Starbucks
468 Broadway, Cambridge
(617) 491-9911
Recent Reviews
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This is hands down the best Starbucks I’ve ever been to!
They always make exactly what I ordered — which, let’s be honest, is kind of a rare superpower at Starbucks (lol).
The girls who work here are so sweet, friendly, and on point.
Thank you for your hard work!
Service: 5
Not very friendly, poor variety of food, very cold ambient.
Atmosphere: 2
Food: 3
Service: 3
There are 5 people working here… yet it takes forever to get your stuff
Atmosphere: 2
Food: 3
Service: 2
The drinks have become worse in quality.
It's probably been a month now since all the drinks started to taste worse and look different from the menu.
Today was the last day I bought anything here, I don't know if it's the staff that's gotten worse or if Starbucks has started to save money in general.
Atmosphere: 1
Food: 1
Service: 1
Whoever's on this morning's shift, thank you.
Atmosphere: 5
Food: 5
Service: 5
Such a cute and cozy Starbucks! The shop has a charming vibe, perfect for a quick coffee stop. The staff is super friendly and always makes my drink just right. Love the welcoming atmosphere, though it can get a bit crowded. Highly recommend!
Atmosphere: 5
Food: 5
Service: 5
Was an okay Starbucks, nothing particularly special about this one, very little seating to be able to enjoy your drink
Atmosphere: 3
Service: 5
I have been a loyal customer at this establishment for the past three years, visiting almost every morning and spending thousands of dollars here. This morning, I waited at the counter for quite some time, but no one was available to take my order as the staff seemed focused on mobile orders. Understanding they were busy, I decided to sit down and wait while eating my breakfast.
To my surprise, an employee named Emma approached me and told me I could not sit there without placing an order—despite my long-standing patronage. The interaction left me feeling singled out and deeply uncomfortable. I couldn’t help but wonder why I was treated this way, especially as a regular customer. Experiences like this raise concerns about how different customers are perceived and treated, which is disappointing. I sincerely hope management takes the time to address this and ensure that all customers are treated with the same courtesy and respect.
Atmosphere: 1
Food: 3
Service: 1
The water was cold but I couldn’t reccomend it on the review
This little coffee shop suited us well as we made our way to the university. We even bought some pastries to go with our excellent coffee drinks. The interior is basic, a few places to sit.
Restaurantji Recommends
Went there today on my birthday to redeem a birthday reward for a free drink or food item. They said they couldn't honor it. Starbucks does have a birthday rewards program so I'll just go to another location but wow, what terrible attitude!
Then they said to call the customer helpline if I needed help. It's Sunday.
Oh and then I asked if there was a washroom I could use? They said they didn't have one but that I could use one in the grocery store next door. Only if I made a purchase. I'll spend my birthday elsewhere, thank you!
Rude personal
Rude personal
Great service and employees! Water tastes very nice
Atmosphere: 5
Food: 5
Service: 5
I have thoroughly enjoyed my visits to Starbucks at 468 Broadway in Cambridge. The coffee beverages are great-tasting, and the service provided by their staff is outstanding.However, I want to express my appreciation for the exceptional service provided by Emma and Anne J., two fun and dynamic baristas. They are truly remarkable and have consistently gone above and beyond to make my coffee experience memorable.Their friendly demeanor and attention to detail, even during busy hours, stand out, and their ability to work effortlessly at 6 a.m. is awe-inspiring. Emma and Anne possess highly skilled craftsmanship and exude a vibrant and dynamic personality, bringing the Starbucks community spirit to life in this charming location.I am genuinely grateful for their exceptional service. I hope they receive well-deserved recognition from the management of Starbucks.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Espresso Roast, Petite Vanilla Bean Scone
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