Dunkin'

1 White St, Cambridge
(617) 354-8336

Recent Reviews

sean guerin

God help the poor staff here with all the junkie panhandlers around

Atmosphere: 2

Food: 4

Service: 5

Mike Mathews

DID NOT NOTICE THE POTENTIAL CUSTOMER STANDING RIGHT IN FRONT OF THE COUNTER, EVEN AFTER MOVING TOWARDS THE (2)STAFF MEMBERS ON THE RIGHT & LEFT OF THE COUNTER, DID NOTNOTICE AT ALL.THE PLACE WAS A HUGE MESS AS WELL, BATHROOM WAS ABSOLUTELY 100% ! DISGUSTING ! , IF I HAD THE AUTHORITY TO DO SOMETHING ABOUT IT AS THE OWNER ! I WOULD REMODEL THE BATHROOMS COMPLETELY ! THEN , AS I SHOULD !I WOULD DO SEVERAL SURPRISE/UN ANNOUNCED WALK IN VISITS EVERY WEEK ! TO CHECK ON THINGS, REWARD MY STAFF ON THE SPOT ! ( IF ! ) *ALL* WAS GREAT !& REPLACE ALL STAFF IF NEED BE ,WITH PEOPLE WHO ACTUALLY WANT TO WORK HARD FOR AT LEAST $20.00 ! AN HOUR , PLUS TIPS ! & (1) FREE DRINK WITH A SANDWICH EACH 6 HOUR OR LONGER SHIFT.***** A PROPERLY RUN BUSINESS IS NOT THAT DIFFICULT , IF THE OWNER !& STAFF ACTUALLY CARE TO ( EARN ) THEIR MONEY !***** TAKE CARE OF THE STAFF ! & THEY WILL EITHER WAN'T TO WORK HARD FOR YOU EVERY DAY ! ( OR )REPLACE THEM !***** TAKE CARE OF THE PAYING ,CUSTOMERS & THEY WILL COME BACK !

Recommended dishes: Doughnut

Daniel Rodriguez

Love my

Atmosphere: 5

Food: 5

Service: 5

Fran Z

I don’t understand why the everything bagels at this location barely have everything. They mess up orders and the coffees are a hit or miss that they’ll actually be good.

Atmosphere: 3

Food: 3

Service: 3

Recommended dishes: Bagels

B W.

This place is dirty and the numbers and names are always changing on my receipt when I order the same thing. I hate having to go here because of a lack of better choices. The business gets to be terrible and profit because there is no where else to go.

Vincent L.

A standard Dunkin's as far as the menu offerings are concerned: bland coffee, sugary iced drinks, highly-processed donuts, and ultra-zapped hot items. But if you have the addictive Dunkin's app, with all its deals and bonus point offers, then it may be worth it to stop by for a cheap fix of empty carbs. Plus service here was diligent and efficient when I last visited. Note: the insipidly contrived stock images currently dominating this Yelp listing have been uploaded by Dunkin' Corporate and do not reflect this particular location - a violation of Yelp rules. Who wants to see bare, wrinkly hands and dirty fingernails shoving food or drink into their face? Do off-center, tackily slanted "action" shots add any value? Keep it classy and keep it focused on the food and drink with no distractions or gimmicks whatsoever.

Kirsten Bohme

No respect to da Sh'meer-- cream cheese be

Atmosphere: 3

Food: 1

Service: 3

Recommended dishes: Donuts

Gene H

I've tried this Dunkin' on several occasions. Two things are consistent here - unfriendly staff and coffee never tastes right. Yesterday was the same and so it was the last time I will ever go this Dunkin location.

Private P.

Absolutely terrible location. Staff seems to not have any idea what to do. The online app seems to always have things unavailable. I have a caffeine sensitivity and this location refuses to to make ALL espresso drink available with decaf on the online app. I have also received stale bread 4 times from this location.I have called Dunkin corporate 4 times. No resolution. In addition the owner lied saying she contacted me when she didn't.

Gene H.

I've tried this Dunkin' on several occasions. Two things are consistent here - unfriendly staff and coffee never tastes right. Yesterday was the same and so it was the last time I will ever go this Dunkin location.

Guo Xun

Staff has a bad

Atmosphere: 1

Food: 1

Service: 1

Sasha Sums

I love the signature iced lattes here. The food menu has much to be desired but the lattes are a decent value: better than Starbucks. ?

Atmosphere: 4

Food: 4

Service: 5

Recommended dishes: Bagels

Jadyn R.

the indian woman that owns this place is terribly rude and mean to the customers. she never makes anyone's orders correctly and always gets a mean attitude over water and whip cream. the store is mismanaged because you'll go to the register speak to a barista and think your order is set and the indian lady comes back and basically starts asking you tell her your order so going to order at register is pointless. worst service 10/10 don't recommend the indian lady that's always at this location with a big attitude

Amanda T.

This place is certainly not going to get a speeding ticket anytime soon. I think they replaced the slow disorganized service that was at the former central square location. Ive been the only customer here before and still had to wait 15 mins for one Sandwich while theres 3 employees behind the counter. When I do come here I make sure I have plenty of time even if im just getting a donut. I have no idea why its so slow im guessing poor management and delegation of staff. I did give two stars because fortunately ive always expierence politeness on behalf of the staff here and the place is clean.

Sarah D.

Poor service. Multiple drinks and food orders with receipts attached so workers didn't know who the food was for or what they had made. Latte and bagel took 15 minutes when ordered online

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