tell me tha. You need to go, I have good memory. I will call cops.. second .I've never been in that Dunkin donuts in my life, Im here visiting my family member.im not from Boston, so what memories do you have of me. I don't understand how she has a job there...I been a long time Dunkin donuts customer, I will never go into another Dunkin in my life cause of how I just got treated.
Atmosphere: 1
Food: 1
Service: 1
Like two weeks ago, either I accidentally ordered the $6 meal twice or the app malfunctioned and ordered and charged me twice. Either way, I was told to just take both and come back the next day and they’d give me a free one — already a very nice way of handling the situation. Except I forgot to come back the next day. I came in yesterday, two weeks later, and mentioned it to the same person I had talked to after it happened. She said to just come back tomorrow and she’d give me the meal for free then. It was very kind of her to remember and to do that. Most places would just say it was my fault and/or to take it up with the people who run mobile orders on the app. Almost no one would let two weeks pass and still do that. I really appreciate her kindness and wanted to highlight how she went out of her way to be friendly and helpful. Thank you!
Atmosphere: 5
Food: 5
Service: 5
Good on time under budget
Atmosphere: 5
Food: 5
Service: 5
Just kind of a s show on a weekday morning. Best to order anywhere else.
Because size does matter!
Their French Culler are bigger than other locations 👏🏻
Atmosphere: 1
Food: 1
Service: 1
Employees did not let my mom buy a separate cup of mocha with a regular amount of pumps of mocha… they are all clueless. I work at dunking myself and we literally give people that for free…then gave me a blueberry muffin instead of donut…
Atmosphere: 1
Food: 1
Service: 1
The staff here don’t speak English very well. I went in looking for the elf on the shelf ornaments this year, and they didn’t know what I was talking about. We always get the elf on the shelf ornaments every year from Dunkin’ Donuts. The first woman could not understand anything I was saying and directed me to the Indian lady in the blue shirt Who also couldn’t understand what I was saying and stopped trying to help me and took her Personal cell phone out to make it seem like she got a call and just walked away saying I have no idea what you’re talking about
Atmosphere: 1
Food: 1
Service: 1
Fast and meet
Atmosphere: 3
Food: 4
Service: 5
Restaurantji Recommends
Nice branch with nice staff, the dounts are pretty good too as usual
Atmosphere: 4
Food: 4
Service: 5
its dunks alright! prices are a bit too high tho imo.
Atmosphere: 4
Food: 4
Service: 4
good dunkin with lots of seating
Atmosphere: 5
Food: 5
Service: 5
Previously store is good with quality coffee.. but now people got changed and making bad coffee ,poor cleanness, even not maintaining clean cup for coffee.. very bad experience
Typical dunks.. dirty and can’t understand the person calling out orders in the pickup line.
Will say the team was all very polite!!
Atmosphere: 1
Food: 4
Service: 2
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