Well the food was good as usual but the dining experience was boast-worthy. Just got my food but they wanted to close 10 mins before the standard time so asked everybody to leave. Had to consume my hot dinner in the cold Boston night.
Atmosphere: 1
Food: 5
Service: 1
Fatamh Kamal
It’s good to know what the special stuff you want
Food: 3
Service: 3
Al Villemure
This place was opened 30 minutes and still did not have the coffee station setup. When I asked for hot water, the lady with green hair, said we are short staffed. She could of assisted with providing hot water. Instead decided to be rude about it.
Atmosphere: 3
Food: 3
Service: 2
Kay
Took one star off. My favorite Panera. Too bad the short white guy. What a racist! White female said hello, he said hello back. She said thank you at the end of the service, he said you’re welcome. However, I said hi, he didn’t respond. I said thank you at the end of the service, he didn’t respond either. And he continued to treat non white ethnicities with a disgusted face. Next time, I won’t say Hi, neither Thank you. Life is too short to hate others for no reason. We are just customers. We are not coming to take over your living room space. What a miserable individual!
Marcos Nogueira
I've reconsidered my opinion of this store. It definitely doesn't represent Panera's quality. After waiting 15 minutes for the attendant, there was no one in front of me. The service was terrible, with no control over online orders. When I placed my order, they ran out of soda and didn't offer me any other options. The process was horrible and confusing. I highly respect the service at Panera Bread stores, but this store is far below Panera Bread.
Service: 1
Lynne Heuton
It was't very clean. It just looked sad.
Atmosphere: 2
Food: 3
Service: 3
Jacqui Kearsley
Staff need to learn about customer service. Barely got an inaudible word the two times I went there, even after saying hi, how are you. There was no reply!
Atmosphere: 2
Food: 3
Service: 2
Amit Kumar
Keep it up
Atmosphere: 5
Food: 5
Service: 5
SometimesLv x
A little slow to get order taken unless you opt for self checkout however the food is delicious and they make it very quickly and fresh, the location is central to several places to shop or snack...
Atmosphere: 5
Food: 5
Service: 3
Brad
Amazingly calm employee when harassing customers abuse them.
Cashier likes to call cops on members asking for cups...
Atmosphere: 1
Food: 1
Service: 1
Wolfgang's Mom
Thank you for not putting up with the customers BS. We don't want to deal with it either.
Atmosphere: 5
Food: 5
Service: 5
kuzey05
Rude and careless employees.
Atmosphere: 1
Food: 1
Service: 1
Gavin Wang
The iced coffee here tastes weird and it likes a over night leftover coffee, and the store is not clean either, there is a staff member, who does nothing but walking around the restaurant and watching what customers are doing. Why not just help other busy people or clean the floor a little bit. Can not believe she can still work for Panera, perhaps she is the manager to give instructions instead of leading as a role model. Panera should let her go otherwise this restaurant will lose customers and damage Panera brand
Well the food was good as usual but the dining experience was boast-worthy. Just got my food but they wanted to close 10 mins before the standard time so asked everybody to leave. Had to consume my hot dinner in the cold Boston night.
Atmosphere: 1
Food: 5
Service: 1
It’s good to know what the special stuff you want
Food: 3
Service: 3
This place was opened 30 minutes and still did not have the coffee station setup. When I asked for hot water, the lady with green hair, said we are short staffed. She could of assisted with providing hot water. Instead decided to be rude about it.
Atmosphere: 3
Food: 3
Service: 2
Took one star off. My favorite Panera. Too bad the short white guy. What a racist! White female said hello, he said hello back. She said thank you at the end of the service, he said you’re welcome.
However, I said hi, he didn’t respond. I said thank you at the end of the service, he didn’t respond either. And he continued to treat non white ethnicities with a disgusted face. Next time, I won’t say Hi, neither Thank you. Life is too short to hate others for no reason. We are just customers. We are not coming to take over your living room space. What a miserable individual!
I've reconsidered my opinion of this store. It definitely doesn't represent Panera's quality. After waiting 15 minutes for the attendant, there was no one in front of me. The service was terrible, with no control over online orders. When I placed my order, they ran out of soda and didn't offer me any other options. The process was horrible and confusing. I highly respect the service at Panera Bread stores, but this store is far below Panera Bread.
Service: 1
It was't very clean. It just looked sad.
Atmosphere: 2
Food: 3
Service: 3
Staff need to learn about customer service. Barely got an inaudible word the two times I went there, even after saying hi, how are you. There was no reply!
Atmosphere: 2
Food: 3
Service: 2
Keep it up
Atmosphere: 5
Food: 5
Service: 5
A little slow to get order taken unless you opt for self checkout however the food is delicious and they make it very quickly and fresh, the location is central to several places to shop or snack...
Atmosphere: 5
Food: 5
Service: 3
Amazingly calm employee when harassing customers abuse them.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Cashier likes to call cops on members asking for cups...
Atmosphere: 1
Food: 1
Service: 1
Thank you for not putting up with the customers BS. We don't want to deal with it either.
Atmosphere: 5
Food: 5
Service: 5
Rude and careless employees.
Atmosphere: 1
Food: 1
Service: 1
The iced coffee here tastes weird and it likes a over night leftover coffee, and the store is not clean either, there is a staff member, who does nothing but walking around the restaurant and watching what customers are doing. Why not just help other busy people or clean the floor a little bit. Can not believe she can still work for Panera, perhaps she is the manager to give instructions instead of leading as a role model. Panera should let her go otherwise this restaurant will lose customers and damage Panera brand
Atmosphere: 1
Food: 1
Service: 1
Music is so ass
Atmosphere: 1
Food: 1
Service: 1
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