I stop in here every morning before work! The staff is always very friendly . Rikki and Kat are very nice and Levi is very helpful in helping me choose different types of coffee
Timothy Grace
Decent tea; staff reasonably friendly, but not a great vibe overall. It's definitely a serviceable Starbucks, but that's about it. Nowhere to sit - which I wasn't looking to anyway, but is notable, and a more limited selection of non-drinks than other Starbucks. Decent place to get a coffee/tea quickly.
Abraham Galindo
Impatient and condescending male worker at the register on Thursday March 20 at 5pm.
Reizel Charm Dela Cruz
Always clean and staff are very friendly!
Rodrigo Artavia
Pretty much your regular place, the good thing here is that if you collect mugs they have the Cambridge mug!
Erika Cain
Our class went to Starbucks on a Wednesday morning and we had a great time. It was generally accessible, the drinks were amazing and the service was surprisingly fast for there not being a ton of employees. There was even employees cleaning while we were there! The store felt clean and organized. The employees announced the drink order names clearly and loudly, so everyone could hear.
Dietary restrictions: We had a friend go who is on the Keto diet and doesn't eat sugar. She was able to still get a drink. She got a unsweetened ice tea and she said it was amazing. We also had a friend who needs to watch his sugar intake, and he was able to have the pink drink! We also had a few friends who are allergic to nuts, and we found safe options for them too.
Parking: You should not try to park here, Harvard Square is very busy. Instead you can take the bus or the train, both are right across the street from the stations.
Wheelchair accessibility: The store was very busy and the lanes to walk were kind of small. There were no stairs you could walk or wheel right in, so that part was accessible. There were automatic door openers, which was very helpful. There was no seating there for people who might need to rest, and there were no bathrooms if you need those.
Atmosphere: 4
Food: 5
Service: 5
Vincent Malotaux
Service is terrible
Asya Kopytov
Pleasant and fast service! Delicious cappuccino!
Atmosphere: 5
Food: 5
Service: 5
Evan Fellman
I’ve been meaning to come out here to try their water. Generally it’s real good
myalljoyblog
As a company critic, parking can be difficult with traffic. Uneven pavement when walking towards it. It can get busy here. You can order online or order inside. There is music on. The door has a button for those who need it. The door can be hard to open. There are no seatings inside. Hand sanitizer near the door. There are merchandise items you can purchase too. The flooring looks dirty. Recycling and regular trash is available. The employees seemed focused on their job. Gift cards can be purchased also mini snacks and drinks. I hope this helps anyone!
I loved it!! So many drinks and food to chose from!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Decaf Pike Place Roast, Cheese Danish
Nicolas San Miguel
Pretty typical Starbucks overall. The environment is bustling as it's conveniently in the middle of Harvard Square, though the service was slow when I went and they had minor errors in multiple orders in my party.
Atmosphere: 4
Food: 3
Service: 2
Meg Aukeman
The drink was good, the atmosphere was good, my only complaint was our order taker, who refused to get us a cup of water.
Kid-friendliness: Ageism
Atmosphere: 5
Food: 5
Service: 3
eric Choi
Employee nor the manager doesn’t know how to take orders. Bad customer service!
Food: 1
Service: 1
Martin Vanta
I absolutely don't understand the Starbucks system - no seating and no toilets for customers. Unthinkable in Europe.
I stop in here every morning before work! The staff is always very friendly . Rikki and Kat are very nice and Levi is very helpful in helping me choose different types of coffee
Decent tea; staff reasonably friendly, but not a great vibe overall. It's definitely a serviceable Starbucks, but that's about it. Nowhere to sit - which I wasn't looking to anyway, but is notable, and a more limited selection of non-drinks than other Starbucks. Decent place to get a coffee/tea quickly.
Impatient and condescending male worker at the register on Thursday March 20 at 5pm.
Always clean and staff are very friendly!
Pretty much your regular place, the good thing here is that if you collect mugs they have the Cambridge mug!
Our class went to Starbucks on a Wednesday morning and we had a great time. It was generally accessible, the drinks were amazing and the service was surprisingly fast for there not being a ton of employees. There was even employees cleaning while we were there! The store felt clean and organized. The employees announced the drink order names clearly and loudly, so everyone could hear.
Dietary restrictions: We had a friend go who is on the Keto diet and doesn't eat sugar. She was able to still get a drink. She got a unsweetened ice tea and she said it was amazing.
We also had a friend who needs to watch his sugar intake, and he was able to have the pink drink!
We also had a few friends who are allergic to nuts, and we found safe options for them too.
Parking: You should not try to park here, Harvard Square is very busy. Instead you can take the bus or the train, both are right across the street from the stations.
Wheelchair accessibility: The store was very busy and the lanes to walk were kind of small. There were no stairs you could walk or wheel right in, so that part was accessible. There were automatic door openers, which was very helpful. There was no seating there for people who might need to rest, and there were no bathrooms if you need those.
Atmosphere: 4
Food: 5
Service: 5
Service is terrible
Pleasant and fast service! Delicious cappuccino!
Atmosphere: 5
Food: 5
Service: 5
I’ve been meaning to come out here to try their water. Generally it’s real good
As a company critic, parking can be difficult with traffic. Uneven pavement when walking towards it. It can get busy here. You can order online or order inside. There is music on. The door has a button for those who need it. The door can be hard to open. There are no seatings inside. Hand sanitizer near the door. There are merchandise items you can purchase too. The flooring looks dirty. Recycling and regular trash is available. The employees seemed focused on their job. Gift cards can be purchased also mini snacks and drinks.
I hope this helps anyone!
Atmosphere: 2
Food: 3
Service: 3
Restaurantji Recommends
I loved it!! So many drinks and food to chose from!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Decaf Pike Place Roast, Cheese Danish
Pretty typical Starbucks overall. The environment is bustling as it's conveniently in the middle of Harvard Square, though the service was slow when I went and they had minor errors in multiple orders in my party.
Atmosphere: 4
Food: 3
Service: 2
The drink was good, the atmosphere was good, my only complaint was our order taker, who refused to get us a cup of water.
Kid-friendliness: Ageism
Atmosphere: 5
Food: 5
Service: 3
Employee nor the manager doesn’t know how to take orders. Bad customer service!
Food: 1
Service: 1
I absolutely don't understand the Starbucks system - no seating and no toilets for customers. Unthinkable in Europe.
Atmosphere: 3
Service: 4
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