Pavement Coffeehouse - Harvard Sq.

The staff here are so kind and patient and enjoyable to talk to as the first part of my day. I really appreciate pavement/harvard’s willingness to let folks hang out in their lobby /dining/ seating space, particularly folks who may be experiencing tough times. I’ve chatted with a few strangers in the lobby that have disclosed their housing insecurity to me. Even recently, when a woman was unsure whether her card would go through as we near the end of the month, there was a quiet offer of still enjoying a coffee if it didn’t. I’ve completely stopped going to the sterile waiting areas of similar places like Starbucks because we all need a little more community care for each other. As an aside to great staff and customers, I love (too much and too often) getting their rosemary bagel that they always hook up with lots of cream cheese. Keep it up pavement- you make me proud to be in Cambridge alongside businesses with staff that value the humanity that they can bring to others’ days. I hope they are compensated for the extra (and so so necessary) love they give others.

Good coffee and tea. Sadly no reusable cups

Slowest service on planet earth and they couldn’t care less. Waited 35 minutes for a chai latte how is that normal

The coffee was good which was the main thing. Took a while to get the order, but it does seem that they had quite a few mobile orders, so not that big of a deal. Lots of seating available. Worth a stop if you need a caffeine pick-me-up.

great coffee friendly staff

guys this bagel sucks. plain bagel plain cream cheese and it just sucks :(

Huge bagels and would highly recommend their matcha

The best house blend arabica coffee beans in town.

Got 15 minutes to kill for a $8 bagel? This is your place. Mid morning. Not a huge rush. Employees seemed to have everything under control. Waited an actual 15 minutes for my food to be cold.

Food: 3

red headed woman who is always on register always has a “i don’t care about you” demeanor. she won’t educate you on how their sizes, flavors, or shot amounts work. i’ve worked as a barista for around three years, and i’ve never encountered another barista who does as horrible a job as this woman. their food and coffee are always delicious, skip the drama and order online

Atmosphere: 1

Food: 3

Service: 1

Be prepared to wait for 15 minutes to get a simple coffee

Centerel, good taste and cool store :)

Atmosphere: 5

Food: 5

Service: 5

The food and coffee here is great, but the staff is VERY slow. It doesn’t seem to matter if I’m the only one ordering or there is a line, it often takes 20+ minutes to get a simple espresso drink at this location.

Atmosphere: 3

Food: 5

Service: 1

Sadly the worst pavement location. This location is never open or never open when the hours say online. Sadly the staff wasn’t that friendly and the food/coffee is really overpriced. Oh and there’s no place to sit and wnjoy

Atmosphere: 1

Food: 3

Service: 1

Edit: I have to edit to review. Absolutely rude staff! Forgot about my order or pretended to. Then served newer customers. When I asked about it they got snappy!

Never ordering from this badly run place!

Atmosphere: 1

Food: 1

Service: 1